The Loft is a collaborative partnership of 15 social and community service providers in Christchurch. Our purpose and objectives are to promote and improve the wellbeing of children, families and communities through partnership, innovation, research and evaluation. "Poipoia, tautokotia kia eke te tihi o oranga"
Through nurture and support, you will reach the summit of wellbeing. The Loft offers a "Social Emergency Response Service" (SERS). Our service provides critical and essential assistance to vulnerable, at-risk people and families in crisis. People who walk into The Loft with the most challenging issues include: family violence, child health and safety, drugs, housing advocacy (not emergency accommodation), gambling, financial, employment, alcohol and mental health. Often they are desperate, with little comprehension of their situation or where to turn. SERS calms them, ensures they are and feel safe, reduce immediate risks, gain their trust, assess them, see them through the crisis and transfer them successfully to the most appropriate agencies to help them. The agencies that are currently at The Loft are:
Kingdom Resources*
Plunket
PGF Services
Asian Family Services
Community Law*
Citizens Advice Bureau*
LinkPeople
Christchurch Resettlement Services*
Aviva
Enabling Good Lives
Kidz Need Dadz*
Enliven/Presbyterian Support Upper South Island
Comcare
Ministry of Justice Family Navigators*
City Mission Sustaining Tenancies*
*These agencies run a clinic here. Contact The Loft on 0800 865 638 to find out what days and times they are here.
06/03/2026
The Christchurch Youth Council is hosting a Youth Talent Quest at the Village Green, with some amazing prizes on Saturday, 14th March.
Scan the QR code in the image below. Fill out the sign-up form and join in the fun.
Spread the word!
Applications for the Youth Talent Quest are now officially open! Scan the QR code or click the link in bio to submit your entries. Applications will close in the first week of march!
There will be amazing prizes to be won and a special prize for the audience’s favourite performance 🏆 🎉
05/03/2026
Excited to be at the launch of this fantastic new initiative!
Looking forward to seeing the positive impact this will have for the tāne in our community. Wishing the team every success as this exciting new chapter begins! 🚀
So Fresh
03/03/2026
We're proud to announce the return of the Kaiārahi Family Court Navigator's to The Loft. They'll be here every Tuesday for the next 8 weeks between 10am and 2pm.
📆 Appointment only. Contact The Loft and we'll book you in!
A Kaiārahi can help you....
📌 understand the language, processes, and outcomes of Family Court
📌 access out-of-court services and support in the community
📌 remain engaged and involved in any Family Court by working to address any barriers
Note: Kaiārahi cannot give legal advice.
25/02/2026
10/02/2026
29/01/2026
23/01/2026
We’re excited to share that The Loft will be hosting a one‑off financial advice clinic on Thursday 12 February.
A qualified financial advisor will be available between 10 am and 4 pm to offer:
- Personalised insurance advice (life, health, income, business)
- Guidance on your KiwiSaver
- General investment information
You’re welcome to drop in at any time, or if you prefer a set appointment, just get in touch and we’ll book you in. If you think you might attend, please just let us know so we can plan.
We look forward to seeing you there!
18/01/2026
We have been donated some school uniforms for Burnside High School & Breens Intermediate.
If these would be of use to anyone, please get in touch with us! 💚
05/01/2026
🎉 We're excited to be hosting the Māori Land Court for a paneke/clinic from 12pm-2pm on the following dates: Thursday 15 January, Thursday 14 May, and Thursday 17 September 2026.
They can answer pātai around:
- Completing application forms
- Submitting an enquiry
- Searching the court record
- Updates on current applications and enquiries
- Updating information in Pātaka Whenua
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The Loft provides a unique approach to child, family and community wellbeing by facilitating integrated service delivery amongst a range of client-centric social and community services.
Having experienced significant disruption as a result of the Canterbury earthquakes, a number of non-government organisations, primary healthcare providers and humanitarian organisations are coming together to create a ‘child, family and community health and wellbeing centre’ in eastern Christchurch. Since 2012, the vision for The Loft has progressed into reality and its clear purpose - “to enhance outcomes for children, young people, families and communities by achieving the optimum added value that co-located community well-being services has to offer” - has been the focus of all activity. This vision is written into tenant leases to reinforce dedication to purpose, and it is reflected in everything we do with our clients and our colleagues. In order to achieve this vision, a purpose-built space on the first floor of Eastgate Shopping Centre was created to enable easier service integration and act as a crucible for innovation and collaboration.
The Loft is a Canterbury innovation that has the potential to make an incredible, lasting impact. It exists to make the lives of people in the Canterbury community better, particularly those who are facing significant challenges, in a way that other referral pathways or co-locations cannot because it is intentional, tangible, approachable, flexible, integrated and immediate. In addition, The Loft has brought significant capability, skill, capacity-building and investment particularly to the eastern suburbs, which experience some of the worst levels of social deprivation in Christchurch.
The creation of a whole of person, whole of family/whanau approach to wellbeing which can be delivered from one shared space has never been achieved before in Australasia, and creates a unique opportunity for the Canterbury community. Because of this, The Loft far exceeds conventional standard shared-accommodation models.
In an adjoining space on the first floor, the Better Health-led primary healthcare providers deliver a collective Integrated Family Health Centre that supports mental, emotional, social and physical health.
