Financial Markets Ombudsman Service

18/02/2026

FMOS wishes all Muslims a blessed Ramadan. May this holy month bring peace, gratitude, and endless blessings to all...................
FMOS mengucapkan Selamat Menunaikan Ibadah Puasa kepada seluruh umat Islam. Semoga bulan yang mulia ini membawa ketenangan, kesyukuran, dan keberkatan yang berpanjangan.

16/02/2026

Happy Chinese New Year to everyone celebrating! May the year of the Horse bring you strength, success, and abundant prosperity to all.

Best wishes from all of us at FMOS.

13/02/2026

On 11 February 2026, FMOS had the opportunity of hosting an insightful knowledge-sharing session with Luno Malaysia for FMOS staff. The session provided deeper insights into the digital asset operations, including client processes, complaint management, and operational risk considerations. This session reflects FMOS' ongoing commitment to staying informed and responsive in a rapidly evolving financial landscape.

We sincerely thank the Luno team for their valuable insights and for contributing to a meaningful and productive exchange.

04/02/2026

Securities Commission Malaysia has updated its Investor Alert List: http://www.sc.com.my/investor-alert
Always check SC’s Investor Alert List before investing.
* * * * *
Securities Commission Malaysia telah mengemas kini Senarai Peringatan Pelabur: http://www.sc.com.my/investor-alert
Sila rujuk Senarai Peringatan Pelabur SC sebelum melabur.

January Compilation (2/2) - Source: InvestSmart SC

04/02/2026

Securities Commission Malaysia has updated its Investor Alert List: http://www.sc.com.my/investor-alert
Always check SC’s Investor Alert List before investing.
* * * * *
Securities Commission Malaysia telah mengemas kini Senarai Peringatan Pelabur: http://www.sc.com.my/investor-alert
Sila rujuk Senarai Peringatan Pelabur SC sebelum melabur.

January Compilation (1/2) - Source: InvestSmart SC

30/01/2026

Our office will be closed on 2 - 3 February 2026 for Federal Territory Day & Thaipusam.

We’ll be back on Wednesday, 4 February 2026.

Need to lodge a complaint or make an enquiry? Use our online portal anytime: complaint.fmos.org.my......................

Pejabat kami akan ditutup pada 2 - 3 Februari sempena Hari Wilayah Persekutuan & Thaipusam.

Kami kembali beroperasi pada Rabu, 4 Februari 2026.

Nak buat aduan atau pertanyaan? Boleh terus ke portal dalam talian kami: complaint.fmos.org.my

29/01/2026

For more information on how FMOS can assist you, visit our website at www.fmos.org.my or call us at +603 2272 2811.

28/01/2026

[Finance News] The collaborative nature of ADR supports the continued maintenance of professional relationships between consumers and financial service providers following the resolution of disputes.

The collaborative nature of ADR supports the continued maintenance of professional relationships between consumers and financial service providers following the resolution of disputes.

05/01/2026

Securities Commission Malaysia has updated its Investor Alert List: http://www.sc.com.my/investor-alert
Always check SC’s Investor Alert List before investing.
* * * * *
Securities Commission Malaysia telah mengemas kini Senarai Peringatan Pelabur: http://www.sc.com.my/investor-alert
Sila rujuk Senarai Peringatan Pelabur SC sebelum melabur.

December 2025 Compilation (2/2) - Source: InvestSmart SC

05/01/2026

Securities Commission Malaysia has updated its Investor Alert List: http://www.sc.com.my/investor-alert
Always check SC’s Investor Alert List before investing.
* * * * *
Securities Commission Malaysia telah mengemas kini Senarai Peringatan Pelabur: http://www.sc.com.my/investor-alert
Sila rujuk Senarai Peringatan Pelabur SC sebelum melabur.

December 2025 Compilation (1/2) - Source: InvestSmart SC

24/12/2025

FMOS wishes warm Season’s Greetings and a Happy New Year to all!
Wishing you joy, happiness, and meaningful moments with your loved ones.

08/12/2025

FMOS participated as an exhibitor in a 3-day financial literacy exhibition held from 1-3 December 2025 at the Parliament of Malaysia alongside Bank Negara Malaysia, the Securities Commission Malaysia (SC) InvestSmart SC, Agensi Kaunseling dan Pengurusan Kredit (AKPK), and Perbadanan Insurans Deposit Malaysia (PIDM). Organised by the Financial Education Network (FEN), the event aimed to provide Members of Parliament with insights into FEN’s initiatives to strengthen the financial well-being of Malaysians.

During the exhibition, FMOS showcased its mandate as an alternative dispute resolution (ADR) avenue in Malaysia. We engaged MPs and Ministers on how FMOS helps consumers resolve financial disputes fairly and shared key issues and trends in the financial market. The engagement also helped raise awareness of FMOS’s role in supporting financial consumer protection and complemented FEN’s broader financial education efforts.