07/03/2026
We had an issue this morning at Central Animal Hospital. A client called claiming they had adopted their pet from another client and requested the medical notes/history for that pet.
We had to decline, much to the dismay of the caller.
Although we allegedly might have sern the animal with the new owner we cannot divulge the notes made previous to them owning it, especially after just a phone call.
Ethically we require the past owner to personally appear and formally request their pet's history. Then we will compile the notes and send them to the previous owner. What they choose to do with the information at that point is up to them.
Unfortunately, not everyone appreciates these nuances.