VISAYA

VISAYA Creating Meaningful Journeys Visaya KPO was formed to cater to the needs of companies to remain competitive in their respective marketplace.

Here at Visaya KPO, we value our long‐term partnerships with our clients by our commitment to quality and reliability. We provide the knowledge and expertise that is flexible to fulfill each customer’s unique needs.

Congratulations to Eunice Torres from TQA, VISAYA DGT’s Orange Awardee for 2025! The Orange Award is the highest honor a...
08/12/2025

Congratulations to Eunice Torres from TQA, VISAYA DGT’s Orange Awardee for 2025! The Orange Award is the highest honor at VISAYA, awarded only to those who go above and beyond with remarkable commitment and integrity given annually per site. Eunice is the second of three awardees this year.

Eunice received her trophy and cash incentive at Brooke’s Place during our Y2K Luxe Annual Party over the weekend.

We celebrate you, Eunice — your dedication inspires all of us.

National Exporters’ Week 2025 brought forward important conversations on amplifying the Philippines’ visibility in the i...
04/12/2025

National Exporters’ Week 2025 brought forward important conversations on amplifying the Philippines’ visibility in the international market.

Our CEO, Mr. Julian Valenzuela, joined the panel on “Increasing the Philippines’ Mindshare in the Global Market - Philippines on the Global Stage: Amplifying our Mindshare” together with Asst. Sec. Renita Rodriguez, Office of the International Economic Relations, DFA; Atty. Ginalyn Sacmar-Badiola, Asst. Director, Intellectual Property Office of the Philippines; moderated by Executive Director Maria Rita Matute, Design Center of the Philippines.

Joining them in the photo were Asst. Director Maria Katrina Rivera, Director Bianca Sykimte, and Ms. Tess Loring of the DTI Export Marketing Bureau (DTI-EMB); and VISAYA Chairman and CTO, Butch Valenzuela.

VISAYA is proud to be part of the Philippine government initiatives that support the growth of Philippine exporters and help shape a stronger, more globally recognized national identity.

Congratulations to Joseph Hernandez, VISAYA ORT’s 2025 Orange Award recipient. The Orange Award is VISAYA’s highest hono...
02/12/2025

Congratulations to Joseph Hernandez, VISAYA ORT’s 2025 Orange Award recipient. The Orange Award is VISAYA’s highest honor, reserved for individuals who consistently deliver above-and-beyond performance given per site each year.

Joseph also received a cash incentive during the awarding at The Clubhouse at The Palace BGC during VISAYA's Y2K Luxe Annual Party.

Congratulations, Joseph. Your dedication inspires all of us.

25/11/2025

From the HIMSCON 2025 Press Conference: Julian Valenzuela underscored that HIMS contributed $4.2B in direct revenue last year.

At VISAYA, we’re proud to be part of the workforce driving that impact forward.

19/11/2025

Here’s a look back on HIMSCON 2025 Press Conference, where VISAYA CEO and HIMSCON 2025 Co-Chair, Julian Valenzuela shared a powerful insight on where the HIMS industry is heading.

HIMAP

VISAYA extends its support to communities impacted by the recent natural disasters across the Philippines.
07/11/2025

VISAYA extends its support to communities impacted by the recent natural disasters across the Philippines.

Happening today: CCAP conducts Member Forum: “Navigating Tomorrow’s Challenges Together,” held at work.able GBF Center 1...
05/11/2025

Happening today: CCAP conducts Member Forum: “Navigating Tomorrow’s Challenges Together,” held at work.able GBF Center 1, Bridgetowne Business Park.

The forum gathered industry leaders to discuss key issues shaping the CX sector — including compliance, data security, PEZA regulations, and disaster resilience. Representing VISAYA were Julian Valenzuela, CEO and Carmelo Rondain Alcala, FICD, GCB.D, Director for MIS, CRM, and ASC.

VISAYA continues to champion collaboration and innovation to strengthen the Philippines’ position as a global leader in customer experience and digital transformation.

04/11/2025

Every career begins with Day One. From numbers to purpose, Ricci’s story reminds us how growth truly happens.

Watch Ricci’s CCAP feature and experience the story of transformation.

31/10/2025

The Philippine HIMS industry is setting a new global standard.

Julian Valenzuela, HIMSCON 2025 Co-Chair and VISAYA CEO, reminds us that our industry stands “much higher in the value scale.” Beyond call centers, we are now driving the future of digital healthcare and clinical support worldwide. 🇵🇭



HIMAP

During HIMSCON 2025, Julian Valenzuela, event Co-Chair, HIMAP  Board Trustee, and VISAYA CEO, emphasized the prospects a...
30/10/2025

During HIMSCON 2025, Julian Valenzuela, event Co-Chair, HIMAP Board Trustee, and VISAYA CEO, emphasized the prospects amidst uncertainties for Philippine HIMS companies by combining advanced and emerging technologies with the sincerity of Filipino care.

Our strength has always been people—skilled, compassionate, and committed to excellence.

Read the full article to learn how VISAYA and other industry leaders are shaping the future of healthcare information management services in the Philippines and beyond.

Julian Kyle Valenzuela, HIMAP Board Trustee and Co-Chair of HIMSCON 2025 opens up Day 2 of the conference which also serves as the flagship event of the

Our very own Reginald Ivan Tayko from VISAYA Dumaguete has been crowned the first-ever Hymns of HIMS Champion during HIM...
24/10/2025

Our very own Reginald Ivan Tayko from VISAYA Dumaguete has been crowned the first-ever Hymns of HIMS Champion during HIMSCON 2025, held at Shangri-La The Fort, Bonifacio Global City.

With an outstanding 98.5% average score, Reginald outclassed 12 other finalists from HIMAP-member companies across the Philippines — a true testament to his passion and talent.

The event, organized by the Healthcare Information Management Association of the Philippines (HIMAP), caps the two-day HIMSCON 2025, the biggest gathering of HIMS professionals in the country.

👏 Congratulations, Reginald, for showing that excellence at VISAYA goes beyond work.

🔗 Read more about his winning journey here ⬇️

Reginald Ivan Tayco of VISAYA is awarded with his cash prize by the HIMAP Board of Trustees. (from L-R) JL Botor, Beng Coronel, Reginald Ivan Tayco, Marianne

From Dumaguete to the national stage! VISAYA DGT's Reginald Ivan Tayko emerged as the first-ever Hymns of HIMS Champion ...
22/10/2025

From Dumaguete to the national stage!

VISAYA DGT's Reginald Ivan Tayko emerged as the first-ever Hymns of HIMS Champion at HIMSCON 2025, earning an impressive 98.5% average score for his standout performance at Shangri-La The Fort, BGC.

Join us in celebrating this remarkable milestone for VISAYA and the entire HIMS community! 🎶

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Hanston Square Building, 12th Floor, 17 San Miguel Avenue, Ortigas Center
Pasig
1227

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WELCOME TO VISAYA

At Visaya Knowledge Process Outsourcing Corporation we customize solutions in the fields of Medical Billing, Medical Coding, Customer Service, Data Entry and Back Office Support.

HEALTHCARE INFORMATION MANAGEMENT

We help you gain comparative edge by harnessing the power of information in data and business processes.

CONTACT CENTER SERVICE DELIVERY