02/09/2025
Advisory: No Fees for Filing Claims
As of 22 August 2025
It has come to our attention that there are certain persons offering their services for a fee to file your benefits claims with Caritas Health Shield.
PLEASE BE INFORMED THAT CARITAS HEALTH SHIELD:
• DOES NOT CHARGE fees for the filing and processing of claims;
• DID NOT AUTHORIZE any person to collect fees on its behalf for the filing or processing of claims; and
• FILING OF CLAIM(S) with Caritas Health Shield is FREE OF CHARGE.
MOST IMPORTANTLY, please refrain from divulging any personal information to persons claiming to be Caritas Health Shield representatives.
If you encounter such unscrupulous persons, please report the matter immediately to the Customer Relations Department ASAP.
