13/02/2026
【NTU Hospital Officially Launches Electronic Prescriptions
Partnering with the National Health Insurance Administration to Achieve a New Milestone in the Digital Transformation of Healthcare】
https://www.ntuh.gov.tw/ntuh/News.action?l=en_US&q_type=-1&q_itemCode=18346
In alignment with the National Health Insurance Administration’s (NHIA) policy to advance healthcare digitalization and enhance convenience for patients in medical visits and medication use, National Taiwan University Hospital (NTUH) formally established the “Electronic Prescription Implementation Task Force” in August 2025. By integrating cross-disciplinary professional teams from medical, pharmaceutical, and information technology departments, NTUH has comprehensively engaged in the development of the electronic prescription system and optimization of related workflows. Following nearly six months of intensive planning, testing, and refinement, and through close collaboration among multidisciplinary teams, NTUH successfully issued its first electronic prescription on January 12, 2026, with medication dispensed within the hospital, marking the official launch of the electronic prescription system. Subsequently, on January 19, the NTUH Tele-Health Center successfully completed the delivery of electronic prescriptions, enabling patients to obtain their medications at community pharmacies, thereby validating the feasibility of seamless system integration between the hospital and community pharmacies. As implementation outcomes continued to mature, NTUH further achieved integrated application of telemedicine and electronic prescriptions on January 29. Through video consultations conducted via the NTUH Tele-Health Center, physicians issued electronic prescriptions following consultations, allowing patients to present the electronic prescription QR code via the NTUH Mobile Services App at nearby community pharmacies to complete medication pickup. This fully realized the healthcare model of “telemedicine consultations with community pharmacy dispensing,” fulfilling the core objective of telemedicine to reduce the burden of repeated hospital visits for patients and formally ushering in a new phase of integrated electronic prescription and telemedicine services.
NTUH noted that during the promotion of electronic prescriptions, in addition to continuously reviewing internal operational workflows and adjusting system functions, the hospital engaged in multiple discussions with the NHIA regarding data exchange mechanisms and conducted numerous practical system interface tests with community pharmacies. Through comprehensive communication and refinement of operational procedures, information security, and data exchange formats, NTUH ensured system stability and medication safety for patients. The Director-General of the NHIA affirmed NTUH’s proactive alignment with national policy initiatives and its successful completion of practical system integration with the NHIA and community pharmacies, recognizing the project as highly exemplary.
At the project presentation event, the Director-General of the NHIA, NTUH Superintendent Dr. Chong-Jen Yu, and Deputy Superintendent Dr. Yi-Lwun Ho were present to witness the achievements of NTUH’s electronic prescription initiative. Superintendent Yu stated that electronic prescriptions represent not only an upgrade of information systems but also a transformation of healthcare workflows and service paradigms, expressing hope that digital tools will enable the provision of medical services that are more closely aligned with patient needs. Patients and family members who had utilized the service were also invited to share their experiences, noting that telemedicine consultations combined with electronic prescriptions significantly reduced the need for frequent hospital visits and greatly improved daily convenience, particularly for patients with mobility limitations or long-term medication needs.
Through the development of electronic prescriptions, NTUH has simultaneously designated its self-developed NTUH Mobile Services App as a key carrier for electronic prescriptions. Patients can use the App to access prescription information in real time. For continuous prescriptions, patients may also directly schedule the second and third medication pickups through the App. Upon completing the reservation, patients need only present their National Health Insurance card at an NTUH service counter or kiosk on the pickup day to complete card verification and promptly receive their medications, effectively reducing waiting time. NTUH stated that it will continue to enhance electronic prescription and telemedicine services in the future and encourages the public to download and use the NTUH Mobile Services App to jointly experience more convenient and secure smart healthcare services, steadily advancing toward a patient-centered healthcare model.
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