Hercules Health

Hercules Health Bringing Smart Technology to the Aged Care Sector - Nurse & Auditor designed aged care facility management software and compliance systems.

Gillian understands the need of those in the aged care boardroom and the resident bedroom! Founder of Hercules Health (formerly HCSL), software designer, author of the book “Excellence in Residential Care: a guide for managers and nurses”, Registered Nurse and Lead Auditor, Gillian has also been a member of the NZ Aged Care Association ‘Nursing Leadership Group’ for over 2 years. With over 30 years experience as a health professional, Gillian has developed a solid reputation in the residential care as the ‘go to’ person for understanding and meeting compliance requirements. She is well placed to support you on your journey in aged care compliance. Gillian likes to balance work life by enjoying time reading, travelling and large-scale gardening.

It's great to see such interest in the data Insight dashboards covering a wife range of facility key indicators.. making...
15/02/2026

It's great to see such interest in the data Insight dashboards covering a wife range of facility key indicators.. making meaning out of data.
New Zealand Aged Care Association - ACA NZ Aged Care Australasian College of Health Service Management - ACHSM Newzealand Aged Care Network Health New Zealand - Te Whatu Ora Te Tāhū Hauora Health Quality & Safety Commission

Around 125 aged residential care (ARC) facilities across New Zealand will begin implementing the Deterioration Early Warning System (DEWS) from April 2026, with all but one using digitised versions integrated into their resident management systems.

16/01/2026

Our older members of society deserve better. We know the longer people have to wait for assessment and intervention, after the presentation of their symptoms, the worse they can become and the longer their healing and recovery takes.

New Zealand Aged Care Association - ACA Health New Zealand - Te Whatu Ora

Years ago, information was hidden among non-structured data fields, making it difficult to decipher and hindering its us...
16/01/2026

Years ago, information was hidden among non-structured data fields, making it difficult to decipher and hindering its use in decision-making. No more!

In 2026 and beyond, gaining insights from data quickly and concisely is essential for all time-poor healthcare workforces. That's why Hercules Health has invested heavily in the development of real-time business intelligence dashboards and added alerts to indicate immediate workflows, at operational, quality, and care levels.

A range of use cases for data collected in the natural course of service provision is increasing, as structured data allows for live-time automated data analytics, and therefore exposure of trends and patterns to inform decision-making. This also means earlier responses to health status changes and better outcomes for not only residents in aged care but also the workforce caring for them.

New Zealand Aged Care Association - ACA NZ Aged Care The CARE Village Anna Blackwell Te Tāhū Hauora Health Quality & Safety Commission Dixon House Greymouth McKenzie Healthcare Nicki Gudsell

If you're providing Retirement Villages Association NZ or Aged Care services, do you know what's happening?  You can't e...
16/01/2026

If you're providing Retirement Villages Association NZ or Aged Care services, do you know what's happening? You can't effectively manage what you don't measure. Our recently added Insights Dashboards bring all relevant data into one easy to read dashboard.

With Hercules Health we help you keep up to date in real time with the Insights Dashboard and Navigation alerts. The data reported aligns with the Health Quality & Safety Commission Te Tāhū Hauora SAC scoring for mandatory reporting requirements.

We stick to the principle of making the system as intuitive as possible with a simple user interface. No need for lots of training, the system and our support team are here to guide your successful record keeping and monitoring of your service.

Newzealand Aged Care Network New Zealand Aged Care Association - ACA Cook Street Nursing Care Centre NZ Aged Care New Zealand and Australia Aged Care Nurses The CARE Village

I feel a great deal of admiration for the wonderful example of leadership and passion for aged care always displayed by ...
31/10/2025

I feel a great deal of admiration for the wonderful example of leadership and passion for aged care always displayed by Andrea and her team at Queen Rose in Dunedin. Bringing sexy back to aged care.

New Zealand Aged Care Association - ACA

We're incredibly proud to announce that our Founder and CEO, Gillian Robinson-Gibb (RN, BN, FACHSM, CHE, Author), has be...
23/10/2025

We're incredibly proud to announce that our Founder and CEO, Gillian Robinson-Gibb (RN, BN, FACHSM, CHE, Author), has been awarded Fellowship of the Australasian College of Health Service Management - ACHSM in Darwin this week.

Fellowship is the highest and most esteemed membership category awarded by ACHSM, the peak professional body for health managers in Australasia. This significant achievement recognises Gillian's demonstrated excellence in health leadership and management, her extensive knowledge and conceptual skills, and her ongoing commitment to improving health and wellbeing across the aged care sector.

With over 30 years as a registered nurse and health professional, Gillian has dedicated her career to transforming aged care in New Zealand. From performing statutory management roles in failing services to founding Hercules Health (originally HCSL), she has consistently championed better outcomes for residents and providers alike. As a Lead Auditor and author of two books on excellence in residential care, Gillian has built her reputation as the 'go to' person for understanding and meeting compliance requirements as well as the adoption and design of new tools and technology for the sector.

This Fellowship—recognised both nationally and internationally—reflects not only Gillian's individual achievements but also the values of her leadership that drive Hercules Health: compassion, quality of care, and an unwavering commitment to supporting the aged care sector to be better than before.

Congratulations, Gillian! Your leadership continues to inspire our entire team and the 165+ aged care services we're privileged to support across New Zealand.

New Zealand Aged Care Association - ACA
Te Tāhū Hauora Health Quality & Safety Commission
Aged Care Quality & Safety Commission

21/10/2025

Visiting Parliament House in Darwin yesterday got me thinking...

New Zealand Aged Care Association - ACA
Te Tāhū Hauora Health Quality & Safety Commission
Australasian College of Health Service Management - ACHSM
Aged Care Quality & Safety Commission

What a 2 weeks it’s been!We hit the road with my husband Gerard Gibb playing the role of brilliant tour director and dri...
03/10/2025

What a 2 weeks it’s been!

We hit the road with my husband Gerard Gibb playing the role of brilliant tour director and driver!

I visited and offered hints and tips at 25 of the aged care facilities under the care of her company Hercules Health.

We saw a vast range of providers from the very high end to community run providers - all working hard to look after New Zealanders in thier care. Every one of them different!

From Tauranga to Hamilton up to Whangarei, Kaikohe, Hokianga, Orewa, Auckland, over to the Coromandel, Ohope, Ōpōtiki, Gisborne, The East Cape, Wairoa, Napier, Palmerston North, Feilding and today we fly out of Wellington after 2600 kms and loads of laughs and new experiences.

The common themes were of connection, collaboration, and increasing complexity of service needs on a tight budget.

I'm looking forward to being back in the office in the coming week in the run up to the New Zealand Aged Care Association - ACA annual conference in Christchurch.

Newzealand Aged Care Network
Te Tāhū Hauora Health Quality & Safety Commission
Nicki Gudsell
New Zealand and Australia Aged Care Nurses
Cook Street Nursing Care Centre
Australasian College of Health Service Management - ACHSM
Hercules Health

Day two of my North Island roadie to visit clients.  This time it was a smaller community trust-operated service River V...
22/09/2025

Day two of my North Island roadie to visit clients. This time it was a smaller community trust-operated service River View Living in Mungataroto, north of Auckland. We are delighted to have them as a Hercules Health client as they transition from paper-based systems to take up a new way of documenting their service through our digital systems.

They said "we knew we had to move to aged care software, and once we visited another of Hercules Health clients that had transitioned from paper, this choice was a 'no-brainer'. We very much look forward to supporting them through this journey and into the future.

New Zealand Aged Care Association - ACA
Newzealand Aged Care Network

21/09/2025

Coming to you today from Pacific Coast Village in Papamoa, Tauranga. The exquisite gardens are beautifully manicured. Well done to the gardening team for creating such a lovely setting!

A number of people moving into residential care and retirement villages, have often left gardens behind that they have tended to for years but simply can't do anymore. Hopefully the beauty in these gardens reduce some of that sense of loss.

New Zealand Aged Care Association - ACA
Newzealand Aged Care Network
New Zealand and Australia Aged Care Nurses

Hercules Health Aged Care Mastermind group meeting - our next meeting is scheduled for Wednesday 10th September at 1.30p...
05/09/2025

Hercules Health Aged Care Mastermind group meeting - our next meeting is scheduled for Wednesday 10th September at 1.30pm.

If you're interested in joining to talk about sector challenges, wins, innovation and simply share; please forward your expression of interest to support@herculeshealth.co.nz

Nicki Gudsell
Dixon House Greymouth
Newzealand Aged Care Network



02/09/2025

Writing your own policies and procedures, maintaining them and keeping document control on track is time-consuming and requires specialist skills.

Aged Care is a specialist area of healthcare and deserves the best up-to-date, evidence-based policies and procedures and tools to guide teams in providing care. Taking the burden of this work and providing pre-approved content, ready to use, is what we have been perfecting over the past 30 years. We've had several clients comment on savings to them including one provider, who has under 40 beds, say they were able to save the full-time salary of a Registered Nurse from this role. That's a saving of nearly $100,000! Registered Nurse time is far better spent nursing, not doing paperwork such as policy writing and management!

If you would like to know more about how you can reduce the cost you currently incur in doing all of this yourself, message us and we'll set up a demonstration and discussion about your needs.

Address

9 Baigent Way, Middleton
Christchurch
8025

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