JICA GLO + UHC Project Phase 3

23/01/2026

📣 During PMAC 2026 (January 26–31), NHSO and GLO+UHC Phase 3 Project will co-host a side meeting titled “Reaching the Last Mile: Equitable Health Systems in Shifting Demographics” on Monday, January 26, from 14:00 to 17:30.
This side meeting offers a valuable opportunity to discuss the “last mile” of Universal Health Coverage (UHC), featuring experts from Thailand, Japan, the Philippines, and Indonesia.

The session will be live-streamed on the NHSO page, so we warmly invite you to watch !

▶ Facebook Live: https://www.facebook.com/InterNHSO.Thailand
(Thai language only)

11/11/2025

On 27〜31 October, A delegation from the Lao National Health Insurance Bureau (NHIB), Ministry of Health, Lao PDR, visited Thailand’s National Health Security Office (NHSO) for a study program on the E-Claim system and Hotline/Contact Center operations, as part of the long-standing mutual exchange between the two organizations.
The study visit included lectures, discussions and field visits to NHSO Headquarters, Pimolraj Hospital, and Bangkok’s Public Health Center 66, providing valuable insights into Thailand’s digital health systems.
The Lao team gained practical knowledge on e-claims, data security, cloud systems, and citizen feedback mechanisms, which will help strengthen NHIB’s upcoming E-Claim and 1509 Hotline initiatives.

Mutual learning continues — with future exchanges planned for 2026! 🇱🇦🤝🇹🇭

25/08/2025

Advancing Universal Health Coverage: Strengthening Collaboration between Thailand NHSO and Lao NHIB

From July 20–25, 2025, a delegation from Thailand’s National Health Security Office (NHSO) — including experts from the headquarters and the Udon Thani regional office — visited the National Health Insurance Bureau (NHIB) of Lao PDR. This mission was part of an ongoing exchange program designed to share expertise and build capacity to advance Universal Health Coverage (UHC) in both countries.

The visit focused on evaluating Lao PDR’s National Health Insurance (NHI) system, particularly the E-Claim (electronic medical claims) system and the Hotline Service Center. The joint assessment highlighted notable progress in expanding UHC, while also identifying opportunities to enhance human resource development, technological infrastructure, and long-term financial sustainability for more efficient service delivery.

Key technical exchanges included:
• E-Claim: advancing staff training, improving connectivity and hardware, strengthening system security.
• Hotline: exploring AI and FAQ solutions, building knowledge management tools, and developing strategies for workload distribution and service decentralization.

The NHSO delegation commended the remarkable progress and strong commitment of the NHIB team in developing systems that bring Lao PDR closer to achieving UHC. These efforts demonstrate not only technical innovation but also a shared determination to deliver better health services for all.

As a next step, the NHIB team will visit NHSO headquarters in Thailand to continue hands-on technical exchanges and share practical experiences to support the nationwide scale-up of these systems.

18/08/2025

On August 15, Ms. Naruomon Chairangsinant, Director of Policy and Strategic Planning Division,delivered the Report Back Session for the JICA KCCP Program, “Strengthening Social Health Protection towards UHC (July 22 – August 1),” with active participation from NHSO colleagues and a special contribution by Dr. Kodama from Japan’s National Institute of Public Health.

As NHSO’s participant in the training course, Ms. Naruomon shared insightful comparisons between the UHC systems of Japan and Thailand, highlighted future challenges, and provided thoughtful recommendations for advancing UHC in Thailand. Her reflections offered valuable lessons and inspiration for NHSO’s ongoing efforts to strengthen UHC.

Looking ahead, the GLO-UHC Phase 3 Project remains committed to fostering mutual learning and collaboration, contributing to sustainable UHC in Thailand and globally.

05/06/2025

08/12/2023

The 4th Joint Coordinating Committee (JCC) Meeting of GLO+UHC Phase 2
Date: 7 December 2023
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The 4th Joint Coordinating Committee (JCC) Meeting was held on the 7th of December 2023 at the Ministry of Public Health (MOPH), Thailand in a hybrid format. From the Thai side, MOPH, the National Health Security Office (NHSO) and other related stakeholders joined. From the Japanese side, the Embassy of Japan in Thailand, JICA headquarters, and JICA Thailand Office attended. The 4th JCC meeting was chaired by Dr. Somsak Akksilp, Advisor to the Office of the Permanent Secretary on Global Health, MOPH.
This meeting was the final JCC meeting of GLO+UHC2 Project. GLO+UHC2 Project presented the activities, achievements, impact, lessons learnt, etc. to the JCC members. The Project Completion Report was approved by the JCC members.
At the end of the meeting, the representatives from JICA Thailand Office, MOPH and NHSO provided closing remarks with the hope of further strengthening the partnership between Thailand and Japan on Global Health and Universal Health Coverage.
The GLO+UHC Project would like to express sincere gratitude to everyone who was involved in and cooperated with the Project. Thank you so much for your continued cooperation with JICA!

08/12/2023

Proceedings of PMAC 2023 and Report of Online Workshop Series on Continuing Professional Development for Nurses will be uploaded to the Resource Center soon!
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GLO+UHC Project summarized its activities in proceedings and a report as follows:
• Proceedings PMAC 2023 Side Meeting – Scale up the Health Professional Development to Protect Health From Climate Change -
• Report of the Online Workshop Series on Continuing Professional Development for Nurses

Both materials will be uploaded to the NHSO Resource Center soon!
NHSO Resource Center: https://eng.nhso.go.th/view/1/GLO_UHC_Project/EN-US
IHPP Resource Center: https://www.resourceihpp.com/site/home

08/12/2023

Final Report of GLO+UHC Project Phase 2 at NHSO Directors’ Meeting
Date: 29 November 2023
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The final report of GLO+UHC Project Phase 2 was presented at the NHSO directors’ meeting on 29th November 2023. JICA experts presented the activities, achievements, impact and lessons learnt to the NHSO executive members and directors at the NHSO directors’ meeting chaired by the Secretary-General of NHSO.
The Secretary-General of NHSO appreciated GLO+UHC Project Phase 2 and stated the hope for further partnership between Thailand and Japan on Universal Health Coverage.
The GLO+UHC Project would like to express sincere gratitude to everyone in NHSO involved in the Project. The Project wishes for continuous further collaboration between Thailand and Japan.

08/12/2023

Project’s activity on Continuing Professional Development (CPD) was referred in a paper published in BMC Medical Education
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The online workshop series on continuing professional development (CPD) for nurses, one of the GLO+UHC Phase 2's activities, was referred as an example of partnerships between low- and middle-income countries and high-income countries or international organizations in the paper 'Continuing professional development (CPD) system development, implementation, evaluation and sustainability for healthcare professionals in low- and lower-middle-income countries: a rapid scoping review'* published in BMC Medical Education. It is our pleasure to be referred in the paper and contribute to global academic study!

*Merry et al. BMC Medical Education (2023) 23:498

Background Policymakers and program developers in low-and lower-middle-income countries (LLMICs) are increasingly seeking evidence-based information and guidance on how to successfully develop and implement continuing professional development (CPD) systems. We conducted a rapid scoping review to map...

08/12/2023

Global Health Professional Education Conference (GHPEC) in Bangkok
Date: 1-2 November 2023
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Global Health Professional Education Conference (GHPEC) was held at Asawin Grand Convention Hotel, Bangkok, on 1st-2nd November 2023. The theme of the conference was “Strengthening Primary Health Care (PHC) Professionals for Future Pandemics.” Over 300 participants from 10 countries (Brunei, Cambodia, India, Indonesia, Japan, Malaysia, Maldives, Singapore, Thailand, and the United Kingdom) joined.
The National Health Professional Education Foundation (NHPE), one of the main organizers of GHPEC, invited Prof Bumsuk Lee, Professor of WHO Collaborating Centre for Research and Training in Interprofessional Education (IPE), Gunma University, Japan, as a speaker and panelist with support of GLO+UHC Project. NHPE, Gunma University, and GLO+UHC Project have worked closely since Phase 1. When GLO+UHC Project held a 4-day IPE Training Course in the early September 2023, Prof Lee was one of the principal lecturers of the training course.
In GHPEC, Prof Lee presented “Advancing preventive interprofessional education for future pandemics.” He introduced IPE and Collaborative Practice (CP) before the COVID-19 pandemic. He shared the influence of the pandemic on IPE and CP seen among the students and hospital staff members, and he explained how to prepare students to respond to future pandemics through IPE and CP. Prof Lee also joined the panel discussion on “How to sustain good practices of primary health care professionals post COVID-19” with Prof I Gede Putu Darma Suyasa, Rector of ITEKES Bali, Indonesia, and Asst. Prof. Dr. Weerasak Putthasri, Thailand. Prof Lee emphasized the importance of IPE in strengthening PHC professionals.
GLO+UHC Phase 2 is pleased to support and participate in GHPEC, international conference organized in Thailand. We hope NHPE and Gunma University will continue collaborating in IPE and expand their network beyond the two countries.