VISAYA

VISAYA Creating Meaningful Journeys Visaya KPO was formed to cater to the needs of companies to remain competitive in their respective marketplace.

Here at Visaya KPO, we value our longโ€term partnerships with our clients by our commitment to quality and reliability. We provide the knowledge and expertise that is flexible to fulfill each customerโ€™s unique needs.

Our very own Reginald Ivan Tayko from VISAYA Dumaguete has been crowned the first-ever Hymns of HIMS Champion during HIM...
24/10/2025

Our very own Reginald Ivan Tayko from VISAYA Dumaguete has been crowned the first-ever Hymns of HIMS Champion during HIMSCON 2025, held at Shangri-La The Fort, Bonifacio Global City.

With an outstanding 98.5% average score, Reginald outclassed 12 other finalists from HIMAP-member companies across the Philippines โ€” a true testament to his passion and talent.

The event, organized by the Healthcare Information Management Association of the Philippines (HIMAP), caps the two-day HIMSCON 2025, the biggest gathering of HIMS professionals in the country.

๐Ÿ‘ Congratulations, Reginald, for showing that excellence at VISAYA goes beyond work.

๐Ÿ”— Read more about his winning journey here โฌ‡๏ธ

Reginald Ivan Tayco of VISAYA is awarded with his cash prize by the HIMAP Board of Trustees. (from L-R) JL Botor, Beng Coronel, Reginald Ivan Tayco, Marianne

From Dumaguete to the national stage! VISAYA DGT's Reginald Ivan Tayko emerged as the first-ever Hymns of HIMS Champion ...
22/10/2025

From Dumaguete to the national stage!

VISAYA DGT's Reginald Ivan Tayko emerged as the first-ever Hymns of HIMS Champion at HIMSCON 2025, earning an impressive 98.5% average score for his standout performance at Shangri-La The Fort, BGC.

Join us in celebrating this remarkable milestone for VISAYA and the entire HIMS community! ๐ŸŽถ

The VISAYA team is well represented at HIMSCON 2025 โ€“ Day 1!This yearโ€™s theme, โ€œSustaining Growth Beyond Disruptions,โ€ s...
20/10/2025

The VISAYA team is well represented at HIMSCON 2025 โ€“ Day 1!

This yearโ€™s theme, โ€œSustaining Growth Beyond Disruptions,โ€ sets the tone for meaningful conversations on innovation and resilience in healthcare.

Weโ€™re proud to stand among industry leaders driving sustainable solutions and transformative change across the healthcare landscape.

At the HIMAP Q3 GMM, VISAYA CEO, HIMAP Trustee, and Chair of the Marketing & Branding Council Julian Valenzuela presente...
22/09/2025

At the HIMAP Q3 GMM, VISAYA CEO, HIMAP Trustee, and Chair of the Marketing & Branding Council Julian Valenzuela presented the Outbound Mission on International Conferences.

He emphasized how global conferences empower HIMAP members to expand presence, forge partnerships, and bring back insights that drive the industry forward.

VISAYA remains committed to this vision of creating impact both locally and globally.

VISAYA CEO and HIMAP Board Trustee, Julian  Valenzuela, joined the DICT-led career fair at SM City Laoag to share insigh...
09/09/2025

VISAYA CEO and HIMAP Board Trustee, Julian Valenzuela, joined the DICT-led career fair at SM City Laoag to share insights on the future of healthcare information management.

Alongside fellow HIMAP Board Trustee Marianne Castillo, who delivered a session on HIMS career pathways, JLV spoke on industry perspectives that will guide students and job seekers as they explore careers in the IT-BPM sector.

With HIMAPโ€™s advocacy and the support of Mayor James Bryan Alcid and Vice Mayor Carlos Fariรฑas, VISAYA continues to champion HIMS careers and expand access to meaningful work in the regions.

Today, we honor the dedication and hard work that drive progress forward. Happy Labor Day from VISAYA! ๐Ÿ‡บ๐Ÿ‡ธโœจ
31/08/2025

Today, we honor the dedication and hard work that drive progress forward. Happy Labor Day from VISAYA! ๐Ÿ‡บ๐Ÿ‡ธโœจ

Representing VISAYA, our CEO Julian Valenzuela joined fellow CCAP Board Directors Haidee Enriquez and Steve Emerson, alo...
29/08/2025

Representing VISAYA, our CEO Julian Valenzuela joined fellow CCAP Board Directors Haidee Enriquez and Steve Emerson, along with United Nations Development Programmeโ€™s Mohamed Shahudh and Dr. Selva Ramachandran, at the CEO Forum and Socials held on August 28, 2025 at the Manila House Private Club.

The event spotlighted the 2025 Human Development Report and its relevance to the Philippine CC-BPM sector, focusing on workforce development, economic opportunities, and sustainable growth.

Through his role as a CCAP Board Director, JLV reinforces VISAYAโ€™s commitment to advancing innovation, nurturing Filipino talent, and contributing to the industryโ€™s global competitiveness.

VISAYA joined industry leaders at the CCAP Q3 General Membership Meeting held at the Grand Hyatt Manila. The event featu...
07/08/2025

VISAYA joined industry leaders at the CCAP Q3 General Membership Meeting held at the Grand Hyatt Manila. The event featured a panel discussion moderated by VISAYA CEO and CCAP Board of Director Julian Valenzuela that explored timely economic trends and strategic outlooks for the Philippine BPO and KPO sectors. Members of the panel were Atty. Roel Refran, Executive Vice President and COO, The Philippine Stock Exchange, Inc. (PSE); Raymond Remoquillo, Country Lead, REL and Enterprise Business; Claro, Jr. Cordero , Director for Research, Consultancy and Advisory Services, Cushman & Wakefield; and Michael Ricafort, Chief Economist, Rizal Commercial Banking Corporation.

Thank you to the Contact Center Association of the Philippines - CCAP for bringing together voices that continue to shape the customer experience industry in the Philippines.

VISAYAโ€™s Marketing Team members, Jamellah Pingoy and David Comeros, joined the Contact Center Association of the Philipp...
17/07/2025

VISAYAโ€™s Marketing Team members, Jamellah Pingoy and David Comeros, joined the Contact Center Association of the Philippines - CCAP Marketing Forum where key speaker Dominic Ligot shared insights on AI-driven content creation and achieving marketing ROI.

The session emphasized how thoughtful use of technology can drive better results and stronger creative strategies.

Education is only powerful when it leads somewhere.Our CEO and HIMAP board trustee, Julian Valenzuela, joined HIMAP and ...
10/07/2025

Education is only powerful when it leads somewhere.

Our CEO and HIMAP board trustee, Julian Valenzuela, joined HIMAP and DepEd ECAIR in designing stronger links between senior high school and healthcare BPM careers.

Because future-ready means future-secure.

๐—›๐—œ๐— ๐—”๐—ฃ, ๐——๐—ฒ๐—ฝ๐—˜๐—ฑ ๐——๐—ถ๐˜€๐—ฐ๐˜‚๐˜€๐˜€ ๐—ฆ๐˜๐—ฟ๐—ผ๐—ป๐—ด๐—ฒ๐—ฟ ๐—ฆ๐—›๐—ฆ ๐—”๐—น๐—ถ๐—ด๐—ป๐—บ๐—ฒ๐—ป๐˜ ๐˜„๐—ถ๐˜๐—ต ๐—›๐—œ๐— ๐—ฆ ๐—–๐—ฎ๐—ฟ๐—ฒ๐—ฒ๐—ฟ๐˜€

On July 8, 2025, HIMAP met with Dr. Rafaelita Aldaba, Senior Advisor to the Department of Education ECAIR and the Philippine Qualifications Framework Council Secretariat, to discuss possible collaborations aimed at improving senior high school (SHS) alignment with the healthcare IT-BPM sector.

The discussion explored how DepEd and HIMAP could co-design an internship program that reflects actual industry needs, providing SHS students with more meaningful exposure to healthcare information management services (HIMS). Revisiting the existing ICT Tech-Voc strand to integrate HIMS concepts, or potentially developing a dedicated HIMS track, was also proposed.

Both sides recognized the urgency of bridging education and employment, particularly in future-ready sectors like healthcare outsourcing. Capacity-building for educators and curriculum reform were identified as key levers to prepare students for real career pathways in the digital health economy.

๐ŸŽ† Happy 4th of July from all of us at VISAYA! ๐Ÿ‡บ๐Ÿ‡ธWishing you a day filled with freedom, joy, and meaningful moments. Here...
03/07/2025

๐ŸŽ† Happy 4th of July from all of us at VISAYA! ๐Ÿ‡บ๐Ÿ‡ธ

Wishing you a day filled with freedom, joy, and meaningful moments. Hereโ€™s to honoring independence and the spirit that unites us all. โœจ

Our CEO, Julian Valenzuela, joined industry leaders during the HIMAP Q2 GMM to speak on workforce development in healthc...
30/06/2025

Our CEO, Julian Valenzuela, joined industry leaders during the HIMAP Q2 GMM to speak on workforce development in healthcare outsourcing.

As part of the panel on โ€œEducation Reforms and Micro Credentialing to Meet the Growing HIMS Industry Requirements,โ€ he emphasized the need for sustainable education models that align with real industry demands.

Other panelists included Richard Abendan, PhD of the American Chamber of Commerce in the Philippines and Marianne Castillo from Accenture, with Salin Kataria, MD from Carelon Global Solutions Philippines moderating the session. The dialogue focused on closing talent gaps in the HIMS sector through concrete, scalable solutions.

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Hanston Square Building, 12th Floor, 17 San Miguel Avenue, Ortigas Center
Pasig
1227

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WELCOME TO VISAYA

At Visaya Knowledge Process Outsourcing Corporation we customize solutions in the fields of Medical Billing, Medical Coding, Customer Service, Data Entry and Back Office Support.

HEALTHCARE INFORMATION MANAGEMENT

We help you gain comparative edge by harnessing the power of information in data and business processes.

CONTACT CENTER SERVICE DELIVERY