Videoconferencing

Videoconferencing Home of the leading video conferencing and audio visual company offering solutions to corporations, government agencies, educational and medical institutions

Our company is the leader in design, installation, and support reliable and user-friendly video conferencing solutions that help both local and international organizations enhance communication, increase efficiency, reduce travel costs, and improve productivity with the following offerings:

* Video Conferencing Systems Design & Consultation
* Video Conferencing Deployment
* Audio Visual Integrati

on
* Collaboration Software
* Meeting & Boardrooms Acoustics
* Room Lighting Design
* Video Streaming Solutions
* Systems Integration

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23/10/2016

Video Conferencing 101: Standard Definition Vs High Definition Video Conferencing

High definition (HD) video conferencing is the next big thing in the video collaboration industry – and it’s likely to prevail as the pre-eminent video communication technology for Singaporean companies that want to and cut costs. Is this new technology worth the investment? Should your organization invest in it?

A Comparison of “Standard Definition” and “High Definition”

Standard definition (also called “traditional”) video conferencing has been available in Singapore for the last 10 over years. While it has provided many organizations with a cost-effective technology to meet face to face despite distance, it failed in many technical aspects. The quality of interaction provided by standard definition video was tolerable at best, but hardly as productive as meeting in person. This led many organizations to stop using the technology altogether. Those that do continue to use this old video standard often describe the experience as being less than ideal.

Here are just some of the problems with traditional video conferencing systems operating on standard definition video:

Pixelated images
Blurry resolution
Low motion handling
Meanwhile, high definition video conferencing offers solutions to these problems. By using this newer video standard, your organization can enjoy the following benefits:

Wider 16×9 format: You will be able to see more people (not just one or two) when using a high definition screen. The difference in the aspect ratio provided by standard versus high definition is critical. Standard definition video conferencing uses an aspect ratio of 4×3, so when it is applied to HD display, the image tends to stretch across the full screen. With high definition video, you get 40% more viewing area, leveraging the full, native 16×9 display.
Clearer resolution: High definition video conferencing allows you to see the other party in 1280 x 720 pixels, which is 10 times the resolution provided by standard video conference. This means that you can see even the littlest movements, such as critical nonverbal cues that make real face-to-face interaction more productive. Higher resolution also allows you to appreciate presentation materials (such as charts and graphs) being presented by the other party.
High visual acuity: High definition video makes the people at the other end of the conversation appear true-to-life. They will look as though they are just at the end of the table. The viewing distance required by the older videoconferencing system (running on standard video) was long – about 20 to 30 feet- whereas when you use high definition, you can sit within 8 feet (or less) without discerning any loss in resolution. The people you are conversing with therefore appear to be right-size, making the two-way dialogue more natural and engaging.

Why you Should Switch to High Definition?

If you plan to use video conferencing solely for business meetings and want to experience higher quality calls, then HD may not be necessary. A typical video call at standard definition is delivered at between 256kbps to 768kbps, and HD requires bandwidth of at least 1.0 Mbps. However, if you decide to future-proof your investment by getting a HD system, you can still enjoy video calls at standard definition video data rates.

When you purchase HD video systems you still get improved call quality, even if you choose not to invest in the bandwidth required for HD. The camera and codec are much more powerful, so that the overall effect is enhanced video quality even without the additional bandwidth.

As HD video conferencing systems become more prevalent and more manufacturers enter the industry, the cost per system is actually brought down. The price difference between a HD and standard definition video system is narrowing and it could be less than 20% difference. As such it makes economical sense to get a HD system at such affordable cost and at the same time enjoy all the benefits that comes with it.

Here in SG Videoconferencing, we offer a suite of the best high-definition video conferencing systems that have been tested to improve user experience. Enjoy true-to-life quality that is crucial to team collaboration and rich interaction. Our different systems are designed for meeting rooms of any size, and are all fully interoperable with other manufacturer’s standards-based video systems.

17/10/2016

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17/10/2016

Video Conferencing 101: What Exactly is Video Conferencing?

Video conferencing refers to interactive telecommunication systems that allow two or more locations to interact through video and audio transmissions. These days, it serves to allow businesses and organizations to reach out to their contacts and span geographical boundaries right from their own offices. It has been known to cut the costs of traveling and physically meeting with clients in order to conduct presentations for them. Also known as video collaboration, the technology brings together video and voice capabilities, making it the next best thing to actually ‘being there’ for various organizations and companies.

Video Conferencing Vs Videophone Calling

It is important to remember that there is a huge difference between video conferencing and videophone calls. Video conferencing refers more for bringing together more than two individuals in a meeting or forum through a telecommunications technology. On the other hand, videophone calling is a more personal service for individuals and uses smaller scale systems. Video conferencing helps to allow enterprises to create a communication platform so they can conveniently conduct presentations as if they are physically meeting with their contacts.

H.323 Video Conferencing

H.323 video conferencing goes through the Internet. It uses standard TCP/IP transport protocols in order to transmit audio and video from one point to another. This new technology in telecommunications is also called IP video conference. This collaboration technology is essentially made possible with abundance of cheap network bandwidth.

This form of video conferencing can easily be set up from any room, provided that the area has a proper network connection. For smoother video conferencing, network requirements have to be fulfilled.

Components of a Video Conferencing System

The core technology used in this form of communication is real-time digital compression for both video and audio streams. It requires codec software and/or hardware to allow for proper data transfer. The system will also need ancillary components such as a video camera, video display and audio devices for transmitting and receiving audio-video signals. The video camera should ideally be of the pan, tilt and zoom type. Video displays can come in the form of large monitors like LCD or plasma or even a projector. To complete the system, an ideally intuitive user interface is also required. The interface allows the user to interoperate with other H.323 video conferencing systems. It also makes it easier for companies to organize their contacts and make arrangements for video conferences as they go.

Network considerations

For simple video conferencing needs, video communication can be established with a commodity Internet access such as DSL connections or cable modems. However, these types of Internet access do not readily guarantee smooth communications as they may not be able to support the bandwidth requirements for better video conferences. An enterprise-scale H.323 video conference typically runs at 384 Kbps. It can deliver high quality TV video at 30 frames a second. For this to be possible, it has to be supported by an Ethernet connection. For best results, however, a full-duplex switched Ethernet is recommended. This provides every device connected to the network from ten to 100 Mbps of bandwidth. Using a full duplex keeps each person from creating hubs to run more than one connection at a time.

15/10/2016

Video Conferencing 101: Does Video Conferencing Use a Lot of Bandwidth?

Businesses and organizations are all looking for more cost-effective ways of maintaining their contacts by maximizing all other communication resources. Rather than driving or flying miles just to see a client or meet with a potential supplier, corporations now adopt video conferencing. The technology is considered the next best thing to face-to-face meetings and seminars, allowing geographically dispersed individuals to interact as if they are all physically located in the same room.

With the decision to implement this form of collaboration technology is a need to explore the bandwidth requirements that will allow for smoother video conferencing sessions. It is important to consider bandwidth because audio and video for this type of meeting is transmitted via the WAN, Intranet and even Internet.

In its simplest form, personal video conferences can be conducted with commodity internet connections such as a DSL line or a cable modem. These connections would suffice if you’re going to talk to only one person or you don’t need to stream high definition video to your contacts. But in order to create a credible enterprise-grade video presence that is close to face-to-face communication, higher bandwidth will be required. The increased bandwidth consumed by enterprise-level video conferencing cannot be sufficiently supported by conventional high speed internet access.

The bandwidth used for video conferencing is ideally at 300 to 400 Kbps per stream range. A typical H.323 video conference session typically runs at about 384 Kbps. It can deliver video at TV-quality at 30 frames / sec. This will cover video and audio along with control signaling. An existing public network or commercial internet connection might be able to support video conferencing but only if nothing else shares with the bandwidth allocated.

When it comes to video conferencing, bandwidth is often perceived as symmetrical. In order to identify how much bandwidth is required, the company has to roughly estimate how many simultaneous video conferencing sessions the network has to support at a given time. From there, the organization has to determine if it has sufficient bandwidth that can be shared by everyone without causing delays in video and audio transmissions. For this, one has to calculate the multipoint conference bandwidth – where three or more parties can efficiently establish video calls.

In case the company’s IP network is unable to handle the additional traffic that is driven by this collaboration technology, it can consider relying on older circuit switched networks (ISDN). Another alternative is to explore the possibility of deploying additional IP bandwidth capacity. The company has to consult with its network provider about connection upgrades.

15/10/2016

Considerations for Onsite Video Conferencing Rental

When you decide to embark on renting of video conferencing equipment onsite for your event, you would need to get the following information ready.

1) Where is the venue? Is it in a hotel room or your own office?
2) If it is a hotel room or hall, does it come with its own projectors, projection screens and sound system?
3) How many participants are there in the event?
4) Do you need video recording for the whole event session?
5) For the chosen venue, does it come ready with leased line or high bandwidth (at least 512 kbps) Internet connection?
6) Will there be question and answer session between participants and overseas speaker?
7) If there is a local trainer / presenter, do you need to send his PC presentation materials and video image to the overseas party?

Based on the above information, we would then be able to provide a customized rental package that covers all your needs. The package will also include deployment of trained and highly skilled AV engineer to provide support throughout the event.

15/10/2016

Web Conferencing Vs Professional Video Conferencing

A lot of people tend to confuse video conferencing with web conferencing primarily because both technologies transmit audio and video over the Internet. For enterprises that need to tap into this form of communications, it is important to identify what professional videoconferencing is relative to web conferencing. Understanding what each one entails allows IT managers and business owners to select a solution that is more suited to the collaboration needs of their organizations.

Web Conferencing

Web conferencing is a general term in used when live meetings, presentations and training are conducted over the Internet. In a webinar, you can have a presenter or an individual who presides over a presentation session with rest of participants sitting at their desktop computers listening in. This kind of web conferencing is non-interactive. The participant will be able to view and listen to whatever is being transmitted real-time but he or she does not have the ability to make alterations. In more advanced systems, participants may be able to share the presenter’s applications or his computer, allowing them to take control of the device through the internet. But this practice is more referred to as application or desktop sharing rather than web conferencing.

The most usual form of web conferencing can also be referred as “web-caming” like Skype or MSN Messenger. It usually consists of a small web camera that is affixed at an eye-level on the user’s laptop via USB connectivity. Then web conferencing software like Skype or MSN will be used to make a simple video call to other party and a simple web conferencing session is formed.

This form of web conferencing is limited to one person at each end because of camera’s focus and zoom limitations and is usually for personal usage. Also, the video and audio quality from a we**am is generally of lower quality because of their small size.

Web conferencing technologies are also not standardized, which has been a significant factor in the lack of interoperability, transparency, platform dependence and security issues.

Professional Video Conferencing

Professional video conferencing, on the other hand, is a collaboration technology that is used to allow participants of the meeting to see one another as if they are all in the same room. It is often used by businesses to meet with their contacts without having to travel personally to their offices to conduct presentations.

Professional video conferencing systems are usually enterprise grade equipment and they are meant to be used in proper meeting or conference rooms. Well known brands like Tandberg, Polycom, CISCO, Lifesize, etc provide such professional room-based systems.

A standard professional video conferencing system usually comprises of:

1) High image quality camera with Pan / Tilt / Zoom capability
2) Video display like projector with screen, LCD or plasma display
3) Video conferencing CODEC (image processing unit)
4) Audio microphones

The standard system is usually installed in a sizable conference room where more than 5 users can sit in and take part in the video conferencing session at the same time. It is able to support more users than the “web-caming” model because the video display is larger and camera can be zoomed out to capture all the audience. During instances when a particular user is talking, the camera can be configured to automatically home in on the “talking” user.

The professional audio microphones used are normally omni-directional type; – Users can remain comfortably seated in their positions and engage in their normal conversational style. They need not lean into the microphone to speak in order to be heard unlike “web-caming” where users have to lean close to the microphone.

Over the past few years, the costs of professional video conferencing equipment have been reduced to cater to small businesses. There also a lot more manufacturers coming into the industry and all these factors drive down equipment costs and better innovation offers more user friendly features.

For an organization, it makes sense to invest in a professional video conferencing system because the ROI timeline has been drastically reduced due to lower equipment and bandwidth costs.

15/10/2016

What is Telepresence?

Telepresence encompasses a number of technologies and solutions that enable an individual to give the impression of being present and/or elicit the effect of physical presence in a remote location. The concept essentially means creating an environment whereby two or more people can interact in a way that feels like they are all in the same room even when they are geographically dispersed. In this concept, the user can also affect the receiver who is in a remote location. Movements, voice, actions are transmitted and then duplicated at the remote location.

According to psychology, for communication and interaction to be effective, certain elements have to be present. Successful relations depend on eye-to-eye contact. And then there is sound. Communication is an auditory and visual process. It requires the combination of visual and auditory stimuli for it to be even more effective. Sure, you can talk through the phone and listen to the other person but it is more difficult to sense emotions and credibility when you don’t see facial expressions or hand movements.

In video conferencing, you see images – body language, shift in eye contact, that gleam of interest (or the lack thereof). There is a lot of non-verbal cues that people get to detect through face-to-face contact. In a sense, telepresence makes this possible.

It is said that visual cues are even more powerful than sounds. They say a whole lot more than what mere words state. When you talk to a person face-to-face, at some level, you can sense when you’re being lied to or when the other person is presenting the truth. From the perspective of a business owner, personal contact allows them to conduct presentations with clients more effectively. It makes it easier for them to explain concepts through the use of images. People, after all, learn more effectively when they are visually stimulated.

Key Considerations for Telepresence Setup

1. A life-size image is a key requisite and it must allow upper body arm gestures to be clearly seen. For normal video conferencing, smaller images are acceptable but no less than about 70% of life-size.

2. A telepresence image of the far-end person must be at table height and the image will reside just beyond that. This is to create an almost real-life experience of a person sitting on the other side of meeting table. Unlike conventional video conferencing where a face appears on a plasma or CRT, it does not convey “presence” of the other party in the same room.

3. Image quality is usually at broadcast quality (1080p) or even better. The key here is to create an immersive experience that makes video communication as life-like as possible. The usual CIF resolution used for traditional video conferencing will not suffice for telepresence.

4. Both local and far-ends to have identical furniture room setup. This is to give further enhance visual interpretation so that both parties appear to be physically in the “same room”.

5. Audio should be free from distortion so that voices sound crisp and clean. Again this is to create the perception of both local and far-end parties are sitting just across each other.

6. Bandwidth is of great consideration for telepresence. A good telepresence (very smooth video and superb audio) link between two ends will require more than 6 Mbps for symmetrical (upstream/ downstream) link. This is easily more than four times of a conventional video conferencing link.

At SG Videoconferencing, we will actively engage clients in the design and implementation of state-of-the-art telepresence suites. With telepresence, organizations can still conduct their meetings with the ease and convenience of physical contact because their clients still get to see them, their gestures and their presentations as if they are all located in the same room.

13/10/2016

Video Conferencing Vendors & Audio Visual (AV) Companies in Singapore
Here’s a list of video conferencing equipment providers and audio-visual system integrators/vendors in Singapore. Most of them will carry popular brands such as Cisco, Polycom, Lifesize, Extron, Crestron, AMX, etc.

Included in the list are also audio-visual and professional audio consultants.

They are listed below in alphabetical order:

Alfocus Systems Pte Ltd
Alpha Acoustics Engineering Pte Ltd (Consultant)
AR Visual Pte Ltd
AV Media Pte Ltd
AV-Science Marketing Pte Ltd
Avitcom System Pte Ltd
CCW Associates Pte Ltd (Consultant)
CityIS Ltd
Concept Systems Technologies Pte Ltd
Cube Interactive Pte Ltd
Cynosure Systems Pte Ltd
Dacon Networks Pte Ltd
DNA Engineering Pte Ltd
Domus Group
Dorier Asia Pte Ltd
D.V.I Solutions (S) Pte Ltd
Electronics and Engineering Pte Ltd
Electro-Acoustics System Pte Ltd
Enovec Pte Ltd
ESCO Audio Visual Pte Ltd
First Aurora Pte Ltd
Getronics
Hewshott International (Consultant)
Inova Audio Visual Designs Pte Ltd
J Nissi International Pte Ltd
Kasturi Technology Pte Ltd
Mediatechnic Solutions Pte Ltd
MeetingCom Pte Ltd
NETe2 Asia Pte Ltd
NCS Pte Ltd
One Touch Systems Pte Ltd
Optvio Pte Ltd
Pactum Network Solutions Pte Ltd
Radiance Communications
Shen Milsom and Wilke (Consultant)
Spectrum Spectrum Audio Visual Pte Ltd
Sync Pte Ltd (Consultant)
Total Integration Resources Pte Ltd
Vega Project Pte Ltd
Versatech Systems Pte Ltd
01 Computer System Pte Ltd
3S Communication Pte Ltd

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