25/11/2025
Job Description: HMO Officer
Location: Coptic Hospital, Lekki, Lagos, Nigeria
Employment Type: Full-Time
Coptic Hospital is hiring an experienced Insurance Office personnel with at least 2 years of experience in an insurance department, preferably in a hospital.
Key Responsibilities:
Oversee the entire billing process for health insurance claims, ensuring accurate and timely submission to insurance providers (HMOs).
Ensure proper documentation for insurance claims, including medical coding, billing codes, and patient information.
Resolve any discrepancies or issues with rejected claims, working closely with insurance companies and healthcare
Compliance & Documentation:
Maintain accurate records of all billing transactions, claims, and payments.
Stay updated on changes in healthcare insurance Policies.
Customer Service & Dispute Resolution:
Handle inquiries from insurance companies, patients, and other stakeholders regarding billing issues, claims status, and payments.
Work closely with the patient services department to resolve any billing-related concerns, ensuring a positive patient experience.
Resolve billing disputes and follow up on unpaid claims to ensure timely and accurate payments.
Prepare and process medical expressions and related documents.
Maintain accurate insurance records and ensure timely follow-ups.
Collaborate with departments and liaise with insurance companies effectively.
Requirements:
Minimum of 2 years of relevant experience.
Proficiency in MS Office Suite (Word, Excel, PowerPoint).
Excellent communication, attention to detail, and organizational skills.
How to Apply:
Send your resume to hr.ng@coptichospitals.org and creditcontrol.ng@coptichospitals.org with the subject line "Insurance Application."
Join us to streamline and enhance insurance processes at Coptic Hospital!
