CIB.O

CIB.O Cebuโ€™s Information Technology & Business Process Management Organization

19/11/2025

๐ŸŽฅ ๐–๐š๐ญ๐œ๐ก ๐ญ๐ก๐ž ๐“๐„๐‹๐‚๐Ž ๐’๐ฎ๐ฆ๐ฆ๐ข๐ญ ๐‘๐ž๐ฉ๐ฅ๐š๐ฒ!

From outages to accountability, Cebuโ€™s telco landscape was fully discussed in our Telco Summit.

Donโ€™t miss this chance to understand network resilience in times of crisis!

๐‚๐ˆ๐.๐Ž ๐“๐„๐‹๐‚๐Ž ๐’๐”๐Œ๐Œ๐ˆ๐“- Via Zoom 11/18/2025โ€œ๐—ช๐—ต๐˜† ๐—ง๐—ฒ๐—น๐—ฐ๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—š๐—ผ ๐——๐—ผ๐˜„๐—ป ๐——๐˜‚๐—ฟ๐—ถ๐—ป๐—ด ๐—ง๐˜†๐—ฝ๐—ต๐—ผ๐—ผ๐—ป๐˜€: ๐—จ๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ก๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ ๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ...
19/11/2025

๐‚๐ˆ๐.๐Ž ๐“๐„๐‹๐‚๐Ž ๐’๐”๐Œ๐Œ๐ˆ๐“- Via Zoom 11/18/2025
โ€œ๐—ช๐—ต๐˜† ๐—ง๐—ฒ๐—น๐—ฐ๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—š๐—ผ ๐——๐—ผ๐˜„๐—ป ๐——๐˜‚๐—ฟ๐—ถ๐—ป๐—ด ๐—ง๐˜†๐—ฝ๐—ต๐—ผ๐—ผ๐—ป๐˜€: ๐—จ๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ก๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ ๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐—–๐—ฒ๐—ฏ๐˜‚โ€

We are pleased to share the summary notes of yesterday's Telco Summit. Video Recording of the event will be uploaded soon for the benefit of those who missed the event.
Around 100 people attended the online event featuring key officers from major telco companies and the regional director of DICT7.

๐—ง๐˜†๐—ฝ๐—ต๐—ผ๐—ผ๐—ป-๐—ฃ๐—ฟ๐—ผ๐—ผ๐—ณ๐—ถ๐—ป๐—ด ๐—ง๐—ฒ๐—น๐—ฒ๐—ฐ๐—ผ๐—บ ๐—ก๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ๐˜€
The meeting focused on network resilience and connectivity issues during typhoons, particularly in Cebu, with Aseem Roy highlighting the impact of Typhoon Tino, which left 50% of Cebu without mobile or internet service. Patrick Gloria from Globe Telecom detailed their crisis management framework, which includes a Corporate Crisis Management Team and Disaster Response Capability Teams, explaining how they monitor and respond to disasters based on severity levels. The discussion emphasized the need for collaboration between telcos, government agencies, and the private sector to build more resilient networks and improve communication during emergencies.

๐—ฃ๐—Ÿ๐——๐—ง ๐—ฆ๐—บ๐—ฎ๐—ฟ๐˜'๐˜€ ๐——๐—ถ๐˜€๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ ๐—ฅ๐—ฒ๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฃ๐—น๐—ฎ๐—ป
Mark Barrameda, a technical manager with 24 years of experience, discussed PLDT Smart's disaster recovery and restoration plan, highlighting their preparations for typhoons and other natural disasters. He explained the company's vulnerability to natural disasters and the importance of telecommunications during emergencies. Mark detailed the steps taken by PLDT Smart to mitigate risks, including fortifying facilities, using alternative power sources, and exploring new technologies for connectivity. He also described the establishment of emergency operations systems and the coordination with vendors for prepositioning resources before disasters strike.

๐—˜๐—ป๐—ต๐—ฎ๐—ป๐—ฐ๐—ถ๐—ป๐—ด ๐——๐—ถ๐˜€๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ฒ ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฒ๐˜€
Mark Barrameda from PLDT detailed their disaster recovery and restoration plan, which includes deploying support teams, using quick response equipment, and partnering with local government authorities for debris clearing. He emphasized the importance of quick action during natural disasters and highlighted their use of technology like Meow (multi-element on Wheels) and Starlink for immediate site activation. Rik Amores from DICT7 noted gaps in communication during recent calamities and suggested improvements in reporting mechanisms, network redundancy, and public-private collaboration to enhance disaster response efforts.

๐—ง๐—ฒ๐—น๐—ฒ๐—ฐ๐—ผ๐—บ ๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐——๐—ถ๐˜€๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ-๐—ฆ๐˜๐—ฟ๐—ถ๐—ฐ๐—ธ๐—ฒ๐—ป ๐—–๐—ฒ๐—ฏ๐˜‚
The meeting focused on the telecommunications industry's response to recent natural disasters in Cebu, particularly Typhoon Tino and the earthquake. Nino from DITO reported that 91% of their towers are now operational, with only 29 towers remaining affected in Cebu. President Asim highlighted the need for prevention mechanisms, such as underground cabling and increased investment in fiber optic infrastructure, to prevent future disruptions. Patrick Gloria explained that while preparation is challenging due to the unpredictable nature of typhoons, efforts are being made to restore connectivity as quickly as possible. The discussion also touched on the impact of these disasters on the IT-BPO industry in Cebu, with concerns raised about the city's reputation as a business continuity location compared to Manila.

๐—ง๐˜†๐—ฝ๐—ต๐—ผ๐—ผ๐—ป ๐—œ๐—บ๐—ฝ๐—ฎ๐—ฐ๐˜ ๐—ผ๐—ป ๐—ง๐—ฒ๐—น๐—ฒ๐—ฐ๐—ผ๐—บ ๐—œ๐—ป๐—ณ๐—ฟ๐—ฎ๐˜€๐˜๐—ฟ๐˜‚๐—ฐ๐˜๐˜‚๐—ฟ๐—ฒ
The meeting focused on the impact of recent typhoons on telecommunications infrastructure and service continuity, particularly for the IT-BPM industry. Patrick Gloria and Mark Barrameda from Globe discussed their approach to restoring connectivity, emphasizing the prioritization of text and call services over data, and the use of redundancy rings and backup systems. Nino from DITO highlighted their wireless mobility capabilities and the use of cellular-on-wheels trucks to provide temporary connectivity. The group discussed challenges faced by BPO workers during power outages, including data throttling and limited internet access in hotels. They also touched on the need for underground cabling to improve resilience against future disasters. The conversation ended with a brief discussion on the potential for 5G deployment and the implications of phasing out 2G and 3G frequencies.

๐—ง๐—ฒ๐—น๐—ฐ๐—ผ ๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐——๐—ถ๐˜€๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ฒ
The meeting focused on the resilience of telco networks during disasters, particularly in Cebu. Melvin Santos clarified that 2G and 3G technologies are being phased out as they are less efficient than 4G and 5G, despite misconceptions about their resilience. Telcos, including PLDT and Globe, discussed their measures for redundancy and rapid restoration of connectivity during disasters, such as using multiple links and pre-positioning supplies and personnel. The DICT's Rik Amores mentioned ongoing initiatives using satellite technology for disaster response. The session concluded with a call for more collaboration between telcos, government agencies, and other stakeholders to improve resilience against future disasters.

๐—ก๐—ฒ๐˜…๐˜ ๐—ฆ๐˜๐—ฒ๐—ฝ๐˜€
โ€ข Melvin Santos : Ensure future reports on service availability and affected sites are sent directly to DICT regional offices, not just head office
โ€ข DICT : Work with telcos to establish a mechanism to map telecommunications facilities locations for power restoration prioritization
โ€ข NTC: Take the lead on establishing a mapping and reporting mechanism for telco sites to coordinate with power distributors
โ€ข CIBO/Buddy: Organize similar sessions with LGUs to discuss infrastructure coordination for disaster resilience
โ€ข CIBO/Buddy: Organize similar sessions with property developers to discuss underground cabling and infrastructure improvements
โ€ข Telcos : Provide more granular reports at municipal/barangay level during disasters, similar to VECO's reporting format
โ€ข DICT Regional Office: Follow up with DICT head office on why telco reports are not being cascaded to regional level
โ€ข Mark Barrameda : Check on possibility of increasing daily data allowance before throttling during emergencies for affected subscribers
โ€ข DICT and NTC: Revisit and discuss the 24-hour backup power requirement circular with telco industry to assess compliance and consider extending to 48 hours

โ€œThe ability to sustain operations even during emergencies is part of the ITBPM industryโ€™s responsibility to both its em...
13/11/2025

โ€œThe ability to sustain operations even during emergencies is part of the ITBPM industryโ€™s responsibility to both its employees and its clients, ensuring continuity of livelihoods and services that millions around the world depend on.โ€ - IBPAP

IBPAP Affirms Commitment to Workforce Welfare, Clarifies Industry Practices During Typhoon Uwan

The IT and Business Process Association of the Philippines (IBPAP) reaffirms that our member companies operate within the bounds of existing DOLE regulations, circulars, and labor advisories, even during extraordinary events such as typhoons or other natural calamities.

During the recent weather disturbance, companies implemented their respective business continuity plans to ensure the safety of employees while maintaining essential client operations. The Memorandum Circular from the Office of the President on the suspension of government work and classes clearly provided that private sector work suspension would be left to the discretion of employers. Guided by this directive, IBPAP member companies continued operations as their global clients expected of them, doing much more than โ€œbusiness as usualโ€ for their employees. Management discretion always placed primacy on the health and safety of their employees and went beyond standard company processes and practices under normal conditions.

Internal risk assessments and business imperatives considered, employers ensured that employees who opted to work onsite were provided additional benefits and conveniences while in the office premises. In foreseen work disturbances due to typhoons or extreme weather, employers offered flexibility to work onsite or remotely, according to their employeesโ€™ preference and as conditions permitted.

IBPAP has long championed work flexibility and telecommuting, having lobbied for these measures since 2021 and continuing to promote hybrid work arrangements as a sustainable model for both productivity and employee welfare. This advocacy, reinforced in our ongoing engagements with the Department of Labor and Employment, including a recent meeting with Secretary Bienvenido Laguesma and IT-BPM industry leaders, reflects our shared commitment to protect workers while sustaining the countryโ€™s global competitiveness.

The IT-BPM industry supports mission-critical operations for global clients across healthcare, telecommunications, banking, and other essential sectors. The ability to sustain operations even during emergencies is part of the industryโ€™s responsibility to both its employees and its clients, ensuring continuity of livelihoods and services that millions around the world depend on.

IBPAP reiterates that worker welfare remains at the heart of this industry. Our members are guided by the principle that safety and compliance must go hand in hand with operational resilience, and they welcome the inspection of DOLE and recognized regulatory authorities to showcase established compliance measures, including guidelines and internal communications to ensure employee safety under all circumstances.

We continue to work closely with DOLE and other government partners to ensure clear, fair, and fact-based communication that strengthens both employee protection and investor confidence.

๐Ÿ‘€ ๐‹๐Ž๐Ž๐Š | ๐‚๐ˆ๐.๐Ž ๐“๐„๐‹๐‚๐Ž ๐’๐”๐Œ๐Œ๐ˆ๐“ & ๐๐š๐ง๐ž๐ฅ ๐ƒ๐ข๐ฌ๐œ๐ฎ๐ฌ๐ฌ๐ข๐จ๐งโ€œ๐—ช๐—ต๐˜† ๐—ง๐—ฒ๐—น๐—ฐ๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—š๐—ผ ๐——๐—ผ๐˜„๐—ป ๐——๐˜‚๐—ฟ๐—ถ๐—ป๐—ด ๐—ง๐˜†๐—ฝ๐—ต๐—ผ๐—ผ๐—ป๐˜€: ๐—จ๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ก๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ ๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ...
12/11/2025

๐Ÿ‘€ ๐‹๐Ž๐Ž๐Š | ๐‚๐ˆ๐.๐Ž ๐“๐„๐‹๐‚๐Ž ๐’๐”๐Œ๐Œ๐ˆ๐“ & ๐๐š๐ง๐ž๐ฅ ๐ƒ๐ข๐ฌ๐œ๐ฎ๐ฌ๐ฌ๐ข๐จ๐ง

โ€œ๐—ช๐—ต๐˜† ๐—ง๐—ฒ๐—น๐—ฐ๐—ผ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—š๐—ผ ๐——๐—ผ๐˜„๐—ป ๐——๐˜‚๐—ฟ๐—ถ๐—ป๐—ด ๐—ง๐˜†๐—ฝ๐—ต๐—ผ๐—ผ๐—ป๐˜€: ๐—จ๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐—ก๐—ฒ๐˜๐˜„๐—ผ๐—ฟ๐—ธ ๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐—–๐—ฒ๐—ฏ๐˜‚โ€

๐๐จ๐ฏ ๐Ÿ๐Ÿ–, ๐Ÿ-๐Ÿ’ ๐ฉ๐ฆ, ๐ฏ๐ข๐š ๐™๐จ๐จ๐ฆ
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โ€œ๐—ช๐—ต๐—ฒ๐—ป ๐˜๐—ต๐—ฒ ๐—ช๐—ถ๐—ป๐—ฑ๐˜€ ๐—ฅ๐—ถ๐˜€๐—ฒ, ๐—ฆ๐—ถ๐—ด๐—ป๐—ฎ๐—น๐˜€ ๐—™๐—ฎ๐—น๐—น โ€” ๐—Ÿ๐—ฒ๐˜โ€™๐˜€ ๐—ง๐—ฎ๐—น๐—ธ ๐—”๐—ฏ๐—ผ๐˜‚๐˜ ๐—ช๐—ต๐˜†.โ€
A dialogue on Cebu's telco reliability, accountability, and collaboration in times of crisis.

INQUIRIES: info@cib.org.ph

๐€๐“๐“๐„๐๐“๐ˆ๐Ž๐:  ๐‚๐ˆ๐.๐Ž ๐Œ๐ž๐ฆ๐›๐ž๐ซ๐ฌ๐‹๐ž๐ญโ€™๐ฌ ๐ฆ๐จ๐ฏ๐ž ๐Ÿ๐ซ๐จ๐ฆ ๐ฌ๐ฎ๐ซ๐ฏ๐ข๐ฏ๐ข๐ง๐  ๐ญ๐จ ๐ญ๐ก๐ซ๐ข๐ฏ๐ข๐ง๐ , ๐ฌ๐ญ๐š๐ซ๐ญ๐ข๐ง๐  ๐ฐ๐ข๐ญ๐ก ๐‡๐‘.๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐—”๐—ฐ๐˜๐—ถ๐—ผ๐—ป: ๐—˜๐—บ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—›๐—ฅ ๐—Ÿ๐—ฒ๐—ฎ...
10/11/2025

๐€๐“๐“๐„๐๐“๐ˆ๐Ž๐: ๐‚๐ˆ๐.๐Ž ๐Œ๐ž๐ฆ๐›๐ž๐ซ๐ฌ
๐‹๐ž๐ญโ€™๐ฌ ๐ฆ๐จ๐ฏ๐ž ๐Ÿ๐ซ๐จ๐ฆ ๐ฌ๐ฎ๐ซ๐ฏ๐ข๐ฏ๐ข๐ง๐  ๐ญ๐จ ๐ญ๐ก๐ซ๐ข๐ฏ๐ข๐ง๐ , ๐ฌ๐ญ๐š๐ซ๐ญ๐ข๐ง๐  ๐ฐ๐ข๐ญ๐ก ๐‡๐‘.

๐—ฅ๐—ฒ๐˜€๐—ถ๐—น๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐—”๐—ฐ๐˜๐—ถ๐—ผ๐—ป: ๐—˜๐—บ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—›๐—ฅ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€ ๐—ง๐—ต๐—ฟ๐—ผ๐˜‚๐—ด๐—ต ๐—ฆ๐—ฒ๐—น๐—ณ-๐—–๐—ฎ๐—ฟ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—˜๐—”๐—ฃ ๐—ฆ๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€
Date & Time: November 14, 2025 (Friday) | 3:30 PM
Join via Zoom: https://us06web.zoom.us/meeting/register/EK5VqLeSQLyUPVQucaxNRA
Meeting ID: 833 6773 0521
Passcode: cibo2025

๐—ช๐—ฒ ๐—น๐—ผ๐—ผ๐—ธ ๐—ณ๐—ผ๐—ฟ๐˜„๐—ฎ๐—ฟ๐—ฑ ๐˜๐—ผ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฎ๐—ฟ๐˜๐—ถ๐—ฐ๐—ถ๐—ฝ๐—ฎ๐˜๐—ถ๐—ผ๐—ป!

๐“๐˜๐๐‡๐Ž๐Ž๐ ๐€๐ƒ๐•๐ˆ๐’๐Ž๐‘๐˜   Attached are details of Emergency Contacts for your information.All member companies are urged to exe...
03/11/2025

๐“๐˜๐๐‡๐Ž๐Ž๐ ๐€๐ƒ๐•๐ˆ๐’๐Ž๐‘๐˜

Attached are details of Emergency Contacts for your information.
All member companies are urged to exercise utmost caution and undertake necessary preparedness to protect your employees, families and properties.
๐—ฃ๐—น๐—ฒ๐—ฎ๐˜€๐—ฒ ๐—ป๐—ผ๐˜๐—ฒ ๐˜๐—ต๐—ฎ๐˜ "๐˜„๐—ผ๐—ฟ๐—ธ ๐˜€๐˜๐—ผ๐—ฝ๐—ฝ๐—ฎ๐—ด๐—ฒ / ๐—ฐ๐—น๐—ผ๐˜€๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ณ ๐—ผ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ๐˜€" ๐—ฎ๐—ฟ๐—ฒ ๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—ฑ๐—ถ๐˜€๐—ฐ๐—ฟ๐—ฒ๐˜๐—ถ๐—ผ๐—ป ๐—ผ๐—ณ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐—ถ๐—ฒ๐˜€ ๐˜ƒ๐—ฎ๐—ฟ๐—ถ๐—ฎ๐—ฏ๐—น๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ฟ๐—ฒ๐˜€๐—ฝ๐—ฒ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐—น ๐—ข๐—ฆ๐—›/ ๐—•๐—–๐—ฃ ๐—ฃ๐—ฟ๐—ผ๐˜๐—ผ๐—ฐ๐—ผ๐—น๐˜€.

Companies with outdoor or roof deck billboards, signages are urged to have them secured properly or temporarily taken down to prevent accidents or damage during strong winds and heavy rains.

๐—”๐—น๐—น ๐—ฆ๐—  ๐— ๐—ฎ๐—น๐—น๐˜€ ๐—ถ๐—ป ๐—–๐—ฒ๐—ฏ๐˜‚ ๐—ฎ๐—ป๐—ฑ ๐—”๐˜†๐—ฎ๐—น๐—ฎ ๐— ๐—ฎ๐—น๐—น๐˜€ ๐—–๐—ฒ๐—ป๐˜๐—ฟ๐—ฎ๐—น ๐—•๐—น๐—ผ๐—ฐ ๐—ฎ๐—ฑ๐˜ƒ๐—ถ๐˜€๐—ฒ๐—ฑ ๐˜๐—ต๐—ฎ๐˜ ๐˜๐—ต๐—ฒ ๐—ฝ๐˜‚๐—ฏ๐—น๐—ถ๐—ฐ ๐—บ๐—ฎ๐˜† ๐˜๐—ฎ๐—ธ๐—ฒ ๐˜€๐—ต๐—ฒ๐—น๐˜๐—ฒ๐—ฟ ๐—ถ๐—ป๐˜€๐—ถ๐—ฑ๐—ฒ ๐˜๐—ต๐—ฒ ๐—บ๐—ฎ๐—น๐—น ๐—ฑ๐˜‚๐—ฟ๐—ถ๐—ป๐—ด ๐—ฒ๐˜…๐˜๐—ฟ๐—ฒ๐—บ๐—ฒ ๐˜„๐—ฒ๐—ฎ๐˜๐—ต๐—ฒ๐—ฟ ๐—ฎ๐—ป๐—ฑ ๐—ณ๐—น๐—ผ๐—ผ๐—ฑ๐—ถ๐—ป๐—ด. Designated waiting areas, Free WiFi, and restrooms will remain accessible beyond mall hours. Overnight parking fees will be waived for those who may need to stay longer.

๐—–๐—œ๐—•.๐—ข ๐—ฆ๐—ฒ๐—ฐ๐—ฟ๐—ฒ๐˜๐—ฎ๐—ฟ๐—ถ๐—ฎ๐˜ ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐˜„๐—ถ๐—น๐—น ๐—ฏ๐—ฒ ๐—ผ๐—ป ๐—ช๐—™๐—› ๐— ๐—ผ๐—ฑ๐—ฒ ๐˜‚๐—ป๐˜๐—ถ๐—น ๐—ณ๐˜‚๐—ฟ๐˜๐—ต๐—ฒ๐—ฟ ๐—ป๐—ผ๐˜๐—ถ๐—ฐ๐—ฒ. you may reach us at 63-9171661977 or info@cib.org.ph if you have any concerns.

Kindly follow official weather advisories: https://www.facebook.com/PAGASA.DOST.GOV.PH and local government announcements to get regular updates and avoid confusion.

30/10/2025
๐๐ž๐ฒ๐จ๐ง๐ ๐‚๐š๐ฅ๐ฅ ๐‚๐ž๐ง๐ญ๐ž๐ซ๐ฌ: ๐“๐ก๐ž ๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐จ๐Ÿ ๐‡๐ข๐ ๐ก-๐•๐š๐ฅ๐ฎ๐ž ๐ˆ๐“ ๐š๐ง๐ ๐๐๐Œ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐๐ก๐ข๐ฅ๐ข๐ฉ๐ฉ๐ข๐ง๐ž๐ฌThe Philippines has long been recogn...
30/10/2025

๐๐ž๐ฒ๐จ๐ง๐ ๐‚๐š๐ฅ๐ฅ ๐‚๐ž๐ง๐ญ๐ž๐ซ๐ฌ: ๐“๐ก๐ž ๐†๐ซ๐จ๐ฐ๐ญ๐ก ๐จ๐Ÿ ๐‡๐ข๐ ๐ก-๐•๐š๐ฅ๐ฎ๐ž ๐ˆ๐“ ๐š๐ง๐ ๐๐๐Œ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐๐ก๐ข๐ฅ๐ข๐ฉ๐ฉ๐ข๐ง๐ž๐ฌ
The Philippines has long been recognized as a global hub for call centers, but it is now expanding its horizons into high-value IT-BPM services. This evolution is driven by the countryโ€™s skilled workforce, competitive costs, and strong English proficiency. As companies seek more than basic customer support, the Philippines offers complex services such as software development, data analytics, and fintech solutions, diversifying its portfolio and appealing to a broader range of industries.

๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—”๐—ฐ๐—ฐ๐—ผ๐˜‚๐—ป๐˜๐—ถ๐—ป๐—ด: ๐—” ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ถ๐—ป๐—ด ๐—ฆ๐—ฒ๐—ด๐—บ๐—ฒ๐—ป๐˜
Finance and accounting represent the largest non-voice segment in the Philippine IT-BPM industry, contributing over 21 percent of the sectorโ€™s total revenues. In 2024, this accounted for approximately USD 8 billion, driven by services like payroll processing and financial reporting. The growth is fueled by demand for high-quality financial services and a workforce skilled in international standards, enhancing the countryโ€™s capability in this realm.

๐—š๐—ฟ๐—ผ๐˜„๐˜๐—ต ๐—ถ๐—ป ๐—›๐—ฒ๐—ฎ๐—น๐˜๐—ต๐—ฐ๐—ฎ๐—ฟ๐—ฒ ๐—œ๐—ป๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜
Healthcare Information Management Services (HIMS) generated approximately USD 4.2 billion in 2024, making up about 12 percent of the IT-BPM revenue. This segment is expected to reach USD 6.7 billion by 2028. The services, including medical coding and telehealth support, leverage a talented pool of licensed nurses and professionals. Major markets like the U.S., UK, and Australia are outsourcing to the Philippines, valuing its quality, scalability, and regulatory expertise.

The Philippines' IT-BPM sector has evolved into a hub for finance, healthcare, and high-value services, fueled by global demand.

๐Ÿ“ฐ๐ˆ๐ ๐๐ˆ๐‚๐“๐”๐‘๐„๐’ |  ๐‚๐ˆ๐.๐Ž ๐Œ๐ž๐ž๐ญ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐†๐จ๐ฏ๐ž๐ซ๐ง๐จ๐ซ ๐๐š๐ฆ ๐๐š๐ซ๐ข๐œ๐ฎ๐š๐ญ๐ซ๐จ ๐ญ๐จ ๐‡๐š๐ง๐๐จ๐ฏ๐ž๐ซ ๐ˆ๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒโ€™๐ฌ ๐‘๐ž๐ฅ๐ข๐ž๐Ÿ & ๐‘๐ž๐œ๐จ๐ฏ๐ž๐ซ๐ฒ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐Ÿ๐จ๐ซ ๐๐ฎ๐š๐ค๐ž ๐•๐ข๐œ๐ญ...
30/10/2025

๐Ÿ“ฐ๐ˆ๐ ๐๐ˆ๐‚๐“๐”๐‘๐„๐’ | ๐‚๐ˆ๐.๐Ž ๐Œ๐ž๐ž๐ญ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐†๐จ๐ฏ๐ž๐ซ๐ง๐จ๐ซ ๐๐š๐ฆ ๐๐š๐ซ๐ข๐œ๐ฎ๐š๐ญ๐ซ๐จ ๐ญ๐จ ๐‡๐š๐ง๐๐จ๐ฏ๐ž๐ซ ๐ˆ๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒโ€™๐ฌ ๐‘๐ž๐ฅ๐ข๐ž๐Ÿ & ๐‘๐ž๐œ๐จ๐ฏ๐ž๐ซ๐ฒ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐Ÿ๐จ๐ซ ๐๐ฎ๐š๐ค๐ž ๐•๐ข๐œ๐ญ๐ข๐ฆ๐ฌ

Cebu City 29 October - The Cebu IT-BPM Organization (CIB.O) led by President Aseem Roy and Executive Director Buddy Villasis met with Cebu Governor Pamela Baricuatro to formally hand over the industryโ€™s collective relief assistance for victims of the recent Cebu earthquake.

๐—ง๐—ต๐—ฒ ๐˜๐˜‚๐—ฟ๐—ป๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—ฝ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ป๐˜๐˜€ ๐˜๐—ต๐—ฒ ๐˜‚๐—ป๐—ถ๐—ณ๐—ถ๐—ฒ๐—ฑ ๐˜€๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—ผ๐—ณ ๐—œ๐—ง ๐—ฎ๐—ป๐—ฑ ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฃ๐—ต๐—ถ๐—น๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ฒ๐˜€ (๐—œ๐—•๐—ฃ๐—”๐—ฃ), ๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ฐ๐˜ ๐—–๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ ๐—”๐˜€๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฃ๐—ต๐—ถ๐—น๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ฒ๐˜€ (๐—–๐—–๐—”๐—ฃ) ๐—ฎ๐—ป๐—ฑ ๐—–๐—ฒ๐—ฏ๐˜‚โ€™๐˜€ ๐—œ๐—ง-๐—•๐—ฃ๐—  ๐˜€๐—ฒ๐—ฐ๐˜๐—ผ๐—ฟโ€”๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ถ๐—ป๐—ด ๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐—ถ๐—ฒ๐˜€, ๐—ฝ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ๐˜€, ๐—ฎ๐—ป๐—ฑ ๐—ฒ๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ๐˜€ โ€”๐˜„๐—ต๐—ผ ๐—พ๐˜‚๐—ถ๐—ฐ๐—ธ๐—น๐˜† ๐—บ๐—ผ๐—ฏ๐—ถ๐—น๐—ถ๐˜‡๐—ฒ๐—ฑ ๐—ฟ๐—ฒ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ๐˜€ ๐˜๐—ผ ๐—ต๐—ฒ๐—น๐—ฝ ๐—ฎ๐—ณ๐—ณ๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐—ถ๐—ฒ๐˜€ ๐—ฟ๐—ฒ๐—ฏ๐˜‚๐—ถ๐—น๐—ฑ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ.

CIB.O reaffirmed its commitment to community resilience and underscored the industryโ€™s deep sense of social responsibility beyond business operations. Governor Pam expressed her gratitude to CIB.O and the IT-BPM community for their compassion and swift response, highlighting how the sector continues to be a reliable partner of the provincial government in both economic and humanitarian efforts.

The relief drive, organized through CIB.Oโ€™s CSR and Disaster Response Initiative, included cash donations, essential goods, and supplies distributed in coordination with the Provincial Social Welfare and Development Office (PSWDO). The organization emphasized that this initiative reflects the IT-BPM industryโ€™s enduring solidarity with Cebuano families in times of crisis and its shared vision of helping the province rise stronger together.

๐€๐“๐“๐„๐๐“๐ˆ๐Ž๐:  ๐‚๐ˆ๐.๐Ž ๐€๐œ๐š๐๐ž๐ฆ๐ž ๐Œ๐ž๐ฆ๐›๐ž๐ซ๐ฌWe are inviting you to an ๐„๐ฑ๐œ๐ฅ๐ฎ๐ฌ๐ข๐ฏ๐ž ๐€๐œ๐š๐๐ž๐ฆ๐ž ๐๐ซ๐ข๐ž๐Ÿ๐ข๐ง๐  with agenda on advancing graduate ...
30/10/2025

๐€๐“๐“๐„๐๐“๐ˆ๐Ž๐: ๐‚๐ˆ๐.๐Ž ๐€๐œ๐š๐๐ž๐ฆ๐ž ๐Œ๐ž๐ฆ๐›๐ž๐ซ๐ฌ

We are inviting you to an ๐„๐ฑ๐œ๐ฅ๐ฎ๐ฌ๐ข๐ฏ๐ž ๐€๐œ๐š๐๐ž๐ฆ๐ž ๐๐ซ๐ข๐ž๐Ÿ๐ข๐ง๐  with agenda on advancing graduate employability and global competitiveness by strengthening Cebu City as a hub for future-ready talents.

At the heart of every thriving economy are Higher Education Institutions that nurture not only scholars but also industry-aligned, work-ready professionals. This onsite session will highlight SeeMeSOLโ€™s free-of-cost digital solutions that enable schools to become smart universities - championing employability, alumni engagement, and nationwide talent growth.

๐—˜๐—ฉ๐—˜๐—ก๐—ง ๐——๐—˜๐—ง๐—”๐—œ๐—Ÿ๐—ฆ
Title: Cebu Talent Rising: Accelerating the Academe and Industry Linkages
Date & Time: Tuesday, November 4, 2025, 10:30AM
Venue: Boardroom, CIB.O Office, Jose Maria del Mar Street, IT Park, Apas, Cebu City

๐—ฅ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฒ๐—ฟ ๐—ก๐—ผ๐˜„๐Ÿ‘‰๐Ÿ‘‰: bit.ly/seemesol-register2025

***๐—ฅ๐—ฒ๐—ณ๐—ฟ๐—ฒ๐˜€๐—ต๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—Ÿ๐˜‚๐—ป๐—ฐ๐—ต ๐˜„๐—ถ๐—น๐—น ๐—ฏ๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐—ฑ๐—ฒ๐—ฑ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜ ๐Ÿญ๐Ÿฑ ๐—ฐ๐—ผ๐—ป๐—ณ๐—ถ๐—ฟ๐—บ๐—ฒ๐—ฑ ๐—ฟ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฟ๐—ฎ๐—ป๐˜๐˜€.

๐—”๐—š๐—˜๐—ก๐——๐—”
Innovate Graduate Success through Collaboration โ€“ strengthen career development initiatives using digital tools that build globally competitive graduates.
Accelerate Graduate Tracer Studies โ€“ integrate outcome data to enhance school reputation and alumni engagement.
Cultivate Leadership Exchange โ€“ align institutional programs with the evolving needs of industry and the Cebu labor market.

Together, let us strengthen Cebu Cityโ€™s academeโ€“industry collaboration, accelerate employability, and amplify the cityโ€™s role as a driving force in the Regionโ€™s digital transformation and economic growth. We look forward to your participation and strategic collaboration insights.

๐Ÿ“ฐ๐ˆ๐ ๐๐ˆ๐‚๐“๐”๐‘๐„๐’ |  ๐‡๐จ๐ฐ ๐Œ๐ฎ๐œ๐ก ๐ƒ๐จ ๐˜๐จ๐ฎ ๐Š๐ง๐จ๐ฐ ๐€๐›๐จ๐ฎ๐ญ ๐…๐ซ๐š๐ฎ๐ ๐š๐ง๐ ๐‚๐ฒ๐›๐ž๐ซ ๐’๐œ๐š๐ฆ๐ฌ?Cebu City, Philippines โ€“ 24 October โ€” The Cebu IT-BPM O...
28/10/2025

๐Ÿ“ฐ๐ˆ๐ ๐๐ˆ๐‚๐“๐”๐‘๐„๐’ | ๐‡๐จ๐ฐ ๐Œ๐ฎ๐œ๐ก ๐ƒ๐จ ๐˜๐จ๐ฎ ๐Š๐ง๐จ๐ฐ ๐€๐›๐จ๐ฎ๐ญ ๐…๐ซ๐š๐ฎ๐ ๐š๐ง๐ ๐‚๐ฒ๐›๐ž๐ซ ๐’๐œ๐š๐ฆ๐ฌ?

Cebu City, Philippines โ€“ 24 October โ€” The Cebu IT-BPM Organization (CIB.O) recently held an awareness seminar for its member companies entitled โ€œ๐—™๐—ฟ๐—ฎ๐˜‚๐—ฑ ๐—ฎ๐—ป๐—ฑ ๐—–๐˜†๐—ฏ๐—ฒ๐—ฟ ๐—ฆ๐—ฐ๐—ฎ๐—บ๐˜€: ๐—ฃ๐—ฟ๐—ผ๐˜๐—ฒ๐—ฐ๐˜๐—ถ๐—ป๐—ด ๐—–๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐—ถ๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—˜๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ๐˜€ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐——๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—”๐—ด๐—ฒ.โ€ The activity aimed to strengthen the industryโ€™s resilience against the rising threats of online fraud, phishing, identity theft, and other cyber-related crimes that continue to affect both businesses and individual employees.

With the IT-BPM sector being one of the most technology-reliant industries, CIB.O underscored the importance of empowering organizations with knowledge and tools to safeguard their data, systems, and workforce. The seminar provided participants with real-world insights on how cybercriminals exploit digital vulnerabilities, and practical strategies to prevent and respond to such incidents.

โ€œCyber threats evolve as fast as technology advances,โ€ said ๐—–๐—œ๐—•.๐—ข ๐—ฃ๐—ฟ๐—ฒ๐˜€๐—ถ๐—ฑ๐—ฒ๐—ป๐˜ ๐—”๐˜€๐—ฒ๐—ฒ๐—บ ๐—ฅ๐—ผ๐˜†. โ€œThrough this seminar, we are equipping our member companies and their employees with the awareness and preparedness they need to recognize and respond to these risks before they cause damage. This is part of our continuing effort to foster a secure and trusted business environment in Cebuโ€™s IT-BPM ecosystem.โ€

The session featured ๐—ฃ๐—Ÿ๐—ง ๐—๐—ผ๐˜€๐—ต๐˜‚๐—ฎ ๐—–๐—ฟ๐˜‚๐˜‡, ๐—–๐—ต๐—ถ๐—ฒ๐—ณ ๐—ผ๐—ณ ๐—ฃ๐—ก๐—ฃ ๐—ฅ๐—ฒ๐—ด๐—ถ๐—ผ๐—ป ๐Ÿณ ๐—”๐—ป๐˜๐—ถ-๐—–๐˜†๐—ฏ๐—ฒ๐—ฟ๐—–๐—ฟ๐—ถ๐—บ๐—ฒ ๐—š๐—ฟ๐—ผ๐˜‚๐—ฝ, who discussed topics such as corporate fraud prevention, email and phishing scam detection, safe online practices, and internal control measures. Case studies and live demonstrations of common fraud techniques gave attendees a clear understanding of how scams workโ€”and how to stay vigilant.

Participants appreciated the initiative as timely and relevant, especially with the increase in remote work setups and online financial transactions. Many companies also expressed plans to cascade the learnings to their respective teams to promote a culture of cyber-awareness and accountability.

By spearheading capacity-building activities like this, CIB.O continues to reinforce its commitment to advancing Cebuโ€™s IT-BPM industry as a center of excellenceโ€”not just in business performance, but also in cybersecurity awareness and ethical business conduct.
The Cebu IT-BPM Organization (CIB.O) works closely with government, academe, and private sector partners to promote industry growth, talent development, and sustainable innovation across the region.

Thanks to KMC Solutions for the usual support!

๐‚๐จ๐ง๐ ๐ซ๐š๐ญ๐ฎ๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ! ๐Ÿ‘โ€ผ๏ธ Lexmark Research and Development Corporation
28/10/2025

๐‚๐จ๐ง๐ ๐ซ๐š๐ญ๐ฎ๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ! ๐Ÿ‘โ€ผ๏ธ
Lexmark Research and Development Corporation

Lexmark Cebu Recognized Among the Philippines' Best Employers for 2026

We are proud to share that Lexmark Cebu has earned a prestigious spot on the INQUIRER.net and Statista list, ranking 16th nationwide and 4th in the IT industry.

This achievement is a reflection of the passion, resilience, and dedication that our legacy Lexmark team members demonstrate every day. Our workplace is built on a culture where every individual is empowered to grow, excel, and make a meaningful impact, not only for themselves but for the entire Lexmark community.

As an active member of the I.T. & Business Process Association of the Philippines ๐š๐ง๐ ๐ญ๐ก๐ž ๐‚๐ž๐›๐ฎ ๐ˆ๐“/๐๐๐Œ ๐Ž๐ซ๐ ๐š๐ง๐ข๐ณ๐š๐ญ๐ข๐จ๐ง (CIB.O), we are committed to driving innovation and raising industry standards in partnership with fellow leaders and advocates in our field. This recognition highlights not just our accomplishments but also our ongoing role in building a thriving, inclusive, and forward-thinking professional community.

Ready to be part of an award-winning team? Discover career opportunities at https://bit.ly/careers-lexmark-PH and join us as we continue inspiring excellence together.

NOTE: The Philippines' Best Employers 2026 ranking is based on an independent employee survey conducted by the Philippine Daily Inquirer and Statista. Read more: https://bit.ly/PHsBestEmployers2026

Address

CIB. O Centre, JM Del Mar Avenue, Cebu IT Park
Cebu City
6000

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+639171661977

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