Just Eat Takeaway.com Careers

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Just Eat Takeaway.com Careers

Sharing stories of our people and business at Just Eat Takeaway.com Like a dinner table, working at JET is what brings people together.

From coding to customer service, JET is a place where you can be you and where there’s always someone there. Where we come together to make things happen and we share the things that make us happy, no matter who or where we are in the world. As a place filled with new experience, every day will offer you a new challenge. We move fast, and grow ourselves and the business at the same time. We’re connected to millions of food-lovers, hundreds of thousands of restaurant partners and some of the best-known brands of the planet. When you take your seat, you’ll find that a simple scribble on a napkin can turn into something seen by millions. As a leading online food delivery marketplace, JET brings together the stability of a global business, with the agility of a start-up. So load up your plate with ideas that get you excited, because at JET everything is on the table. https://careers.justeattakeaway.com

26/02/2026

Sunderland, meet your new singing delivery robot🤖

Building on our wider exploration of autonomous delivery in the UK, we’re rolling into Sunderland with a new pilot in partnership with Starship Technologies.

From burgers and British classics to bubble tea, 12 local Just Eat partners are now offering “delivery by robot” to more than 11,000 households across the city centre, with orders arriving autonomously in minutes.

And yes… these bright orange robots will be singing the iconic “Did Somebody Say” jingle when they arrive at your door. 🎵

Since relocating our Customer Service team to Sunderland in 2021, we’ve continued to invest in the city and its future. This latest trial is another example of how we’re combining local partnerships with cutting-edge tech to enhance the delivery experience.

As Mert Öztekin, Chief Technology Officer at Just Eat, said:
“Our ground robotics trials are all about innovating to improve the customer experience. We’ve teamed up with a diverse range of local independent restaurants to trial the Starship robots and we’ll be listening to their feedback closely, as well as that of our customers.”

If you’re in Sunderland, keep an eye out, your next takeaway might just roll up singing. 🧡

Check our the full press release in the comments👇

20/02/2026

Celebrating workplaces where different ways of thinking are recognised and valued 🧡

The finalists for the inaugural Neurodiverse Business Awards have been revealed, celebrating neurodivergent talent and the organisations building truly neuroinclusive cultures across the UK.

We’re honoured to be shortlisted for Employer of the Year.

With an estimated 15–20% of the population identifying as neurodivergent, this conversation has never mattered more. These Awards shine a light on what happens when businesses move beyond awareness and actively build environments where different ways of thinking can thrive.

At Just Eat Takeaway.com, creating space for different perspectives isn’t a side initiative, it’s part of how we build better teams, better products and a stronger culture. From inclusive hiring practices to employee communities and accessibility initiatives, we’re committed to making sure everyone can do their best work and feel they belong.

Winners will be announced on 18 March in London, and we’re proud to stand alongside so many organisations pushing this conversation forward.🏆

17/02/2026

When love meets last minute💘

This Valentine’s Day marked the biggest single day for retail sales on Just Eat Takeaway.com, as customers turned to on-demand convenience to make sure no romantic gesture was left behind.

Retail orders surged 72% year-on-year, with thousands of last-minute gifts arriving in under an hour. Flowers led the way, reaching 30 times the typical daily volume, with over 30,000 roses delivered on the day. Plush teddy bears and cards were popular additions to baskets, proving that the finishing touches matter.

Beauty and cosmetics also saw extraordinary demand, with orders up 150% compared to last year. Fragrance led the way, from favourites like Britney Spears Midnight Fantasy and Juicy Couture Viva la Juicy to curated gift sets such as Moschino’s Mini Collection. Meanwhile, sexual-wellness deliveries reached five times last year’s volume, proving that love (and self-care) comes in many forms.

As Pete Chong, Global Head of Retail Partnerships, shared:

“By scaling our florist and retail supply, we’ve turned last-minute Valentine’s panic into stress-free gifting for our customers.”

From bouquets to beauty, this Valentine’s proved that when it comes to celebrating the moment, speed and choice make all the difference. 🌹

Check out the full press release in the comments👇

16/02/2026

Groceries on Just Eat just got even more rewarding 🛒✨

We’re excited to announce the launch of our first grocery partner loyalty program in the UK, with Co-op as our flagship launch partner.

Customers can now link their Co-op Membership card directly to their Just Eat account to unlock exclusive member-only pricing.

This is a true win-win-win:

💸 It meets clear customer demand for value and rewards
📈 It helps our partners, like Co-op, drive sales and increase order frequency
🚀 It's a key part of our strategy to accelerate our grocery offering, with this integration alone forecast to add a significant increase in orders per month

This is just the beginning. We're committed to expanding this program to more partners and markets, creating more choice and value for everyone.

13/02/2026

Nine markets. One shared appetite for what’s next.🛍️

Our Global Trends campaign has wrapped across nine markets, spotlighting how food, culture and delivery continue to shape everyday moments around the world.

This year, we focused on what’s really driving behaviour, shifting tastes, cultural influences, and the small moments where delivery plays a role. Blending consumer research, expert insight and real platform data, the campaign explored how people are discovering, ordering and connecting through food, grocery and everyday essentials.

The insights brought some standout moments. In Toronto, one customer spent over $1,000 on flowers in a single order, let’s hope they said yes! And in the UK, the “TikTok effect” was real, with Dubai chocolate-inspired product orders rising by 2,684% as trends translated directly into baskets.

The result? A clearer picture of how tastes are shifting, how culture influences choice, and how delivery fits into those moments, helping customers discover something new and giving partners a platform to shine.

Explore the trends, watch the sizzle video, and see how markets brought their local stories to life.🎬

Check out the full press releases in the comments 👇

12/02/2026

Love is in the air… and on the pavement.💘🤖

Just in time for Valentine’s Day, we’ve launched a new ground robotics trial in Bristol and Milton Keynes, with robot-powered deliveries rolling from local high street restaurants straight to customers’ doors. In Bristol, deliveries are powered by Delivers.AI, while in Milton Keynes, RIVR robots are taking the lead, all kitted out in iconic Just Eat orange.

The robots have arrived just in time to support local restaurants during an uplift in demand, with Valentine’s Day historically being a popular time for customers to favour local high street outlets. Following successful robotics trials in Switzerland, and alongside ongoing drone trials in Ireland, this is another step in exploring how autonomous delivery can support restaurants during peak moments and enhance the customer experience.

As Mert Öztekin, Chief Technology Officer at Just Eat, said:

“We’re always innovating to improve the delivery experience for our customers. To trial ground robotics we’ve teamed up with two expert organisations to ensure that we’re learning and working with the very best. For those in Bristol and Milton Keynes who love tech - what better way to celebrate Valentine’s Day than a robot delivery from your favourite local.”

If you’re in Bristol or Milton Keynes, you may just spot your next takeaway rolling up in style.💛

Check out the full press release in the comments👇

01/01/2026

3… 2… 1…
Happy New Year!

Wishing you joy, momentum and new possibilities in 2026, from all of us at JET 🎉

24/12/2025

Happy Holidays from all of us at JET! Here’s to good food, good company, and a season full of joy. ✨

11/12/2025

Our retail offering is expanding again: CeX is now live on Just Eat Takeaway.com in Ireland and Spain.⚡

Building on a strong rollout in the UK, customers can now get their favourite second-hand games, consoles, accessories and entertainment products delivered on demand — a convenient, sustainable and budget-friendly way to shop.

With 36 CeX stores now available in Ireland and 62 in Spain, the expansion connects millions of new customers to instant access to second-hand tech, joining the 376 CeX stores already available on Just Eat in the UK.

What this unlocks for shoppers:
🌱 Convenience meets sustainability — second-hand tech delivered in under 60 minutes
🛍️ Holiday-ready — ideal for last-minute gifts, upgrades or urgent replacements
🎮 Clear customer demand — in the UK, thousands of consoles, controllers, games and cables have already been ordered through Just Eat this year

“The success of our collaboration with CeX in the UK proved that customers want instant access to a diverse range of tech and entertainment. Expanding into Ireland and Spain makes it even easier for people to shop sustainably and conveniently.” — Pete Chong, Global Head of Retail, Just Eat Takeaway.com

“We’re delighted to bring CeX to even more Just Eat customers, offering quick access to the most popular tech products — all backed by our free 5-year warranty.” — David Butler, Director, CeX

With more markets set to follow in 2026, this expansion marks the next step in bringing fast, flexible and sustainable on-demand retail to customers across Europe.

Read more about the partnership in the comments 👇

26/11/2025

Winners in Action!🎉

We’re excited to share that our UK Customer Service Advanced Solutions team has been crowned Customer Service Team of the Year 2025 at the North East Contact Centre Awards!

In a region with over 450 contact centres and 50,000 employees, competition is fierce, but our Sunderland-based team delivered an outstanding presentation and took home the trophy at the gala dinner.🏆

They manage complex complaints, provide advanced device support, and handle key queries for our partners and customers, delivering reliable, high-quality service every day.

We’re really proud of the team for landing this incredible achievement.🧡

21/11/2025

This month, our Dublin office hosted Able to Be Seen — a powerful event from our ‘Able at JET’ community, created to spark open conversation and raise awareness of invisible disabilities across our organisation.

We were honoured to welcome Emily Larkin from Invisible Disability Ireland as our keynote speaker. Emily shared her lived experience with honesty and courage, offering important insight into the everyday realities faced by people with invisible disabilities, and the role we all play in fostering understanding, empathy, and inclusion.

Her talk inspired thoughtful questions and reflections from colleagues joining in person and via livestream across our offices, creating a moment of genuine connection across our global community.

Events like this bring our values to life. They remind us that inclusion isn’t a single action; it’s an ongoing commitment to creating accessible spaces, building belonging, growing our collective understanding of disability, and ensuring everyone has the support they need to thrive.

A huge thank-you to our ‘Able at JET’ community team and everyone involved in making this event possible, and to Emily for sharing her story and helping us all deepen our understanding.🧡

20/11/2025

We are thrilled to announce a new exclusive partnership with Superdrug, bringing one of the UK’s most loved health and beauty retailers to the Just Eat app. Starting now, customers in selected locations can order from over 8,000 products - spanning beauty, fragrance, and healthcare essentials - delivered to their door in as little as 30 minutes.🛍️

This partnership marks a significant milestone: it is Superdrug’s first-ever move into the aggregator space. It also represents another leap forward in our own global evolution. 🚀

At Just Eat Takeaway.com, our vision is empowering everyday convenience. Whether it’s a hot meal, the weekly groceries, or that last-minute beauty essential or healthcare product, we are diversifying our platform to meet every "need it now" moment.

As we continue to expand our retail and grocery offering globally, we are proud to welcome Superdrug to the orange family!

Read more about the partnership here: https://bit.ly/3LTTknD

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