03/02/2026
𝐏𝐔𝐁𝐋𝐈𝐂 𝐀𝐍𝐍𝐎𝐔𝐍𝐂𝐄𝐌𝐄𝐍𝐓: 𝐏𝐑𝐎𝐇𝐈𝐁𝐈𝐓𝐈𝐎𝐍 𝐎𝐅 𝐓𝐀𝐊𝐈𝐍𝐆 𝐔𝐍𝐀𝐔𝐓𝐇𝐎𝐑𝐈𝐒𝐄𝐃 𝐓𝐀𝐏𝐈𝐍𝐆, 𝐑𝐄𝐂𝐎𝐑𝐃𝐈𝐍𝐆 𝐎𝐑 𝐏𝐇𝐎𝐓𝐎𝐆𝐑𝐀𝐏𝐇𝐈𝐍𝐆
At Sultan Ahmad Shah Medical Centre (SASMEC ), we are guided by the values of compassion, trust and respect for human dignity. Hence, we would like to gently remind our valued visitors, patients and community of an important matter.
Recently, there have been instances of photos and videos being taken within hospital treatment areas. While we understand that emotions may run high and experiences may feel worth sharing, we kindly request that unauthorised taping, recording or photographing within clinical areas be strictly avoided due to several reasons.
Firstly, it is neither just nor ethical for a patient’s image or condition to be recorded or shared without consent. Likewise, our doctors, nurses and healthcare professionals deserve privacy as they carry out their amanah (trust).
Next, our healthcare teams are fully focused on delivering safe, compassionate and high-quality care in line with SASMEC ’s commitment to clinical excellence and patient-centred service.
Unauthorised recordings may cause distraction, misunderstanding or compromise patient safety.
Also not to forget that in certain treatment areas, mobile devices may interfere with sensitive medical equipment. At SASMEC , patient safety is always our highest priority, and every precaution is taken to ensure a secure healing environment.
Should you have any concerns on the service provided to you, kindly refer to appropriate and safe channels to ensure your feedback receives a proper response from us. You may reach us by email, speak with our customer service or fill in the Customer Feedback Form here: https://forms.gle/WLJ9TJ77GtRbBDLk7
“And cooperate in righteousness and piety.”
(Qur'an 5:2)
This reminder reflects our responsibility to uphold ethical conduct, patient safety and values in healthcare. Let us work together to be welcoming visitors and responsible digital citizens.
