25/02/2026
Do you have a Microsoft email and been in contact with us but received no reply? We have become aware of an issue with Microsoft emails (Hotmail, Outlook, Live, etc.) where Microsoft servers are blocking emails. This has started in the last 2 days. Unfortunately there is nothing we can do about this as it's all on Microsoft's end. If you haven't received a reply from us, please email us again with an alternate non-Microsoft email so we can resend our replies :)
Microsoft has not yet publicly acknowledged or addressed this issue but if you would like to get more information, you can read reports here: https://learn.microsoft.com/en-us/answers/questions/5786144/all-sending-ips-temporarily-rate-limited-(451-4-7