Pacific Homecare is a Charitable Trust organisation providing home-based healthcare in South Auckland
16/11/2025
✨ Pacific Homecare Board Mid-Year Retreat ✨
Our Board recently met in Napier for their Mid-Year Retreat. An opportunity to connect, reflect, and plan for the future.
Key discussions included strengthening AI capability, developing an AI governance policy, enhancing strategic reporting frameworks, and exploring ways to sustain and enhance the services we provide.
The retreat was both inspiring and productive - a great reminder of the shared vision and teamwork driving Pacific Homecare forward 💙
11/11/2025
Last week, ten of our office staff completed their first aid training course with Manamoui First Aid. From CPR to emergency responses, they’ve learned the essentials and are ready to step up when it counts! 🚑👏
09/11/2025
Director of Homecare Support Services, Matthew, and Operations Manager, Leolasi, attended last month’s Home and Community Health (HCHA) Forum. Though strong winds cancelled their flights to Wellington, they joined via Zoom and were honoured to receive an award from Minister of Health, Hon. Simeon Brown, for Pacific Homecare’s Fia Ola Programme 🌺💙
The forum was a great chance to celebrate achievements, share knowledge, and connect across Aotearoa’s home and community health sector.
🎥 Feel free to watch the Fia Ola members that won the hearts of HCHA!
06/11/2025
With our Whānau Ora service and model under the Tatou Collective fully underway, our Navigators have re-engaged families and are building our new caseloads. Behind the scenes, our team has also been completing the foundation program and induction training to ensure our delivery is aligned and of the highest quality for our customers.
Here are a few photos from the team's recently attended Tatou Collective Foundation Program Session.
06/11/2025
It’s Measles Immunisation Week! 🛡️
Measles is highly contagious - but the good thing is it’s also preventable. This week is all about making sure our communities are protected.
✅ The MMR vaccine (measles, mumps, rubella) is free for anyone under 18 and for those eligible for free healthcare. Two doses of the MMR vaccine provide 99% of people with protection against measles.
📍 Drop-in clinics are running in many places across the country - no appointment needed.
📍 Many pharmacists and GP clinics offer MMR immunisation.
👶 Not sure if your child is immunised? Now’s the time to check.
📲 Visit info.health.nz/immunisations/immunisation-clinics for local drop-in clinics near you. Note that not every part of NZ has drop-in clinics running, but lots of pharmacies are providing MMR.
📲 Visit healthpoint.co.nz for MMR providers around the country, including pharmacies.
📲 Book a vaccine online at: info.health.nz/bookavaccine
05/11/2025
Some of our Support Workers took part in the Life Online Basics and Life Online at Work courses with Josie from LearningWave 💻✨
These sessions helped our team build confidence using digital tools. From emails and online meetings to Microsoft, Google, and cloud platforms, it was a big step in growing digital skills for work and everyday life!
To our Support Workers, feel free to contact our People & Culture team if you're interested in being part of our next intake.
03/11/2025
Our Clinical Team and People and Culture - Workforce & Training Support, Merelesita, joined Koreli from Careerforce for their Assessor Training Session.
This awesome training helps our staff become qualified Careerforce Assessors to help our Support Workers (Levels 2 & 3) through their learning journey. The training included group activities, field-based assessments, and mentoring practice — all about building fair, culturally responsive assessment skills and growing our workforce capability 🙌🏽💙
Amazing work from our team!
31/10/2025
MĀLO NI and Welcome to day 6 of Tokelau Language Week 🌺 Our Tokelauan staff came together to share the beautiful language and culture of Tokelau. We hope you all enjoyed the week and learnt a word or phrase in the language 🇹🇰 Fakafetai!
29/10/2025
Mālo ni! From 26 October - 1 November, we're celebrating Te Vaiaho o te Gagana Tokelau - Tokelau Language Week ✨
The 2025 theme is ‘Tokelau, Puaki mai ko tau aganuku mo fanau i te lumanaki - Tokelau, Unleash your culture for future generations’.
Learn some of the Tokelauan language below! 🇹🇰
23/10/2025
Our Niuean Fia Ola group celebrated Faahi Tapu he Vagahau Niue 2025 this week 🇳🇺 Through songs, dances, food, and cultural displays, we're so lucky to learn and embrace the Niuean language and culture.
NZ Niue Language Week
22/10/2025
STAY PROTECTED FROM MEASLES ✨🤒
Immunisation is the best protection. Free MMR vaccines are available for anyone under 18 and those eligible for funded healthcare.
Unsure about your immunity? Contact your GP, healthcare provider, check out the ManageMyHealth website or call:
🌺 Vaccination Helpline: 0800 28 29 26.
🌺 Healthline: 0800 611 116.
Be alert for symptoms such as fever, cough, runny nose, red eyes, and a rash starting on the face and spreading down the body.
Measles update: Three new cases confirmed - two in Manawatū and one in Nelson. Two of the cases are children.
These are in addition to the Auckland case earlier this week.
Measles is highly contagious and can cause serious illness. During the NZ measles epidemic in 2019, 1 in 3 people with measles needed hospital care.
🕵️♀️ Contact tracing is underway. We’re supporting all affected individuals and exploring possible undetected community transmission.
✅ Protect yourself and your whānau:
Get 2 doses of the MMR vaccine.
📍For all locations of interest info visit this regularly updated web page: info.health.nz/conditions-treatments/infectious-diseases/about-measles/measles-locations-of-interest-in-aotearoa-new-zealand
There are locations of interest already published for Manawatū. And any further locations of interest that the Manawatū and Nelson cases visited while infectious are being investigated and will be published online as they become available.
Learn about measles and its symptoms: info.health.nz/conditions-treatments/infectious-diseases/about-measles
If you think you might have measles, call Healthline on 0800 611 116 or call your doctor (do not go into the clinic). They will advise you on what to do.
Media release: tewhatuora.govt.nz/corporate-information/news-and-updates/escalated-national-risk-of-measles-following-confirmation-of-cases-in-multiple-regions
21/10/2025
We’re proud to celebrate Kilistina Sikalu, our October Employee of the Month! 💙
Since joining Pacific Homecare in 2022, Kilisitina has gone above and beyond to care for her clients with warmth and compassion. Her amazing communication and gentle heart shine through in everything she does.
Mālō ‘aupito, Kilisitina, for the love and dedication you bring to your work every day.
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Pacific Homecare was established in 1988 and was originally known as Kuki Airani Aorangi Pakari Trust. It was run by two women who answered a need for homecare services for the Pacific Island elderly people in the local Otara community. They raised funds by making and selling tivaivai (Cook Island bedspreads).
The group grew as they responded to the demand of the diverse Pacific cultures, elderly and disabled in the Counties Manukau region.
In 1995 Kuki Airani Aorangi Pakari Trust changed its name to Pacific Island Home Care Services Trust. Pacific Island Home Care Services Trust became a Health
Provider affiliated to and funded by the Counties Manukau District Health Board (CMDHB), the Ministry of Health (MOH) and the Accident Compensation Corporation (ACC).
In April 2011 Pacific Island Home Care Services Trust rebranded and changed our name to Pacific Homecare.
Our Approach
We take a sensitive cultural approach to our work, respecting the cultural differences, requirements and preferences of all clients. As a certified Home Health Care Service Provider, we encourage a holistic approach to health and work in accordance with the Treaty of Waitangi’s three core principles of protection, partnership and participation. We apply business structure and best practice in order to fully meet the needs of our clients. To continue to add value in the lives of those we serve, we aim to always keep pace with change. We continually look to improve the way we do things to ensure clients are happy and well cared for. The key areas of focus for our strategic plan are:
Looking after our customers better
Supporting and Empowering our staff
Deepening engagement and influence
Underpinning these four strategic goals are two key elements of our responsiveness:
Cultural appropriateness and responsiveness – Applying a holistic approach to health & wellbeing, encompassing the physical, mental, cultural & spiritual dimensions
Innovation – Creating & implementing new ideas & solutions to spearhead growth through a world-class, scalable, operational model