Consilium Software Inc.

Consilium Software Inc. Consilium Software has helped over 1,000 companies in more than 110 countries connect their employee

Cisco sales and Cisco partners have leveraged Consilium S+ partner solutions since 2008 to expand the conversation to win strategic collaboration and contact centre deals. Consilium is a Cisco SolutionsPlus (S+) partner since April 2017. S+ is Cisco’s OEM-lite program for a few technology partners handpicked by Cisco for strategic sales growth. Consilium UniCampaign (Outbound List and Campaign Management), UniAgent, UniDashboard and UniCloud products complement the Cisco UC, CCX and CCE solutions. UniCampaign, UniAgent and UniDashboard products are also compatible with Cisco HCS-CC, the underlying platform for which is UCCE. Our professional services have become known for quality, consistency and a global footprint. Consilium solutions are now used by more than 500 customers in 70 countries.

• Cisco SolutionsPlus Partner for CC
• Cisco Authorized Technology Provider (ATP) for UCCE-CVP Enterprise Contact Center Solutions
• Cisco Advanced Collaboration Architecture Partner for UCCX and UC
• Cisco Developer Network (CDN) Partner
• Cisco Preferred Solution Partner
• Products Certified as Cisco Compatible
• Consilium Innovation Technology Labs (CITL): Product Development Center
• Calabrio and eGain APAC Partner
• Salesforce AppExchange Partner and ISV Partner

Next-Gen Call Routing for Modern Contact CentersIn today’s fast-paced healthcare environment, every interaction matters....
20/01/2026

Next-Gen Call Routing for Modern Contact Centers

In today’s fast-paced healthcare environment, every interaction matters. Delayed or misrouted calls can impact patient satisfaction and operational efficiency.

UniCampaign’s Intelligent Call Routing** ensures the right interaction reaches the right agent at the right time—based on skills, availability, language, and priority. The result: reduced wait times, improved first-call resolution, and better patient experiences.

Smarter routing enables faster service, optimized operations, and measurable outcomes for modern contact centers.
📅 Book a demo today

📧 [sales-support@consiliuminc.com]

The countdown is on! ⏳Consilium is excited to be in Amsterdam next month for , taking place February 9–13.Visit us at th...
16/01/2026

The countdown is on! ⏳
Consilium is excited to be in Amsterdam next month for
, taking place February 9–13.
Visit us at the World of Solutions
and explore how the Consilium Engagement Platform—including Outbound Campaign Management, CTI Integration, Co-Browsing, and Speech Analytics—can elevate your contact center experience.

📍 Let’s connect, collaborate, and drive innovation together!
For more details, reach out to us at sales-support@consiliuminc.com

Transform your contact center with Consilium UniQM™ – AI-powered Speech Analytics & Quality Monitoring, now on Cisco Sol...
16/01/2026

Transform your contact center with Consilium UniQM™ – AI-powered Speech Analytics & Quality Monitoring, now on Cisco SolutionsPlus and Webex App Hub!
🔹 AI Speech Analytics: Gain key insights from every interaction.
🔹 Smart Agent Coaching: Continuous performance improvement with AI-driven guidance.
🔹 Sentiment Detection: Real-time understanding of customer emotions.
🔹 Custom Monitoring: Tailor monitoring to your business goals.
Empower agents, enhance CX, and drive efficiency with Consilium UniQM™.
📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

15/01/2026

From Engagement to Revenue—Every Interaction Counts
Turn engagement into measurable results with:
✔️ Revenue-focused inbound & outbound optimization
✔️ AI-driven efficiency that learns and adapts
✔️ Scalable operations for high-volume growth
✔️ Data-powered next-best actions Smarter engagement.
Stronger outcomes.
📅 Schedule a demo today
📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

🚀 Supercharge Your Outbound Outreach with Consilium UniCampaign™In today’s competitive landscape, outbound outreach isn’...
13/01/2026

🚀 Supercharge Your Outbound Outreach with Consilium UniCampaign™

In today’s competitive landscape, outbound outreach isn’t just about connecting — it’s about driving measurable revenue growth. With Consilium UniCampaign™, you can:

✅ Maximize ROI with AI-driven automation

✅ Empower your sales agents with smarter tools

✅ Ensure compliance while scaling seamlessly

✅ Boost efficiency across every touchpoint

Our cutting-edge AI platform transforms traditional outreach into a scalable, revenue-driving engine.

💡 Ready to see the difference? Let’s talk!

📅 Schedule a demo today and explore how UniCampaign™ can elevate your business success.

📧 sales-support@consiliuminc.com

🌐 www.consiliumsoftware.com



Now on Cisco SolutionsPlus & Webex App HubConsilium UniRSM™ AI Pro helps enterprises improve contact center productivity...
13/01/2026

Now on Cisco SolutionsPlus & Webex App Hub
Consilium UniRSM™ AI Pro helps enterprises improve contact center productivity, compliance, and revenue—using real-time AI intelligence.
Real-time sentiment and compliance visibility
50% faster agent ramp-up with AI coaching
Live in-call screen visibility for immediate support
Native integration with Cisco UCCE, UCCX, WxCCE, and Webex
Outcome: higher performance, lower risk, measurable ROI.
📅 Book a demo
📧 sales-support@consiliuminc.com

Drive Smarter Decisions with Webex Contact Center & Splunk Integration by Consilium Unlock real-time visibility and smar...
09/01/2026

Drive Smarter Decisions with Webex Contact Center & Splunk Integration by Consilium Unlock real-time visibility and smarter insights with Consilium SplunkBridge – the intelligent link between Webex Contact Center (WxCC) and Splunk.

✅ Decouple Systems for Resilience – Prevent data loss with durable queuing, intelligent retries, and shield Webex Contact Center from outages.

✅ Unified Real-Time & Historical Insights – Stream live agent events and task data into Splunk for a single, continuous operational view.

✅ Data Enrichment & Faster Insights – Standardize APIs, enrich event data (agent, tasks, location), and enable instant dashboards without custom scripting.

With SplunkBridge, enterprises gain a smarter, secure, and more efficient workflow for better decision-making.

📧 sales-support@consiliuminc.com

🌐 www.consiliumsoftware.com hashtag


09/01/2026

AI is transforming healthcare communication. With UniCampaign™,
✨ Drive Smarter Outreach – Personalized, AI-powered engagement for patients and partners
✨ Ensure Compliance – Consent-driven, regulation-friendly communication
✨ Boost Efficiency – Automate reminders, follow-ups, and campaigns
✨ Improve Outcomes – Better engagement, reduced workload, and enhanced patient experience

Turn your healthcare outreach into a growth-driving, patient-focused strategy with UniCampaign™.

Transform Your Outbound Outreach with Consilium UniCampaign™ Outbound engagement today isn’t just about reaching custome...
09/01/2026

Transform Your Outbound Outreach with Consilium UniCampaign™
Outbound engagement today isn’t just about reaching customers — it’s about delivering measurable growth. With Consilium UniCampaign™, you can:
✨ Drive higher ROI through AI-powered automation
✨ Equip your sales teams with intelligent, easy-to-use tools
✨ Stay compliant while scaling outreach effortlessly
✨ Streamline every interaction for maximum impact Our next-gen AI platform turns traditional outreach into a revenue-generating powerhouse.
Curious to see how? Let’s connect!
📅 Book a demo today and discover how UniCampaign™ can accelerate your business success.
📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

Smarter Decisions Start Here 🚀Supercharge your Webex Contact Center with Splunk using Consilium SplunkBridge – the intel...
08/01/2026

Smarter Decisions Start Here 🚀

Supercharge your Webex Contact Center with Splunk using Consilium SplunkBridge – the intelligent connector for real-time visibility and insights.

✨ Why SplunkBridge?

🔹 Resilient & Reliable – Decouple systems, ensure durability, and safeguard against outages.

🔹 One Unified View – Stream both live and historical agent/task data into Splunk for continuous insights.

🔹 Enriched Data, Faster Dashboards – Standardized APIs + enriched events = instant analytics, no heavy scripting needed.

Empower your enterprise with smarter, secure, and efficient workflows that drive better decisions and elevate customer experience.

📧 sales-support@consiliuminc.com

🌐 www.consiliumsoftware.com





Next-Gen Call Routing for Modern Contact CentersIntelligent Call RoutingThe right interaction, to the right agent, at th...
08/01/2026

Next-Gen Call Routing for Modern Contact Centers

Intelligent Call Routing

The right interaction, to the right agent, at the right time.

Delayed or misrouted calls impact patient satisfaction and operational efficiency.

UniCampaign's intelligent call routing connects patients to the most appropriate agent based on skills, availability, language, or priority-reducing wait times and improving first-call resolution.

Smarter routing leads to faster service and better outcomes.

📅 Book a demo today

📧 sales-support@consiliuminc.com

Streamline Healthcare Operations with Consilium’s Patient Care SolutionAre fragmented workflows and disconnected patient...
07/01/2026

Streamline Healthcare Operations with Consilium’s Patient Care Solution

Are fragmented workflows and disconnected patient interactions slowing your healthcare delivery?

Consilium’s Patient Care Solution unifies CRM, AI, CTI, EHR, and more into a single, powerful platform—designed to optimize efficiency and enhance patient experience.

What it offers:

Smart appointment scheduling

AI-powered chatbots & automation

Real-time patient data access

Omnichannel communication

Self-service tools & streamlined billing

Transform your operations, reduce friction, and deliver better care—faster.

📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

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