Changi General Hospital (CGH)

17/11/2025

Elated to share that CGH has clinched two wins at the HR Excellence Awards 2025! 🏆

Our Caring General Hospital garnered a Gold award for Excellence in Talent Management and Peter Koh, Senior Assistant Director and Human Resources Business Partner, was recognised as HR Manager of the Year. 🥇

These national accolades attest to CGH’s commitment in nurturing its employees to be healthcare leaders of tomorrow, and demonstrate how HR leadership and foresight can engage staff, improve processes and bring about workplace transformation. 🤝

Find out more about the awards here: https://awards.humanresourcesonline.net/hr-excellence-awards-sg/2025-winners/

16/11/2025

Ever turned up your earphones volume to drown out the ambient sounds on your commute? Or exposed yourself to loud sounds during a concert, karaoke session, or an energetic spin class?

Be mindful the next time you do so, because constant exposure to elevated sound levels can progressively damage your hearing! According a Singapore National Health Survey, almost 13% of 18 to 29-year-olds suffer from mild hearing loss in at least three of four tested frequencies in at least one ear.

How do you know if your hearing is affected, and if treatment can help mitigate the impact?

🔗 Find out as our Senior Staff Physician Dr Shahrul Izham from the CGH Dept of Otorhinolaryngology – Head & Neck Surgery, shares sound advice on noise-induced hearing loss and tips on how to mitigate this in our latest issue of 𝗖𝗔𝗥𝗜𝗡𝗚 𝗺𝗮𝗴𝗮𝘇𝗶𝗻𝗲: https://www.cgh.com.sg/content/singhealth-admin/common/newsroom/current/2025/articles/cgh-caring-magazine/issue-2/sound-advice.html

🔎 Check out other stories on healthcare innovation and wellness tips in the full 𝗖𝗔𝗥𝗜𝗡𝗚 𝗺𝗮𝗴𝗮𝘇𝗶𝗻𝗲: https://www.cgh.com.sg/about-cgh/news/caring/issue2-2025

14/11/2025

🌿 𝗖are 𝗚rows 𝗛ere: 𝗞𝗲𝗲𝗽𝗶𝗻𝗴 𝗖𝗮𝗿𝗲 𝗶𝗻 𝗠𝗼𝘁𝗶𝗼𝗻

At the Caring General Hospital, care starts even before a patient is admitted, with teams who work quietly behind the scenes around the clock to ensure every patient receives timely, coordinated care.

This includes CGH Patient Service Associate Executive Norfadhila Abdul Rahman, who leads the Bed Management Unit (BMU) at the hospital Emergency Department. The team operates 24 hours a day, seven days a week, to manage patient flow, ensuring that every patient is admitted to the right ward promptly.

“We have over 1,000 beds in the hospital, and specialised wards with equipment to care for patients with different conditions. Sometimes patients go up to the ward faster, not by luck, but because the right bed was available for their specific condition,” she shares. “Our work may not be visible to patients, but we know that every effort can make a real difference in someone's care. Sometimes, when we book a bed for a patient, the relatives are very thankful because they can visit as the patient receives the required care. It gives us a sense of satisfaction to know that we have tried our best.”

From handling emergency admissions to managing transfers and discharges, the BMU is a hub of patient movement. “No two days are the same,” shares Norfadhila. “There are moments when the Emergency Department or high dependency wards are fully occupied, and we need to find solutions quickly. It’s about staying calm, communicating clearly and working as a team.”

The BMU team liaises constantly with nurses, operations colleagues and doctors to ensure that every patient’s transition happens safely and efficiently. It’s a complex puzzle that requires sharp judgment and strong collaboration.

“Sometimes, several patients need urgent admission. We have to think on our feet – which cases are most critical, what beds are available, and how to balance capacity. It takes coordination, teamwork and a lot of trust,” she explains.

Having spent sixteen years in patient service at the hospital, Norfadhila strongly believes that managing bed availability and smooth and timely patient transfers is a team effort.

“We have to communicate constantly with the different ward teams and ED staff to coordinate movement and for clinical guidance, and a strong team with clear protocols helps ensure patients can receive the care they need promptly.”

“The work can be challenging when admissions are high, but what keeps us going is the bond we share,” she says. “We support each other, especially during busy nights. That spirit of teamwork gives us strength.”

As a leader, Norfadhila believes that caring for colleagues is just as important as caring for patients. She strives to create a positive and supportive environment for her team – one where people feel valued, heard and encouraged.

She organises team outings to give her colleagues a chance to relax and bond outside of work; a practice that has strengthened trust and cohesion over the years. “It’s important to support not just the work, but the well-being of the people doing the work,” she shares. “I would not be able to lead without my team being there to support me.”

Reflecting on her journey, Norfadhila takes pride in being part of CGH’s 90-year legacy of care. “The way we work has changed, with newer technology and systems – but our purpose hasn’t. It’s still about helping people, supporting our colleagues and doing our best for patients, and I'm proud to be playing my part in making a difference.”

Learn more about how Norfadhila and other CGH operations colleagues work behind the scenes to support operations around the hospital for 24/7 care: https://www.cgh.com.sg/about-cgh/overview/cgh90thanniversary/care-grows-here/ensuring-24-7-care-together

13/11/2025

🏆 𝗣𝗿𝗼𝘂𝗱 𝘁𝗼 𝗯𝗲 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘀𝗲𝗱 𝘄𝗶𝘁𝗵 𝗮𝗻 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱 𝗳𝗼𝗿 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗶𝗼𝗻 (𝗛𝗼𝗻𝗼𝘂𝗿𝗮𝗯𝗹𝗲 𝗠𝗲𝗻𝘁𝗶𝗼𝗻) 𝗮𝘁 𝘁𝗵𝗲 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹 𝗙𝗲𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 (𝗜𝗛𝗙) 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟱! 🌍

This affirms our enduring commitment to making healthcare cleaner and greener as we care for our patients and environment.

Some of our green initiatives include:
🧪 Reducing the climate impact of anaesthetic gases by switching to eco-friendly alternatives and replacing the hospital nitrous oxide distribution system to minimise gas leakage.
⚡ Saving energy with our heat-recovery system for hot water supply, solar panels to supplement electrical supply, and energy-efficient air-conditioning and lighting.
♻️ Reducing waste by switching to oral paracetamol to reduce perioperative intravenous paracetamol use, encouraging reusables, reclaiming water from food waste with a digester, and upcycling and recycling medical consumables such as hospital gowns and insulin pens.

As the Caring General Hospital, we remain committed to sustainable healthcare and driving this progress towards a greener future — innovating healthcare for tomorrow as we care for our patients and the planet! 💙

🔎 Find out more about CGH’s environmental sustainability efforts here: https://www.singhealth.com.sg/about-singhealth/news/impact-reports/impact-report-fy2024-25/cgh-environmental-champions

12/11/2025

Honoured to lead Singapore efforts to strengthen regional cooperation in advancing care for ageing populations, helping seniors live well – in good health, with dignity and with purpose. 🌏

Changi General Hospital will be spearheading the collaboration with Thailand under a Memorandum of Understanding between SingHealth and Thailand’s Department of Medical Services to enhance healthcare leadership development for ageing population care.

Leveraging CGH’s expertise in geriatric medicine and population health, the partnership will build capabilities among Thailand’s healthcare leaders through knowledge sharing and training programmes, which will benefit the development of healthcare systems for ageing populations in both countries.

This builds on CGH’s ongoing collaboration with the Thailand Ministry of Public Health – including in the Thailand Elderly Health Service Forum – where CGH clinicians have exchanged best practices in geriatric and palliative care, active ageing, and technology-enabled care to improve quality of life for seniors.

🔗 Read more in The Business Times: https://www.businesstimes.com.sg/international/asean/singapore-thailand-ink-pacts-rice-trade-healthcare-during-anutins-visit

The one-day trip is the Thai PM’s first to the Republic since taking on the top job in September Read more at The Business Times.

11/11/2025

🌱 𝗖are 𝗚rows 𝗛ere: 𝗪𝗵𝗲𝗻 𝗰𝗮𝗿𝗶𝗻𝗴 𝗰𝗼𝗺𝗲𝘀 𝗳𝘂𝗹𝗹 𝗰𝗶𝗿𝗰𝗹𝗲

For CGH Senior Staff Nurse Ree Yi, nursing is not just a profession, but a legacy.

Her earliest inspiration came from her mother, a nurse who continues to work at the operating theatre even today. “She’s my role model,” Ree Yi shares with a smile. “When I started my nursing career in the operating theatre, we were in the same specialisation. And now at 71, she's still very active, powering through her work in the operating theatre. I guess you could say I literally followed in her footsteps.”

That shared beginning sparked a journey that has taken Ree Yi through some of the most complex and meaningful corners of healthcare – from the high-pressure pace of the operating theatres to the world of specialty nursing at Changi General Hospital.

Ree Yi first joined the hospital in 2009 where she honed her skills as an operating theatre nurse for about six years. The exposure to the precision and complexity involved in spinal surgeries sparked her interest and encouraged her to pursue a career as a specialty nurse focused on spinal care.

She then spent several years working in plastic and reconstructive nursing – caring for babies with cleft conditions and managing delicate wounds. “It was a steep learning curve,” she recalls. “But the experience made me a better nurse – it taught me to truly see the person behind each condition.”

When an opportunity in specialty nursing opened up at CGH, she returned to home ground with enhanced skills and a renewed sense of purpose. “My experiences in wound management and spinal surgeries equipped me well to guide spine patients through both the technical and emotional aspects of recovery.”

For spine care nurses like Ree Yi, caring for patients starts even before they step into surgery. She spends time counselling them – explaining what to expect, how recovery works, and why early mobilisation matters.

“I try to prepare them for what’s ahead,” she says. “Even something as simple as helping them manage their anxiety, or adjusting medications to manage their pain before their physiotherapy sessions can make a big difference.”

Her attention to detail often translates to simple but impactful solutions. Noticing that patients’ back dressings often rolled up after surgery, she introduced a practical fix to secure the dressing with medical-grade tape. “It may seem small, but it helps patients feel more comfortable and confident. That’s what matters.”

Her care extends to the everyday moments – from reminding patients to avoid traditional tonics that may hamper post-surgery recovery, to checking if any pets may affect their movement at home. “Every patient has a story. When you take the time to understand it, you can care for them better.”

Through it all, her mother remains her anchor and inspiration. “It has been an interesting learning journey, sharing our work challenges and experiences, and growing together," reflects Ree Yi. “Now I see how much wisdom she has, and we understand each other better. Watching her reminds me that real strength is the quiet, steady, and kind.”

Even as spinal surgeries today have progressed significantly with technology and medical advances, Ree Yi hopes more patients will feel empowered to take charge of their recovery, and that nurses like her can continue to bridge compassion with innovation.

“My mum taught me that good care includes both skill and heart,” she says. “That’s what I bring to every patient each day.”

𝗥𝗲𝗮𝗱 𝗮𝗯𝗼𝘂𝘁 𝗵𝗼𝘄 𝗥𝗲𝗲 𝗬𝗶 𝘄𝗼𝗿𝗸𝘀 𝘄𝗶𝘁𝗵 𝗼𝘁𝗵𝗲𝗿 𝗰𝗼𝗹𝗹𝗲𝗮𝗴𝘂𝗲𝘀 𝘁𝗼 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗰𝗮𝗿𝗲 𝗮𝘁 𝘁𝗵𝗲 𝗖𝗮𝗿𝗶𝗻𝗴 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹 𝗵𝗲𝗿𝗲: https://www.cgh.com.sg/about-cgh/overview/cgh90thanniversary/care-grows-here/delivering-specialised-care-for-spine-patients-together

10/11/2025

Proud of our CGH clinicians who have once again been recognised among the World’s Top 2% Most Cited Scientists 2025 by Stanford University and Elsevier!

𝗖𝗮𝗿𝗲𝗲𝗿-𝗹𝗼𝗻𝗴 & 𝗦𝗶𝗻𝗴𝗹𝗲 𝗥𝗲𝗰𝗲𝗻𝘁 𝗬𝗲𝗮𝗿 𝗜𝗺𝗽𝗮𝗰𝘁
🔹Clin Prof Fock Kwong Ming
🔹Clin Prof Ang Tiing Leong

𝗖𝗮𝗿𝗲𝗲𝗿-𝗹𝗼𝗻𝗴 𝗜𝗺𝗽𝗮𝗰𝘁
🔹Clin Prof Tay Yong Kwang

𝗦𝗶𝗻𝗴𝗹𝗲 𝗥𝗲𝗰𝗲𝗻𝘁 𝗬𝗲𝗮𝗿 𝗜𝗺𝗽𝗮𝗰𝘁
🔹Clin Assoc Prof How Choon How

Based on in-depth analysis of citation metrics, this distinguished recognition highlights their significant impact in advancing medical science globally through rigorous research, shaping new knowledge that enhances care and improves lives.

This affirms CGH’s continued commitment to excellence in research, innovation and education as Your Trusted Care Partner, driving better health outcomes for patients in Singapore and beyond.

🔗 Learn more about the global rankings: https://elsevier.digitalcommonsdata.com/datasets/btchxktzyw/8

09/11/2025

How can design and technology make healthcare more efficient and human?

In , our multidisciplinary care team at the Caring General Hospital collaborated with multidisciplinary design agency FARM and Vouse, a cross-technology company to develop Singapore’s first Emergency Department (ED) digital twin – a virtual model that simulates real-world scenarios in the ED to help optimise the patient care journey, enhance care experience, and support staff well-being.

Showcased at the 2025 Milan Design Week and Singapore Design Week, the CGH ED digital twin demonstrates how empathy and design can transform the future of care.

🔗 Learn how CGH is designing the future of healthcare in our latest issue of CARING magazine: https://www.cgh.com.sg/content/singhealth-admin/common/newsroom/current/2025/articles/cgh-caring-magazine/issue-2/designing-the-future-of-healthcare.html

🔎 Check out more stories on healthcare innovation, staff features and wellness tips in the full CARING magazine: https://www.cgh.com.sg/about-cgh/news/caring/issue2-2025

07/11/2025

𝗖𝗼𝗻𝗴𝗿𝗮𝘁𝘂𝗹𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗼𝘂𝗿 𝗖𝗚𝗛 𝗿𝗲𝗰𝗶𝗽𝗶𝗲𝗻𝘁𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗛𝘂𝗺𝗮𝗻𝗶𝘁𝘆 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟱! 🏆

We celebrate our colleagues who embody the heart of our Caring General Hospital with their compassion, dedication, and a steadfast commitment to care.

✨ 𝗖𝗲𝗿𝗲𝗻𝗲 𝗪𝗼𝗻𝗴, 𝗠𝗮𝘀𝘁𝗲𝗿 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗦𝗼𝗰𝗶𝗮𝗹 𝗪𝗼𝗿𝗸𝗲𝗿
✨ 𝗥𝗮𝗻𝗱𝗶𝗲 𝗧𝗮𝗻, 𝗡𝘂𝗿𝘀𝗲 𝗖𝗹𝗶𝗻𝗶𝗰𝗶𝗮𝗻
✨ 𝗡𝗼𝗿𝗮𝘀𝘆𝗶𝗸𝗶𝗻 𝗕𝗶𝗻𝘁𝗲 𝗛𝗮𝘀𝘀𝗮𝗻, 𝗦𝗲𝗻𝗶𝗼𝗿 𝗡𝘂𝗿𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿
✨ 𝗔𝘆𝗲 𝗦𝘂 𝗠𝗼𝗻, 𝗦𝘁𝗮𝗳𝗳 𝗡𝘂𝗿𝘀𝗲

Tap to find out how they have gone above and beyond to bring comfort and hope to patients and their families, while supporting colleagues with empathy and teamwork. 💜

Thank you for inspiring us with your kindness, selflessness, and perseverance!

06/11/2025

For those with dysphagia, every sip and swallow can be difficult, and conversations, challenging. Speech therapists play an important role, stepping in to help make eating, drinking, and communicating safe again.

👉 Tap on our post to learn more about dysphagia from our speech therapists at the Caring General Hospital. Plus, get tips on how to communicate with those with dysphagia!

Keen to learn more? Join us at our upcoming CGH Speech Therapy Day to find out how our speech therapists support patients with swallowing and speech difficulties. Visit our booths for interactive and educational games and learn about our innovations to support patients!

📆 11 November 2025 (Tuesday)
🕘 12:00pm to 2:00pm
📍Changi General Hospital Main Building, Level 1 Atrium

For more information, visit: https://www.cgh.com.sg/events/public-patients/cgh-speech-therapy-day

03/11/2025

In helping people recover and relearn skills for daily living, occupational therapists help them rebuild confidence. 👐

🎥 Watch the video and find out how CGH Occupational Therapist Alya Plemping is making a real difference through care, creativity and compassion at our Caring General Hospital – empowering patients to regain independence in everyday life. 💙

01/11/2025

𝗛𝗼𝘄 𝗰𝗮𝗻 𝗲𝗺𝗽𝗮𝘁𝗵𝘆 𝘀𝗵𝗮𝗽𝗲 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲? 💙

At Changi General Hospital, we believe that great care begins with truly understanding what matters to our patients. That’s why we’re proud to launch 𝗖𝗚𝗛𝗶𝗺𝗲-𝗜𝗻, our vodcast series dedicated to discussing ideas that champion compassionate, person-centred care.

🎙️ In our opening episode, we speak with 𝗠𝘀 𝗠𝗮𝘂𝗿𝗲𝗲𝗻 𝗕𝗶𝘀𝗼𝗴𝗻𝗮𝗻𝗼, a global leader in healthcare improvement and the visionary behind the “𝘞𝘩𝘢𝘵 𝘔𝘢𝘵𝘵𝘦𝘳𝘴 𝘵𝘰 𝘠𝘰𝘶” movement, which encourages care systems that prioritise patients’ needs.

Her message is simple: asking “𝘞𝘩𝘢𝘵 𝘮𝘢𝘵𝘵𝘦𝘳𝘴 𝘵𝘰 𝘺𝘰𝘶?” – instead of “𝘞𝘩𝘢𝘵’𝘴 𝘵𝘩𝘦 𝘮𝘢𝘵𝘵𝘦𝘳 𝘸𝘪𝘵𝘩 𝘺𝘰𝘶?” – can transform the care experience for both patients and providers.

Catch a 𝘴𝘯𝘦𝘢𝘬 𝘱𝘦𝘦𝘬 from the episode, where Maureen shares how caring for her terminally ill brother inspired a movement that has transformed care delivery in hospitals and clinics around the world.

Tune in to discover how listening with compassion can make all the difference:
▶️ YouTube: https://youtu.be/gzSIIkARyOY?si=UmeYXZYAPxgotWd3
🎧 Spotify: https://open.spotify.com/episode/4tI1HTSV1jzbpcMeqfwHcl