ZYGA Solutions

11/11/2025

We are hiring!

Zyga Solutions Pvt. Ltd. is a fast-growing healthcare BPO supporting US-based healthcare organizations in medical billing, coding, QA, and patient intake.

Role: Project Manager – US Healthcare Process

Location: Trivandrum | Shift: Night | Experience: 3+ years

Responsibilities:

Manage day-to-day operations of US healthcare projects (RCM, QA, Intake, Insurance, Scheduling, CRO, etc.)
Serve as the primary contact for US clients, ensuring timely updates and communication
Develop project plans, set deadlines, and track deliverables to meet SLAs and client goals
Monitor team performance, provide feedback, and implement process improvements
Coordinate with cross-functional teams to resolve issues and escalations
Prepare regular project reports and present to senior management

Requirements:

3+ years of experience in US healthcare or RCM operations
Proven experience as a Project Manager or Team Lead
Strong understanding of healthcare workflows (billing, QA, intake, insurance, compliance)
Excellent communication, leadership, and decision-making skills
Flexibility to work in US shifts as required

Benefits:

Paid Sick Leave
Provident Fund (PF)
Career Growth & Professional Development
Supportive work environment with structured training

11/11/2025

We are hiring!

Zyga Solutions Pvt. Ltd. is a fast-growing healthcare BPO supporting US-based organizations in medical billing, patient intake, and clinical coordination.

Role: Client Relationship Officer (US Voice Process)

Location: Trivandrum

Shift: Night

Experience: 1–5 years

Responsibilities:

Handle inbound and outbound calls with patients and healthcare partners
Schedule appointments and coordinate care
Maintain accurate records and resolve queries efficiently
Ensure confidentiality and professional communication

Requirements:

1–5 years in International Voice/BPO (US clients preferred)
Excellent English communication; American or Neutral accent
Healthcare or US RCM experience is an advantage
Willing to work night shifts (onsite, Trivandrum)

Benefits:

Paid Sick Leave
Provident Fund (PF)
Career Growth and Professional Development
Supportive work environment with structured training

25/02/2025

ZyGa Solutions helps healthcare organizations streamline operations, reduce administrative burdens, and improve patient care with customized, HIPAA-compliant business process outsourcing services. From Intake/Referral management to Claims management support, we ensure efficiency, accuracy, and cost savings. With a patient-first approach and scalable solutions, we empower providers to focus on delivering quality care while we handle the rest. Partner with us to optimize your workflows and enhance healthcare efficiency!

08/07/2023

08/07/2023

Thank you for being such a good example of how talent combined with great work shows off. Your consistently great performance is an inspiration to all

08/07/2023

Be the game changer

08/07/2023

"People who succeed have momentum. The more they succeed, the more they want to succeed, and the more they find a way to succeed.".

08/07/2023

Best Performer of the year

08/07/2023

New Zyga Office Vellayambalam Thiruvananthapuram, Kerala