HCI

HCI At HCI we help providers of health and social care make intelligence driven decisions to attain, manage and improve quality, safety and regulatory compliance.

Since 2005, HCI has been transforming quality and patient safety and regulatory compliance through professional services and digital transformation. We have worked with national and international health and social care organisations, across the private, public and social sectors, with the ultimate goal of improving patient safety. Our high calibre team members have a range of backgrounds, from clinical and social care to quality and research. We harness this expertise and provide extensive training to further develop and refine the team’s capabilities. HCI is a trusted partner in healthcare – our strong reputation is built upon exceptional client service, the quality of our team members and our commitment to improving outcomes for service users.

📣 We’re   a Best Practice Specialist!HCI is looking for a Best Practice Specialist to join the team and support health a...
29/01/2026

📣 We’re a Best Practice Specialist!

HCI is looking for a Best Practice Specialist to join the team and support health and social care organisations in strengthening quality and safety.

This role focuses on developing health and social care policies, procedures and training materials, while keeping teams informed of best practice and regulatory updates. The work directly supports the development, implementation and long-term sustainment of effective, best-practice quality and safety systems across services.

If you’re passionate about quality improvement, patient safety and translating standards into practical, meaningful guidance, we’d love to hear from you.

👉 Find out more and apply here: https://hci.care/career/best-practice-specialist/

The CQC isn’t rating you poorly for missing policies - They’re failing your system for not making them usable. 📋 Inspect...
29/01/2026

The CQC isn’t rating you poorly for missing policies - They’re failing your system for not making them usable.

📋 Inspectors go beyond paperwork. They look for proof that your team can access, understand and follow procedures in real time. This blog breaks down what inspectors really assess, where care homes are slipping up, and how Cloda helps you stay one step ahead.

👉 Read now: https://www.cloda.ai/uk/blog/cqc-didnt-fail-you-for-missing-policies-it-failed-your-system/

Learn how CQC inspections assess policy compliance, common failure points seen in reports, the real-world impact on care and reputation, and how Cloda helps teams access, understand, and embed procedures at the point of need.

When policies exists but practice fails — the CQC takes action. Training and policies aren’t enough if staff can’t under...
29/01/2026

When policies exists but practice fails — the CQC takes action.

Training and policies aren’t enough if staff can’t understand and apply them at the point of care. Cloda gives your team instant access to the information they need from your policies and procedures. for safer, compliant care.

👉Learn more about Cloda for care homes: https://www.cloda.ai/uk/

🚨 HIQA keeps finding the same issues in nursing homes — and it starts with governance.In our review of 25 recent HIQA in...
27/01/2026

🚨 HIQA keeps finding the same issues in nursing homes — and it starts with governance.

In our review of 25 recent HIQA inspection reports, weak governance stood out as a key failing — from ineffective audit practices to dysfunctional organisational structures. When governance systems don’t work in practice, risks are missed, issues repeat, and this impacts the overall quality and safety of care provided.

👉 Read the blog here: https://hci.care/governance-the-root-cause-behind-repeat-hiqa-failings/

If you want to improve your governance system, get in touch with HCI at info@hci.care.

Recent HIQA inspections reveal governance as the weakest link in nursing home compliance. Learn what providers are missing.

🎧 Our recent webinar for nursing homes is now available as a podcast! HIQA inspection trends show high-risk issues are s...
27/01/2026

🎧 Our recent webinar for nursing homes is now available as a podcast!

HIQA inspection trends show high-risk issues are still being missed in nursing homes — and regulation will expose what internal systems don’t catch.

Listen now to learn what the most serious non-compliances are, why they happen, and what to fix before they escalate.

🎙️The podcast is available here: https://open.spotify.com/episode/5eZ3xlYtOVAQErYY7SJXzJ?si=kFyVtw2QRiWWNTu9Vs1m6g

🚩If HIQA inspected tomorrow, which regulations would expose your nursing home?In our latest analysis, we reviewed 25 HIQ...
23/01/2026

🚩If HIQA inspected tomorrow, which regulations would expose your nursing home?

In our latest analysis, we reviewed 25 HIQA inspection reports and found clear patterns in where nursing homes are most at risk — from governance and oversight, to fire safety, infection control, staffing, and residents’ rights.

This blog breaks down the key regulations putting nursing homes at greatest risk and what the latest inspections are really telling providers.

👉 Read the full article here: https://hci.care/hiqas-non-compliant-findings-explained-the-regulations-putting-nursing-homes-at-greatest-risk/

Based on HCI’s review of 25 HIQA inspections, this article explains the red-risk regulations driving non-compliance and escalation in nursing homes.

We were delighted to host a webinar this morning on the red flags emerging in HIQA inspection reports of nursing homes. ...
22/01/2026

We were delighted to host a webinar this morning on the red flags emerging in HIQA inspection reports of nursing homes. In this must-watch session, Oonagh Gilvarry shared crucial insights into high-risk compliance issues ranging from governance gaps, staffing, resident rights to fire precautions.

Packed with actionable takeaways for nursing home leaders, this webinar will help you stay one step ahead of regulatory risks and inspection challenges.

▶️ Watch on-demand now: https://hci.care/webinar/webinar-hiqas-red-flags-for-nursing-homes-what-the-latest-inspections-are-telling-providers

🚀 Supporting quality, safety & continuous improvement in disability services.We were delighted to work with Sunbeam Hous...
21/01/2026

🚀 Supporting quality, safety & continuous improvement in disability services.

We were delighted to work with Sunbeam House Services to complete an independent Gap Analysis of their Quality and Safety Management System, aligned with S.I. No. 367 of 2013 (Health Act 2007) and key HIQA National Standards.

This work provided a clear baseline of current strengths, identified opportunities for development, and delivered a practical roadmap to support ongoing quality improvement.

Read the full case study here: https://hci.care/case-study/gap-analysis-for-sunbeam-house-services/

📝 Are you ready for Ireland’s new Home Support Regulations?We were delighted to support the Irish Wheelchair Association...
13/01/2026

📝 Are you ready for Ireland’s new Home Support Regulations?

We were delighted to support the Irish Wheelchair Association (IWA) Assisted Living Services, in proactively preparing for this change through a comprehensive Gap Analysis against the Draft Home Support Regulations and Draft National Standards. Their commitment to quality, compliance and best practice sets a strong example for the sector.

👉 Read the case study: https://hci.care/case-study/gap-analysis-for-irish-wheelchair-association-assisted-living-services/

📩 Want support with your regulatory readiness? Reach out to us at info@hci.care

🚀 Take a look back on the year with us and see how Cloda has supported thousands of frontline healthcare professionals a...
09/01/2026

🚀 Take a look back on the year with us and see how Cloda has supported thousands of frontline healthcare professionals across the sector. From real-time policy answers to releasing over 4,300 hours back to care, Cloda’s been right there helping teams stay informed, confident, and focused on what matters most: delivering safer, high quality care.

Here’s to the incredible impact Cloda's community has made together, and to another year of raising the bar in healthcare!

Learn more at https://www.cloda.ai/

Why Are So Many Nursing Homes Still Failing HIQA Inspections? Most nursing homes don’t intend to be non-compliant but re...
08/01/2026

Why Are So Many Nursing Homes Still Failing HIQA Inspections?

Most nursing homes don’t intend to be non-compliant but recent HIQA inspections show that high-risk issues continue to be missed. Our upcoming webinar looks at some of the most serious non-compliant findings emerging from nursing home inspections.

👉 Register today to ensure you recognise these risks before they escalate: https://hci.care/webinar/webinar-hiqas-red-flags-for-nursing-homes-what-the-latest-inspections-are-telling-providers/

HCI are hosting a webinar for nursing homes to highlight the high risk areas emerging in HIQA Inspection Reports.

As we wrap up 2025, we want to take a moment to wish everyone a peaceful, safe and happy Christmas! 🎄We would like to th...
24/12/2025

As we wrap up 2025, we want to take a moment to wish everyone a peaceful, safe and happy Christmas! 🎄

We would like to thank our clients for choosing to work with HCI throughout the year. We are pleased to have the opportunity to support you to make positive improvements in health and social care.

Wishing a Happy Christmas to all, and we look forward to continuing our work in the New Year!

Address

The Square, Headford
Galway
H91P8H4

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Alerts

Be the first to know and let us send you an email when HCI posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram