HCI

HCI At HCI we help providers of health and social care make intelligence driven decisions to attain, manage and improve quality, safety and regulatory compliance.

Since 2005, HCI has been transforming quality and patient safety and regulatory compliance through professional services and digital transformation. We have worked with national and international health and social care organisations, across the private, public and social sectors, with the ultimate goal of improving patient safety. Our high calibre team members have a range of backgrounds, from cli

nical and social care to quality and research. We harness this expertise and provide extensive training to further develop and refine the team’s capabilities. HCI is a trusted partner in healthcare – our strong reputation is built upon exceptional client service, the quality of our team members and our commitment to improving outcomes for service users.

We’re excited to be heading to Care Show London next week! 📍 Find us at Stand H47 where we will be providing live demos ...
23/04/2026

We’re excited to be heading to Care Show London next week!

📍 Find us at Stand H47 where we will be providing live demos of Cloda, the AI digital assistant providing instant access to policies and procedures at the point of care.

Designed to support safer, more consistent care and stronger compliance with CQC requirements, Cloda helps staff always have the right information, exactly when they need it.

If you're attending, come and say hello 👋 — we’d love to meet you.

Learn more about Cloda: https://www.cloda.ai/uk

23/04/2026

Preparing for Home SupportRegulation? Start With Your Policies and Procedures.

Cloda comes preloaded with 30+ best practice policy and procedure templates designed for home support providers. Aligned with HSE and best practice requirements and maintained by HCI's Best Practice Team, they help reduce the time spent creating and updating policies — and support your service as regulation approaches.

👉 Watch the video or learn more at: https://www.cloda.ai/sectors/home-support-compliance-software/

Your Homecare Policies and Procedures Will Be Inspected — Is Your Service Ready?As Ireland moves towards statutory regul...
22/04/2026

Your Homecare Policies and Procedures Will Be Inspected — Is Your Service Ready?

As Ireland moves towards statutory regulation of home support services, policies and procedures will need to do more than exist on paper. They must be current, practical, accessible to staff and strong enough to support safe, consistent and compliant care in the community.

Our latest blog explores the key considerations for developing homecare policies and procedures — and how providers can strengthen regulatory readiness with digital tools like Cloda.

👉 Read more: https://www.cloda.ai/blog/considerations-for-developing-homecare-policies-and-procedures/

Explore key considerations for developing homecare policies and procedures in Ireland, including regulation, compliance, best practice care and digital policy management support.

📍We are at   Scotland today! Looking forward to a great day connecting with delegates and discussing how digital tools l...
21/04/2026

📍We are at Scotland today! Looking forward to a great day connecting with delegates and discussing how digital tools like Cloda can support compliance and enable the delivery of safer care.

Drop by Stand 34, where Louis Coyne will be showcasing Cloda, your digital assistant, providing instant answers from your policies and procedures.

👉 Learn more about Cloda: https://www.cloda.ai/uk

We’re excited to bring Cloda to the UK! 🌟 Over the coming months, we’ll be showcasing how Cloda is the digital assistant...
21/04/2026

We’re excited to bring Cloda to the UK! 🌟 Over the coming months, we’ll be showcasing how Cloda is the digital assistant available in your pocket to provide the answers you need from your policies and procedures.

📍 Starting today, we’re at Care Roadshows Scotland! If you’re attending, drop by Stand 34 to meet the team and see Cloda in action.

You’ll also find us at:

➡️ Care Show London (29th & 30th April)

➡️ Care Roadshows Northwest (12th May)

➡️ Care & Occupational Therapy Show (23rd June)

Learn more about how Cloda is can support frontline staff with real-time guidance, in their own language, right at the point of care: https://www.cloda.ai/uk

📢 100% of high-risk HIQA nursing home inspections had governance failures.Among the nursing home inspection reports publ...
20/04/2026

📢 100% of high-risk HIQA nursing home inspections had governance failures.

Among the nursing home inspection reports published this month, 9 centres were non-compliant with 4 or more regulations.

What stands out?
👉 100% of these centres were non-compliant with Governance and Management. This reinforces a clear pattern - when governance is weak, issues follow across other regulations.

➡️ Read the full analysis here: https://www.cloda.ai/blog/what-hiqas-latest-nursing-home-inspection-reports-reveal-about-governance-oversight-and-quality-of-care/

If you would like regulatory compliance support, contact info@hci.care.

🚨Why Governance is the real warning sign in HIQA inspections.Our latest article examines HIQA’s recently published nursi...
20/04/2026

🚨Why Governance is the real warning sign in HIQA inspections.

Our latest article examines HIQA’s recently published nursing home inspection reports and one theme stands out: when governance is weak, other regulations start to slip. From residents’ rights to training and staff development, many of the issues identified trace back to oversight, escalation and accountability.

👉 Read the blog to stay ahead of these risks early: https://www.cloda.ai/blog/what-hiqas-latest-nursing-home-inspection-reports-reveal-about-governance-oversight-and-quality-of-care/

Analysis of recent HIQA nursing home reports shows governance and management (Regulation 23) is still the leading non-compliance findings across services.

We were delighted that John Sweeney, CEO of HCI joined the panel discussion this morning at PKF Brenson Lawlor and Davy'...
16/04/2026

We were delighted that John Sweeney, CEO of HCI joined the panel discussion this morning at PKF Brenson Lawlor and Davy's Nursing Home Owners Conference.

John joined a panel of experts including Fergus McNulty, Rioghnach Murphy, and Larry Clancy, to share his expertise in quality, safety and regulatory compliance across. It was an engaging and thought-provoking morning, with important discussion around the challenges and opportunities currently shaping the sector.

15/04/2026

Clear policies matter - but so does giving staff quick, reliable access to your procedures at the point of care.

Cloda bridges the gap between policy and practice by providing staff with answers they need from your policies and procedures. .

👉 Learn more about Cloda at https://www.cloda.ai/

Policies were in place — but they were not consistently followed.That gap between policy and practice is where risk grow...
14/04/2026

Policies were in place — but they were not consistently followed.

That gap between policy and practice is where risk grows. Cloda helps frontline teams close that gap by making procedures easier to access, understand and apply at the point of care.

hashtag and she will provide the answers you need directly from your policies and procedures.

👉 Learn more about Cloda: https://www.cloda.ai/

📍 We are looking forward to exhibiting at the Care Roadshow Scotland next week! Care Events UKDrop by Stand 34 for a dem...
13/04/2026

📍 We are looking forward to exhibiting at the Care Roadshow Scotland next week! Care Events UK

Drop by Stand 34 for a demonstration of Cloda, the digital assistant who provides the answers you need from your policies and procedures.

👉If you’re attending, we’d love to meet you. Book a demo with our team in advance to secure dedicated time on the day. https://www.cloda.ai/uk/ -us

What are the biggest risks emerging in recent CQC inspection reports for disability care homes? We have pulled together ...
09/04/2026

What are the biggest risks emerging in recent CQC inspection reports for disability care homes? We have pulled together the main findings and highlight what providers can learn from them.

Some of the biggest themes include:
• weak governance and oversight
• poor-quality or outdated care planning
• inconsistent staff practice
• limited learning from incidents
• gaps between policy and day-to-day care

👉 Read it here: https://www.cloda.ai/uk/blog/the-high-risk-themes-emerging-in-cqc-inspection-reports-for-disability-care-homes/

Review the high-risk themes emerging in recent CQC inspection reports for disability care homes, including recurring findings across Safe, Effective, Caring, Responsive and Well-led.

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