The Doctors Silverstream

13/12/2025

📣 INTRODUCTION OF HEIDI AI SCRIBE

From Monday 15th December, we are introducing the use of the Heidi AI transcription tool for some of our GPs. Heidi is a helpful tool that allows your clinician to focus entirely on you during your visit while still allowing them to accurately capture medical information, ensuring a comprehensive and precise record of your care.

🟢 Only your clinician will have access to the information transcribed by Heidi--conversations are transcribed simultaneously while they happen, meaning no recordings are ever stored.

🟢 Prior to entering any information transcribed by Heidi onto your patient records, your clinician thoroughly reviews all notes and readings, so you can be assured of exactly the same level of accuracy and care put into your

🟢 Your consent is crucial--we will ask for verbal consent before Heidi is used in any consultation. If you would like to opt out of its use please advise a member of staff, or decline when your GP asks, and this will be recorded on your file. If you would like to withdraw previously given consent, please just let us know.

If you would like more information about Heidi AI Scribe, please visit their website:

From AI medical scribe to AI care partner: Heidi transcribes consults, generates structured notes, streamlines clinical workflows, and returns time to patient care.

12/12/2025

📣 You can find our new December '25/January '26 Newsletter here: https://us2.campaign-archive.com/?u=f7e592cef85d33e618fe558ae&id=8ae6b3d3e2

11/12/2025

💊 Dear patients: Please be aware that we are currently working at the top of our capacity to process repeat script requests prior to the Christmas and New Year break. We typically quote a turnaround of up to 72-hours, but due to extremely high demand, there may be some unforeseen delays.

We appreciate your patience and understanding during the very busy holiday period.

Kind regards, The Doctors Silverstream

11/12/2025

🎄 FOOD BANK DONATION--CHRISTMAS 2025
Our annual Christmas donation to Upper Hutt Food Bank has been delivered today! The Upper Hutt Food Bank provides emergency food/essential item parcels to people and families that are in financial hardship in the Upper Hutt/Stokes Valley area.

For more info or to donate, please click through to their page (as tagged above), or visit: https://www.foodbank.co.nz/upper-hutt-foodbank

03/12/2025

Today we recognise International Day of People with Disabilities, a day dedicated to upholding the rights, dignity and full participation of disabled people and their whānau in every part of life in Aotearoa.

At Healthify, much of our mahi is done in partnership with our WOVEN (Whānau Ora Voices of Experience Network) team, whose members bring lived experience to the heart of health resource design and development.

For us, inclusion cannot remain words on a page. It means listening deeply, co-designing resources with accessibility in mind, and ensuring everyone in our communities has an equal opportunity to understand, contribute and belong.

Ngā mihi nui to all our incredible WOVEN advisors, voices and whānau who work alongside us to make health information more equitable and inclusive for everyone.

01/12/2025

🩺 PUBLIC HOLIDAYS – CHRISTMAS + NEW YEAR

As the festive period is quickly approaching, a quick reminder that scripts have a turnaround of up to a 72-hours. If your current script is coming to an end and you will need a renewal over this period, please remember to get your script requests in as early as possible!

Please find our adjusted opening hours for the holiday week as follows:

Wednesday 24th December -- 08:00 - 15:00
Thursday 25th December -- CLOSED
Friday 26th December -- CLOSED
Monday 29th December -- 08:00 - 17:00
Tuesday 30th December -- 08:00 - 17:00
Wednesday 31st December -- 08:00 - 16:00
Thursday 1st January -- CLOSED
Friday 2nd January -- CLOSED

REMINDER:
- Practice Plus is still available for virtual consultations between 08:00 - 20:00
- Lower Hutt After Hours Medical Centre will be open from 08:00 - 22:00
- In a Medical Emergency please dial 111

Kind regards, The Doctors Silverstream

01/12/2025

From today--Monday 1st December 2025--Lower Hutt After Hours Medical Centre is starting their extended opening hours:

🩺 The walk-in urgent care centre is now open every day from 08:00AM to 10:00PM

🩺 Now located on Level 1, Verve on Connolly, 2 Connolly St., Lower Hutt

🩺 For fees and more information, please see their website:

Lower Hutt After Hours Medical Centre. We operate a no appointment necessary walk-in clinic in Lower Hutt for all your medical needs.

26/11/2025

🚨 Dear patients, just a quick update and many apologies for the correction: Dr. Hadley will still have a limited number of 15min appointments available in each clinic--both as regular patient reviews/follow-ups, and same-day acute appointments. We're also introducing a reduced CSC holder fee of $100 for Dr Hadley's specialised Women's Health/Menopause/Weight Loss Clinic (previously a flat rate), which applies from today's date onwards.

Apologies again for any undue concern caused by the previous error.

26/11/2025

🌟 We're pleased to announce that The Doctors Lower Hutt (formerly High Street Health Hub) now has their own page!

Local health news and practice-specific updates will be shared on their page, as well as any national health news or alerts that may be relevant to patients. We encourage any patients enrolled with The Doctors Lower Hutt to follow the new page to keep up-to-date with any news and announcements posted.

25/11/2025

📣 Dr. Cathy Hadley Appointment Update, January 2026.

We know that many of you appreciate the time and care that Dr Cathy Hadley takes during your appointments. Her aim is to give each patient the attention they need, especially when things are a bit more complex. To make sure she can continue providing this level of care and dedicate the right amount of time to each patient, all of Dr Cathy Hadley’s routine appointments will now be double appointments of 30minutes, with a double consultation fee. This will begin after she returns from leave in the New Year, on 26th January.

🔴 Please note, these changes do not affect Dr. Hadley's Women's Health, Menopause + Weight Loss Clinic, which are still available for online booking ($150 standard, $100 CSC). Please note: This clinic continues to be for issues relating to these specific concerns and should not be booked to address routine issues, otherwise your booking will be subject to the same charges.

This change helps to ensure that each patient has enough time for a thorough review and for you to feel properly listened to and supported. If you would prefer a standard 15minute appointment, you’re welcome to book with another one of our experienced GPs.

We really appreciate your understanding as we make this adjustment. It’s all about making sure every patient gets the best possible care and time they need.

Kind regards, The Doctors Silverstream

19/11/2025

Valley Skin Checks are now fully operational and open on-site at The Doctors Silverstream, 09:00 - 17:00, Monday to Thursday.

From single spot checking to total body photography, Clinical Nurse Specialist Sinead and her team are bringing convenient, professional skin cancer checks closer to home.

To book, just give the Valley Skin Checks team a call on (04) 567 1219 or visit their website:

Expert skin cancer screening services by Valley Skin Checks, offering full assessments, advanced imaging, and personalised skin health care. Book your appointment today.

19/11/2025