30/11/2013
WORKSHOP ON “SELLING AND CUSTOMER HANDLING SKILLS”
TARGET AUDIENCE
FOR GRADUATES OF ALL FIELDS
“A BLEND OF OBSERVATIONS AND SUCCESSFUL EXPERIENCES”
TRAINERS
DR. NAJAM JAMIL, R.Ph. MR. AZAM KAZMI
Heading chains of Health Services & Heading Corporate Sales
Pharm-D(KU), B-Com(KU), BCS(CU,NY)
DATE: DEC 08, 2013, Sunday TIME: 10:00 AM TO 2:00 PM
Last date of Registration: Thursday, Dec 05, 2013
VENUE: DR. ESSA LABORATORY AND DIAGNOSTIC CENTRE, DR. ESSA PHARMACY
A-1/3 & 4, MAIN ABULHASAN ISPHAHANI ROAD, GULSHAN-E-IQBAL, BLOCK – 4, KARACHI, PAKISTAN
FOR REGISTRATION: 0333 2302574 E-MAIL: kznk2@yahoo.com
REG. FEE: RS.1000/=
COURSE OUTLINE:
TRAINING SESSION “1” BY: Mr. Azam Kazmi
1- Sales cycle
2- How to find potential customers?
3- Grabbing customer’s attention
4- Converting services into tangibles
5- Difference between service and product sale
6- Significance of supportive material in sales
7- Handling internal issues of your organization
8- Difference between institutional /cooperate and individual sales
9- Converting wants into needs
10- Closure of sale deals
11- Who makes it possible?
12- How important are after sales services?
13- How to innovate ideas?
TRAINING SESSION “2” BY: DR. NAJAM JAMIL, R.Ph.
1- Classification of customers
2- Managing customers
3- Difference between sales focused and customer focused approach
4- How to identify actual customer needs
5- Reading customers
6- How to win customer’s perception
7- Converting your customer into your sales force
8- Creating personalized relationships
9- Your enemies are your best friends
10- Good is the enemy of best
11- How to innovate ideas?
12- Approaching customers for new product launch
13- Gist
AGENDA
REGISTRATION N TEA: 09:30 - 09:45 AM
OPENING REMARKS: 09:45 – 09:55 AM
TRAINING SESSION 1: 09:55 - 11:55 AM
BREAK: 05 MINUTES
TRAINING SESSION 2: 12:00 - 02:00 PM
CERTIFICATE DISTRIBUTION AND LUNCH: 02:00PM
CONTACT US:
DR. ESSA PHARMACY
A-1/3 & 4, MAIN ABUL HASAN ISPHAHANI ROAD, GULSHAN-E-IQBAL, BLOCK – 4, KARACHI, PAKISTAN
