HCI

13/03/2026

🎥 Key Patient Safety Insights for Healthcare Leaders

As part of Patient Safety Awareness Week, we asked our expert Regina Connell, COO at HCI, to share her insights on strengthening patient safety across health and social care organisations.

In this short video, Regina shares practical insights on improving patient safety, avoiding common incident management pitfalls, recognising risks identified during inspection preparation, and one key action organisations can take today to strengthen safer care.

Patient safety requires continuous learning, strong governance, and a culture that prioritises improvement. We hope these insights help support organisations as they work to deliver safer care.

🎥 Watch the video below!

13/03/2026

Safer Care Starts When Staff Feel Safe to Speak Up.

A culture of psychological safety is one of the most powerful drivers of patient safety. When staff feel confident raising concerns, risks can be identified earlier and systems strengthened before harm occurs.

In this Patient Safety Awareness Week insight, Aimee Thompson, Quality and Safety Specialist at HCI, highlights why creating environments where teams feel safe to speak up is essential for safer healthcare.

13/03/2026

🚀 We’re : Business Development Representative (BDR) – Health & Social Care SaaS

Are you passionate about digital innovation in health and social care? We are looking for a Business Development Representative to help drive outbound pipeline for Cloda, our AI-enabled governance and compliance platform for health and social care.

If you’re commercially driven, comfortable with proactive outreach, and interested in selling into the Irish and UK health & social care sector, we’d love to hear from you.

👉 Learn more and apply: https://hci.care/career/business-development-representative-bdr-health-social-care-saas/

12/03/2026

Better Reporting. Safer Care.

When incident reporting is quick and easy, healthcare workers are more likely to capture incidents and near misses. That visibility is essential for identifying risks, learning from events, and strengthening patient safety across organisations.

In this Patient Safety Awareness Week insight, Jason Kennedy, Quality and Safety Specialist at HCI, highlights why intuitive reporting systems play a critical role in building safer healthcare systems.

12/03/2026

⏳ Last chance to submit your questions!

As part of Patient Safety Awareness Week, we’re inviting you to ask our expert, Regina Connell, COO at HCI, your questions.

There’s still one more day to send in your questions about patient safety, quality improvement, or regulatory compliance. Regina will be answering selected questions in a video tomorrow, sharing practical insights from her experience supporting healthcare organisations to strengthen safety and quality.

💬 Submit your question in the comments below
📧 Or email us at info@hci.care

12/03/2026

We’re delighted to welcome Rebecca McAuley, Best Practice Specialist, to the HCI team!

Rebecca’s Patient Safety Insight highlights the critical role of Infection Prevention and Control precautions in protecting patients, staff, and visitors.

By consistently applying IPC practices such as hand hygiene, appropriate PPE use, safe sharps handling, and proper equipment cleaning, healthcare teams can help break the chain of infection and strengthen patient safety across care settings.

12/03/2026

Listening to Patients Improves Safety.

Sinead Monaghan, Quality and Safety Specialist at HCI, reminds us that patients are at the heart of healthcare — and their voices are essential to improving care.

Feedback and complaints provide valuable insight into where systems can improve. When organisations listen, act promptly, and share lessons learned with staff, they create opportunities for continuous improvement and safer care.

12/03/2026

🚨Governance Emerges as the Leading Non-Compliance in HIQA Disability Service Inspection Reports.

Recent HIQA inspection reports are highlighting a pattern of governance failings in disability services — from audits that don’t lead to action to oversight systems that fail to identify risks. Our latest blog explores the key compliance themes emerging from recent reports and what they mean for providers.

👉 Read more: https://www.cloda.ai/blog/the-compliance-failings-emerging-from-the-latest-hiqa-reports-on-disability-services/

Analysis of recent HIQA disability services reports shows governance and management (Regulation 23) leading non-compliance findings across services.

11/03/2026

How Can Digital Tools Improve Patient Safety?

During Patient Safety Awareness Week, we explore 5 ways digital tools can strengthen safety frameworks — from better access to policies to improved training oversight and safety insights.

👉 A quick read for anyone involved in quality, governance, or patient safety in healthcare. Read the blog: https://www.cloda.ai/blog/patient-safety-awareness-week-5-ways-digital-tools-can-strengthen-your-safety-framework/

This Patient Safety Awareness Week, explore how digital tools improve safety through better policy access, training oversight, incident learning, and data insights.

10/03/2026

Learning from incidents is key to safer care.

Today’s patient safety insight comes from Lisa Mc Grane, Serious Incident Review Lead at HCI. She highlights an essential principle of patient safety: incident management must go beyond reporting and investigation.

Real improvement happens when the learning from incidents and near misses is identified, shared, and embedded into everyday practice, helping organisations prevent recurrence and strengthen safer systems of care.

09/03/2026

💬 Join the Conversation on Patient Safety!

Do you have a question about patient safety, quality improvement, or regulatory compliance? As part of Patient Safety Awareness Week, we’re inviting you to ask our expert, Regina Connell, COO at HCI, your questions.

Submit your question in the comments below or email us at info@hci.care, and Regina will answer your questions in a dedicated video later this week.

This is your opportunity to get expert insight on the challenges healthcare organisations face every day — from governance and incident management to strengthening patent safety culture.

👇 Leave your question in the comments below!

09/03/2026

It’s Patient Safety Awareness Week, and at HCI we’re sharing expert insights from our team on the actions that strengthen patient safety across healthcare.

Our first insight comes from Aoife Bland, Director of Quality and Safety at HCI, focusing on medication safety and the importance of vigilance with high-alert and SALAD medications.

Follow along this week as we share more practical insights to support safer systems of care.