12/18/2025
NAMI has a new Family Caregivers Helpline.
We know how heavy caregiving can feel — especially when you’re supporting a loved one with a serious mental illness and trying to find the right help along the way.
That’s why we created the NAMI Family Caregiver HelpLine — a free, confidential resource offering peer-led support for people caring for a loved one with a mental health condition.
Much of what caregivers are searching for can’t be found in written resources alone. It lives in the lived experiences and practical guidance of others who have walked a similar path.
Through the Family Caregiver HelpLine, we connect caregivers with trained volunteers who truly understand what this journey can look like.
When you reach out, you’ll find:
• A safe place to talk with someone who listens and understands caregiving
• Validation, reassurance, and realistic hope that small steps forward matter
• Clear guidance, trusted resources, and connections to local programs
Caregiving can be extremely challenging — getting support shouldn’t be.
Call 1-800-950-NAMI (6264) and select option 4
Text “FAMILY” to 62640
Available Monday–Friday, 10 a.m.–10 p.m. ET
Learn more at nami.org/family.
