VELIDENT TRADE
Since 1995, thousands of dentists in Macedonia and surrounding countries have relied upon Velident Trade as one of the leading distributors of dental supplies in the Balkan area. We pride ourselves by offering the same "one customer at a time" service upon which the company was built.
Every Velident Trade Sales Representative responds to each customer as if he or she are the only customer. This corporate philosophy has helped Velident Trade to become one of the most trusted dental & dental lab distributors in the region.
Our goal is not merely to supply product in a timely fashion. We help our customers to reduce supply costs, increase cash flow, minimize administrative expenses and improve inventory management by providing an extensive, affordably priced product with unique and innovative services.
Our Sales Team and Customer Service staff pride themselves on the personalized relationships they have developed which enable them to better understand the specific needs of each individual customer. It is this unique relationship, combined with our technological expertise that distinguishes Velident Trade from other distributors on the market.
We stock more than 500 different products to ensure product availability and reduce inventory costs for our clients.
No matter how many new consumers we service... How many new manufacturers we represent... How many new warehouse facilities we open... We will maintain the four key goals, which have led to our success:
The Best Customer Service - The best way to delight your customers is to exceed their expectations. That’s why we strive to provide each customer with an experience that satisfies the criteria and brings value to the business.
Innovation - we are continuously investing in new ways that create and deliver value to our clients, suppliers and partners.
Partnerships That Last - we seek to create partnerships that survive the test of time and are creating continued loyalty and opportunity.
Developing Our People - we recognize that people are our greatest asset and because of that, we are looking forward to providing the culture and resources in which they may grow.
By maintaining these principles and embracing the opportunities of today's technology, Velident Trade will continue to serve the customer and straighten its position as one of the leading distributors in the dental industry.
