Consilium Software Inc.

Consilium Software Inc. Consilium Software has helped over 1,000 companies in more than 110 countries connect their employee

Cisco sales and Cisco partners have leveraged Consilium S+ partner solutions since 2008 to expand the conversation to win strategic collaboration and contact centre deals. Consilium is a Cisco SolutionsPlus (S+) partner since April 2017. S+ is Cisco’s OEM-lite program for a few technology partners handpicked by Cisco for strategic sales growth. Consilium UniCampaign (Outbound List and Campaign Management), UniAgent, UniDashboard and UniCloud products complement the Cisco UC, CCX and CCE solutions. UniCampaign, UniAgent and UniDashboard products are also compatible with Cisco HCS-CC, the underlying platform for which is UCCE. Our professional services have become known for quality, consistency and a global footprint. Consilium solutions are now used by more than 500 customers in 70 countries.

• Cisco SolutionsPlus Partner for CC
• Cisco Authorized Technology Provider (ATP) for UCCE-CVP Enterprise Contact Center Solutions
• Cisco Advanced Collaboration Architecture Partner for UCCX and UC
• Cisco Developer Network (CDN) Partner
• Cisco Preferred Solution Partner
• Products Certified as Cisco Compatible
• Consilium Innovation Technology Labs (CITL): Product Development Center
• Calabrio and eGain APAC Partner
• Salesforce AppExchange Partner and ISV Partner

Smarter Outreach Starts with UniCampaign™Outbound engagement is evolving — and UniCampaign™ brings AI-driven intelligenc...
24/11/2025

Smarter Outreach Starts with UniCampaign™
Outbound engagement is evolving — and UniCampaign™ brings AI-driven intelligence, automation, and compliance together to elevate every customer interaction.
✨ Key Features:
✅ Conversational AI & Bot Integration to automate outreach, qualify leads, and boost engagement
⚡ Intelligent Throttling & Campaign Balancing to prevent agent fatigue and maintain peak performance
📞 Multi-Mode Dialing (Preview, Progressive, Predictive & Power) for maximum outbound efficiency
📣 Omnichannel Campaign Ex*****on across Voice, IVR, SMS, Email & WhatsApp
Built for teams in Healthcare, Sales, Finance, and Collections, UniCampaign™ empowers you to scale faster, engage smarter, and drive meaningful results.
📧 Reach out: sales-support@consiliuminc.com
🌐 Learn more: consiliumsoftware.com

Is your healthcare practice overwhelmed with administrative tasks? The Consilium Patient Care Solution integrates AI aut...
24/11/2025

Is your healthcare practice overwhelmed with administrative tasks? The Consilium Patient Care Solution integrates AI automation, speech analytics, CTI, and EHR for a seamless, personalized patient journey. 🩺💡
Key Features:
Full Epic CRM integration for smooth interactions
Multi-channel support: SMS, email, AI chatbots, & more
Empower patients with self-service options
Automate follow-ups & billing to reduce admin burden
🔐 Security & Compliance: Fully compliant with healthcare regulations.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

Now on Cisco SolutionsPlus & Webex App Hub! Transform your contact center with Consilium UniRSM™ AI Pro — empowering sup...
21/11/2025

Now on Cisco SolutionsPlus & Webex App Hub! Transform your contact center with Consilium UniRSM™ AI Pro — empowering supervisors with real-time AI tools to:
✅ Real-time sentiment & compliance insights
✅ Ramp agents 50% faster with AI coaching
✅ Gain live screen visibility for in-call support
✅ Integrate seamlessly with Cisco (UCCE, UCCX, WxCCE & more)
Unlock performance. Unlock revenue.
📅 Book a demo today
📧 sales-support@consiliuminc.com

🚀 Supercharge Your Outbound Outreach with Consilium UniCampaign™In today’s competitive landscape, outbound outreach isn’...
20/11/2025

🚀 Supercharge Your Outbound Outreach with Consilium UniCampaign™
In today’s competitive landscape, outbound outreach isn’t just about connecting — it’s about driving measurable revenue growth. With Consilium UniCampaign™, you can:
✅ Maximize ROI with AI-driven automation
✅ Empower your sales agents with smarter tools
✅ Ensure compliance while scaling seamlessly
✅ Boost efficiency across every touchpoint
Our cutting-edge AI platform transforms traditional outreach into a scalable, revenue-driving engine.
💡 Ready to see the difference? Let’s talk!
📅 Schedule a demo today and explore how UniCampaign™ can elevate your business success.
📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com
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Elevating Supervision: From Oversight to Real-Time Performance Acceleration with Consilium UniRSM™In the evolving world ...
19/11/2025

Elevating Supervision: From Oversight to Real-Time Performance Acceleration with Consilium UniRSM™
In the evolving world of customer experience, supervision must go beyond monitoring — it’s about enabling supervisors to act in the moment and drive measurable outcomes. With Consilium UniRSM™, you can:
✅ Get dual-screen, real-time visibility into agent activity (with consent)
✅ Deliver timely, context-rich coaching that accelerates results
✅ Harness AI-powered insights to make supervision smarter and more effective
✅ Maintain compliance while raising operational standards UniRSM™ transforms supervision into performance enablement — empowering leaders to boost productivity, elevate agent skills, and deliver exceptional customer experiences.
📈 Ready to unlock peak team performance? Let’s talk!
📅 Book a demo today and see the UniRSM™ impact firsthand.
📧 sales-support@consiliuminc.com
🌐 www.consiliumsoftware.com

UniVCX™ integrates real-time coBrowse with WebRTC voice & video, empowering agents to deliver personalized, visual suppo...
29/07/2025

UniVCX™ integrates real-time coBrowse with WebRTC voice & video, empowering agents to deliver personalized, visual support instantly.
🔑 Key Features:
• Real-time coBrowse with PII masking
• Integrated WebRTC voice/video calls (web, mobile, WhatsApp)
• Salesforce auto-logging & top-tier security
Transform your customer support and enhance efficiency today.
📞 Contact us to learn more!

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

Say hello to smarter service with Consilium UniQM™ – the all-in-one, AI-powered quality monitoring solution now with a r...
25/07/2025

Say hello to smarter service with Consilium UniQM™ – the all-in-one, AI-powered quality monitoring solution now with a redesigned UI!
✅ Voice & Screen Recording
✅ Sentiment Analysis & Transcription
✅ Customizable Scoring & KPIs
✅ Real-time Insights & Reporting

💡 Optimize performance. Enhance customer experience. Stay compliant.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

👉 Learn more today!

Boost productivity and streamline your operations with Consilium UniCloud™! Automate service provisioning, manage multip...
24/07/2025

Boost productivity and streamline your operations with Consilium UniCloud™! Automate service provisioning, manage multiple tenants, and migrate seamlessly from legacy systems.
Key Benefits:
✅ Auto-Provisioning for agents
✅ Seamless Integrations with Microsoft Active Directory, HR, and ITSM
✅ IVR Call Flow Management with real-time updates
✅ Enhanced Reporting for better insights
Ready to elevate your contact center with automation? Let’s connect and explore how UniCloud™ can help!

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

Is your healthcare practice overwhelmed with administrative tasks? The Consilium Patient Care Solution integrates AI aut...
23/07/2025

Is your healthcare practice overwhelmed with administrative tasks? The Consilium Patient Care Solution integrates AI automation, speech analytics, CTI, and EHR for a seamless, personalized patient journey. 🩺💡
Key Features:
• Full Epic CRM integration for smooth interactions
• Multi-channel support: SMS, email, AI chatbots, & more
• Empower patients with self-service options
• Automate follow-ups & billing to reduce admin burden
🔐 Security & Compliance: Fully compliant with healthcare regulations.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

Unlock the power of AI with Consilium UniCampaign™! Transform your outbound outreach into a revenue-driving engine. Maxi...
22/07/2025

Unlock the power of AI with Consilium UniCampaign™! Transform your outbound outreach into a revenue-driving engine. Maximize ROI, boost efficiency, empower agents, ensure compliance, and scale seamlessly—all with cutting-edge AI. Ready to level up? 💡
👉 Schedule a demo today and see how UniCampaign™ can elevate your business.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

Struggling to balance customer service & compliance? Meet Consilium UniQM™! Our AI-powered platform automates complianc...
21/07/2025

Struggling to balance customer service & compliance? Meet Consilium UniQM™! Our AI-powered platform automates compliance, boosts agent performance, and ensures quality across all interactions—voice, video, chat, and more.
💡 With UniQM™ you can:
• Automate compliance checks
• Enhance agent performance with AI-driven insights
• Optimize customer experience & satisfaction
• Improve operational efficiency

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

🔐 Master quality & compliance with Consilium UniQM™ today! 👏

Streamline service provisioning, migration, and tenant management with UniCloud™. Simplify tasks with a single interface...
17/07/2025

Streamline service provisioning, migration, and tenant management with UniCloud™. Simplify tasks with a single interface, automate processes, and boost productivity!
🔹 Key Benefits:
✅ Auto-Provisioning: Save time with bulk provisioning.
✅ Seamless Integrations: Automate employee lifecycle with Microsoft AD & ITSM.
✅ IVR Management: Control call flows, update prompts, and enhance experience with UniStudio™.
✅ Powerful Reporting: Track key metrics and improve decision-making.

📧 Reach us at: sales-support@consiliuminc.com
🌐 Visit: www.consiliumsoftware.com

Ready to level up? Let’s connect and transform your contact center today! 💬

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