VA Caribbean Healthcare System

VA Caribbean Healthcare System The VA Caribbean Healthcare System provides for the health care needs of Veterans in the Caribbean islands. Virgin Islands. Croix
St.
(482)

Find more details of our services at our Web site http://www.caribbean.va.gov/. About this Facility

The VA Caribbean Healthcare System provides services to a population of 150,000 Veterans in Puerto Rico and the U.S. In FY 2008, the VA Caribbean Healthcare System registered 66,955 unique patients with 11,428 inpatient treated and provided 927,072 outpatient visits at all clinic areas in Puerto Ri

co and the U.S. Community-Based Outpatient Clinics
In addition to our main facility in San Juan, we offer services in two *multispecialty clinics and four community-based outpatient clinics (CBOC). These clinics are located in:


Arecibo
Mayagüez
Guayama
Ponce*
St. Thomas
Utuado
St.John
Comerio
Vieques

Help Us Create a Fentanyl Free America!The Drug Enforcement Administration (DEA) has launched the “Fentanyl Free America...
15/04/2026

Help Us Create a Fentanyl Free America!

The Drug Enforcement Administration (DEA) has launched the “Fentanyl Free America” campaign to combat the rising threat of fentanyl in our communities. This powerful initiative aims to educate the public on the dangers of fentanyl and provide resources for prevention and support.

Join us in spreading the word and making a difference! Learn more about the campaign and how you can help at https://www.dea.gov/fentanylfree .

April is for new beginnings. Why not start fresh with VA Whole Health? Spring into action and fill out your Personal Hea...
14/04/2026

April is for new beginnings. Why not start fresh with VA Whole Health? Spring into action and fill out your Personal Health Inventory to get started on your journey toward a happier, healthier you: https://www.va.gov/WHOLEHEALTH/phi.asp. In the comments, share your spring goals!

13/04/2026
13/04/2026
Did you know? More women Veterans are choosing VA health care today than ever before!Join us for the Women Veterans Virt...
13/04/2026

Did you know? More women Veterans are choosing VA health care today than ever before!

Join us for the Women Veterans Virtual Learning Lounge on Tuesday, April 28, from 6:30 to 7:30 p.m. to discover why. Learn about VA’s women-specific services and programs, hear real stories from fellow Veterans, and find out how to enroll for care.

Don’t wait — space is limited!
🔗 Register here: https://tinyurl.com/49yerv74

Join Us for Our Family and Caregivers Resource Fair! 🌟The Caregiver Support Program is proud to host the Family and Care...
13/04/2026

Join Us for Our Family and Caregivers Resource Fair! 🌟

The Caregiver Support Program is proud to host the Family and Caregivers Resource Fair at the San Juan VA Medical Center Primary Care Terrace—an accessible space where Veterans and caregivers can discover valuable VA resources and community agency information.

This event brings together essential information and services to support our Veterans and their families. We are grateful for the vital role that family caregivers play and are committed to equipping them with the latest resources available.

📅 Wednesday, April 22 | 11:00 a.m. – 1:00 p.m.

Thank you for your invaluable support!


Leaders Unite at VA Caribbean to Advance Care for Our VeteransThe VA Caribbean Healthcare System (VACHS) proudly hosted ...
03/04/2026

Leaders Unite at VA Caribbean to Advance Care for Our Veterans

The VA Caribbean Healthcare System (VACHS) proudly hosted the Executive Leadership Committee (EXCOM), a high-level group composed of leaders from across the VISN 8, along with key managers from Nursing Services and the Clinical Contact Center. This committee, comparable to a hospital Board of Directors, convenes to review critical priorities, including budget oversight, enterprise-wide contracts, safety stories, and the sharing of best practices across facilities.

“As leaders, we have a responsibility to ensure that every decision we make strengthens the care we provide to our Veterans. Hosting EXCOM allows us to align, learn from one another, and continue building a system that delivers the highest standard of care for our Veterans” said VACHS Executive Director Antonio Sánchez.

Under the leadership of Executive Director Sánchez, VACHS welcomed the opportunity to showcase its operations and teams. During their visit, EXCOM members engaged directly with staff from key programs such as Whole Health, Women’s Clinic, Spinal Cord Injury, and Urology, gaining valuable insight into the high-quality, Veteran-centered care delivered every day.

Hosting EXCOM reflects VACHS’ ongoing commitment to collaboration, transparency, and continuous improvement in service to our Veterans and the broader community.

Attention Women Veterans!You’re invited to an exclusive Women Veterans Virtual Learning Lounge hosted by the VA Sunshine...
03/04/2026

Attention Women Veterans!

You’re invited to an exclusive Women Veterans Virtual Learning Lounge hosted by the VA Sunshine Healthcare Network (VISN 8)!

Tuesday, April 28 | 6:30–7:30 p.m.

Discover women-specific VA healthcare services, from menopause management to mental health support. Hear real stories from fellow Veterans and learn how easy it is to enroll for care.
Don’t miss this chance to connect, learn, and empower your wellness journey. Space is limited, so register today!

🔗 https://tinyurl.com/49yerv74

VHA Under Secretary Engages with VA Caribbean Teams, Reinforcing National Focus on Veteran Centered CareThis week, Anton...
02/04/2026

VHA Under Secretary Engages with VA Caribbean Teams, Reinforcing National Focus on Veteran Centered Care

This week, Antonio Sánchez, Executive Director of the VA Caribbean Healthcare System (VACHS), welcomed John J. Bartrum, Under Secretary for Health for the Veterans Health Administration (VHA), who met with staff, clinicians, and volunteers to gain firsthand insight into the exceptional care provided to Veterans across the region.

During his visit, Mr. Bartrum toured key clinical and operational areas, including the Women’s Clinic, Spinal Cord Injury Service, the Emergency Department, Supply Processing and Distribution, and Nutrition and Food Service. His conversations with frontline teams showcased the dedication, expertise, and passion driving our mission every day.

“The Under Secretary’s engagement underscores a nationwide commitment to delivering high quality, Veteran centered care—an effort he leads at the national level in alignment with VA Secretary Doug Collins’ vision. His presence reaffirmed the importance of collaboration, innovation, and readiness as we continue to honor and serve those who served our nation,” Executive Director Sánchez said.

The visit served as a powerful reminder of the leadership that guides the VA at every level—from the national direction provided by Under Secretary Bartrum to the steadfast local stewardship of Executive Director Sánchez. Together, their commitment to excellence continues to shape a culture of readiness, compassion, and Veteran centered care across VACHS and throughout the nation.

Dirección

10 Casia Street
San Juan
00921

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Our New Mission, Vision, High Reliability Organizational Pillars and Goals | 2019 – 2024

The VA Caribbean Healthcare System’s Strategic Plan is a transformational process and roadmap to guide our efforts towards becoming a High-Reliability Organization (HRO) and incorporating HRO tenants into our culture and service delivery: Leadership Commitment, Safety Culture and Continuous Process Improvement. Our strategic plan will guide us in creating lasting change in how we ultimately serve our Veterans, their families, caregivers, survivors, and our communities. Our driving forces are the Four Statutory Missions of the VA: Healthcare, Education, Research, and Emergency Management.

In addition, we will embrace and incorporate VA Secretary Wilke’s four priorities into our strategic planning process: Customer Service, MISSION Act, the New Electronic Health Record (EHR), and VA Business Systems Transformation. An integral component to our success, past-present-future will be our employee’s engagement. To quote VA Secretary Wilke, “Transformation will be evidenced by an empowered VA workforce ably serving Veterans in the field with world-class customer service and improved Veteran outcomes.” In the coming days, we will also be highlighting the great work of our employees, how leadership is responding to the 2019 All Employee Survey (AES), and how we as a health system translate feedback of our employees into actions and results.

I am looking forward to the future of our VA Caribbean Healthcare System, with the ultimate goals to be the healthcare destination of choice for our Veterans, provide world class customer service and to be the “Best Place to Work” for our employees.

Sincerely,