23/11/2025
How to Claim St. Peter Life Plan Benefits
When the time comes to use a St. Peter Life Plan, the process of claiming its benefits is made simple and efficient to assist the family during a difficult time. Below is a step-by-step guide on how to claim your St. Peter Life Plan benefits and what you need to prepare.
1. Immediate Steps Upon the Planholder’s Passing
✅ Contact St. Peter Memorial Services immediately through their 24/7 customer service hotline or visit the nearest St. Peter Chapel.
✅ Provide the planholder’s name, plan number, and date of passing for verification.
✅ The St. Peter team will arrange and coordinate the funeral services as stated in the plan.
📞 Hotline: (02) 8-895-3999
📍 Website: www.stpeter.com.ph
2. Required Documents for Claiming
To process the claim, the following documents must be submitted to St. Peter:
🔹 Original St. Peter Life Plan Contract (if available)
🔹 Certified True Copy of the Death Certificate
🔹 Valid ID of the Beneficiary or Family Representative
🔹 Funeral Contract or Authorization Letter (if someone else is claiming on behalf of the family)
💡 Additional documents may be required depending on the case (e.g., police report for accidental death).
3. Funeral Service Activation
Once all requirements are verified, St. Peter will immediately:
✅ Arrange the casket, viewing, and memorial service as per the selected plan.
✅ Transport the remains from hospital/home to the designated St. Peter Chapel or preferred location.
✅ Provide burial or cremation assistance, depending on the type of plan.
💡 Families can also request additional services such as floral arrangements, memorial mass, or live-streaming of the wake.
4. If the Planholder Passed Away in Another Location
For planholders who passed away in a different city, province, or abroad, St. Peter offers:
💡 Contact St. Peter immediately for specific instructions if the death occurred outside the Philippines.
5. If the Plan is Fully Paid but Not Yet Used
If the planholder did not use the plan before passing away, the beneficiary may transfer the plan to another family member.
✅ Visit the nearest St. Peter branch to request a plan transfer or assignment.
✅ Submit the necessary documents for approval.
💡 This option ensures that the plan’s benefits are not wasted.
6. What If the Planholder Stopped Paying Before Death?
🔹 If the plan lapsed but is still within the grace period, payments can be settled to reinstate the plan.
🔹 If the plan is beyond the reinstatement period, it may no longer be honored.
🔹 Some partially paid plans may still be eligible for pro-rated benefits.
💡 Always check with St. Peter’s customer service for assistance with lapsed plans.
7. Processing Time for Claiming Benefits
⏳ Claim processing usually takes a few hours to a day, depending on the completeness of documents.
⏳ Delays may occur if additional verification is needed.
💡 To ensure a smooth process, prepare all required documents ahead of time.
✔ Contact St. Peter as soon as possible after the planholder's passing.
✔ Prepare all necessary documents to avoid delays.
✔ Confirm the funeral services included in the plan.
✔ Consider plan transfer if the original planholder did not use it.
✔ Ask St. Peter’s customer service for any special concerns regarding claims.
💡 Having a St. Peter Life Plan ensures that families are relieved from financial and logistical burdens during a difficult time.
