20/01/2026
Understanding patients' needs is the starting point for real innovation in healthcare.
At Chiesi, the Patient Journey framework is central to our patient-driven approach. It helps us map every step, from the awareness of health conditions and risk factors to diagnosis, treatment, and follow-up care.
By capturing not only the patient’s experience but also the perspectives of all stakeholders involved, it enables us to co-create integrated, sustainable solutions that go beyond the product.
🎥 Watch Noemi's video to learn how we turn insights into impact.