Best Practice

11/02/2026

Nice to see my opinion on dealing with the 'nitty gritty' details on building successful partnerships published in the Medical Independent.

13/11/2025

PCRS, GMS & State Schemes

Irelands first practical 'on demand' training course for staff working in General Practice.
Everything you need to know in one comprehensive course.

Our most popular training course for GPs, Practice Managers, Medical Secretaries & anyone who uses the PCRS GP Suite.

Click on the link below to find out more & register for immediate access to the training.

https://learn.bestpractice.ie/PCRS

29/10/2025

“Every day is a school day.” 💡
That’s how one SPARK participant summed up their experience — and it couldn’t be more true.
From front desk to back office, medical receptionists and secretaries are sharing powerful reflections on learning, teamwork, and pride in their roles.

Discover why continuous professional development (CPD) for medical receptionists and secretaries matters. Real feedback from SPARK Programme participants shows how ongoing learning supports safer, stronger healthcare teams.

14/08/2025

"Running a GP practice is no small task — but you don’t have to do it alone. Our next popular 6-week online Practice Management Programme in collaboration with Leading Healthcare Providers Skillnet is here to make it easier, smarter, and more sustainable.

📅 Starts 18th September — tag a colleague who needs to see this!"
For full details and to register, click on the link https://www.lhpskillnet.ie/courses/practice-management

28/07/2025

If you are a Medical Secretary/Receptionist working in General Practice or other Healthcare Practice, I know that you often pick up the phone before your first coffee ☕.

You juggle patients, appointments, and a million moving parts.
You hold it all together — often without much backup.

💬 But what if there was a place built just for you?
Where you could connect with others who truly understand the pressures of the role.
Where you felt recognised, supported, and part of something bigger.
That’s what’s coming.
And we can't wait to show you.
🗓️ Launch day is very soon!!
📬 Sign up now to be first to hear all the details – https://lnkd.in/e4Wf33rS

23/07/2025

Something new is coming to General Practice...

And this time, it’s just for the people who work on the frontline — the Medical Receptionists and Secretaries who keep practices running every day.
For too long, this role has carried huge responsibility, rising patient demand, and ever-growing complexity… with very little recognition or tailored support.
That’s about to change.
We can’t reveal too much just yet 🤫
But we can say this:
- It’s never been done before
- It’s been built from the ground up — with this role at the centre
- It’s about standards, peer support, and a shared sense of pride in the work
📬 Be the first to hear when it drops by clicking here!! https://lnkd.in/e4Wf33rS
Neil Mullaney Platform94 Medical Independent

09/03/2025

A fabulous couple of days in brilliant company celebrating IWD & in Croke Park. Congratulations to National President 2025 for an amazing & inspiring event. 🙌

07/03/2025

Such a wonderful experience to host 4 MBA Students from University of Notre Dame as part of Grow Irish.
Some wonderful insights gained. Thank you to Mayor of Galway Cllr Peter Keane for hosting a lovely reception on Monday evening in Galway City Council.

08/12/2024

Lovely break in great company 😍♥️

16/10/2024

How GPs Can Foster Accountability in Their Practice!
Putting measures in place to ensure the task gets done is critical!



https://www.bestpractice.ie/2024/10/16/how-gps-can-foster-accountability-in-their-practice/

16/02/2024

🌟 Participants Needed for Vital Research Project with Enterprise Ireland 🌟

❓ Are you navigating the challenges of supporting or advocating for an elderly parent or relative?

❓ Do you find yourself in a complex family dynamic, coordinating care for a loved one undergoing ongoing treatment?

❓ Are you juggling multiple healthcare interactions and visits across various settings?

❓ Or perhaps you're a primary carer or advocate for someone facing long-term health conditions?

We're embarking on essential primary research to uncover the real challenges and barriers caregivers face in accessing necessary information and ensuring their loved ones receive the best possible care.

🩺Why Your Voice Matters:

Your experiences can shine a light on the intricacies of caregiving and help identify key areas for improvement in patient advocacy and support. By participating, you're contributing to a project that aims to make a tangible difference in the lives of those who give and receive care.

👇How to Get Involved:
If any of the above resonates with you and you're willing to share your insights, we would be grateful for 15-20 minutes of your time for a confidential discussion. Your perspective is invaluable in driving positive change.
Please reach out by dropping a message here or sending an email to admin@bestpractice.ie.

🙏 Thank You! Your participation is not only appreciated but could lead to meaningful improvements in healthcare support and advocacy. Let’s make a difference together!

10/02/2024