03/17/2026
✨Meet Paula! The newest "staff" member of the Promise PT & Wellness team- our AI Receptionist!
Paula was added to support those moments when a real person is not able to get to the clinic phone, and online booking for red light is Not the preferred option. Many people reach out in the evenings or on weekends with questions about our services or with last-minute scheduling needs. Paula helps capture those messages clearly and efficiently so nothing gets lost!
Here is what Paula can do:
- Answer many common questions about services, hours, and visit types
- Collect detailed information for new and returning client inquiries
- Share booking requests directly with our licensed clinical team (soon she will help book!.... She's still in training)
*Paula is not a medical provider and does not give medical advice, but she does help our team respond more quickly and stay organized.
*A team member will always follow up personally if Paula is unable to answer your question or solve your problem. You can also simply ask to speak to one of us, just leave your name and number and what you'd like to talk about... just like a voicemail!
*She is NOT replacing anyone on the Promise team. They are irreplaceable.
*Paula simply helps keep communication open, so no one is missed again and everyone is taken care of afterhours or on weekends so our team can Stay Present and Connected with our loved ones too and you are served.
Thank you for supporting us and please give us feedback on your experience. This is how Paula grows and becomes more helpful!
