STS North Carolina

STS North Carolina Speech-to-Speech NC is a free telecommunications relay service that allows people with a speech disab

Join our next webinar to learn how STS can make connecting over the phone with a speech difference less stressful. Plus,...
03/09/2026

Join our next webinar to learn how STS can make connecting over the phone with a speech difference less stressful. Plus, our webinars are designed to empower everyone, featuring sign language, English interpretation, and live captions for full accessibility! 💬✨

Don’t miss out—sign up today at nc-sts.com/webinar!
🙌💖

nc-sts.com/webinar

ID: [The STS North Carolina logo next to hand excitedly holding up a phone. “March 11, 2026. 11am – 12pm. Join our next webinar to learn how STS can make connecting over the phone with a speech difference less stressful nc-sts.com/webinar.”]

03/09/2026

There is nothing better than finding the perfect fit. That’s why we offer a variety of accessible phone services at no cost to everyone who lives or works in North Carolina!

[Jello-like blocks fall into a tidy stack. “There is nothing better than finding that missing piece. That’s why we offer a variety of accessible phone services! Want to listen to your calls and have your typed words voiced for you? We offer: Hearing Carry-Over and IP Relay. Want to talk on the phone but have your words re-voiced for clarity? Try: Speech-to-Speech (STS). Need your typed words voiced on conference calls or video meetings? Relay Conference Captioning (RCC) can help!.” The STS North Carolina logo. “Need help finding your perfect service? Contact us by visiting our website! relaync.com.”]

Uh oh… Looks like it’s a pizza night. At least making an accessible call to the pizza shop is easy, just dial 711 to sta...
03/08/2026

Uh oh… Looks like it’s a pizza night. At least making an accessible call to the pizza shop is easy, just dial 711 to start any relay call and we’ll get you connected.

ID: [“Looks like it’s a pizza night.” A woman puts out a fire on her stove with a fire extinguisher. “Dial 7-1-1 to start any relay calls.”]

Ready to spring ahead with daylight savings time tonight? We are! You can relay on us 24/7! ID: [An assortment of flower...
03/07/2026

Ready to spring ahead with daylight savings time tonight? We are! You can relay on us 24/7!


ID: [An assortment of flowers under the STS North Carolina logo with a white scrap of paper overlaid on top. “Ready to spring ahead? We are! You can relay on us 24/7!”]

Discover how IP Relay allows you to make and receive phone calls using text during our next webinar.In this webinar, you...
03/06/2026

Discover how IP Relay allows you to make and receive phone calls using text during our next webinar.

In this webinar, you’ll learn:
- What IP Relay is.
- How to use this service at no-cost.
- How IP Relay makes phone communication more accessible for people who are Deaf, Hard of Hearing, DeafBlind, or have Speech Differences.
- How to use your browser or app to connect with ease.
- The process of typing your conversation while a trained operator voices it.

Don’t wait—sign up today at nc-sts.com/webinar and take the first step towards simplified communication! 💖🙌

ID: [STS North Carolina logo. “March 25, 2026. 10 am – 11 am. Discover how IP Relay allows you to make and receive phone calls using text during our next webinar! nc-sts.com/webinar.”]

Learn about Relay Services from the comfort of your own home. Join one of our monthly webinars for people with a speech ...
03/06/2026

Learn about Relay Services from the comfort of your own home. Join one of our monthly webinars for people with a speech disability, agencies working with people who have disabilities, or advocates interested in learning about STS NC services. Topics covered during our webinars include a description of STS features, how to use STS services, and tips for effective use of the service.
Our monthly webinars are available at no cost to anyone who lives or works in the State of North Carolina.
Sign up on

Do you have difficulty hearing on the phone? Do you misunderstand conversations due to background noise? Do you say, “What? Can you repeat that, please?” If you answered YES, we’ve got the solution for you!

Our improved RCC sign-up form is now live! We’ve updated it for better accessibility and easier use—so getting started i...
03/05/2026

Our improved RCC sign-up form is now live! We’ve updated it for better accessibility and easier use—so getting started is quicker than ever.

👉 Check it out here: https://relaync.com/rcc/

Have questions? We’re here to help!

ID: [A 3D rendered hand holding a cellphone with the new RCC sign-up form on the screen. Confetti flies around the image with the STS North Carolina logo in the top left and “New Update,” in the bottom left corner.]

Brain injuries can sometimes change the way a person speaks— either temporarily or permanently—but that doesn’t mean sta...
03/04/2026

Brain injuries can sometimes change the way a person speaks— either temporarily or permanently—but that doesn’t mean staying connected by phone has to end. 💙

With STS North Carolina services like Speech-to-Speech, Hearing Carry-Over, IP Relay, and RCC, many people with speech differences communicate by phone in ways that work for them. Everyone deserves the chance to stay connected, heard, and understood.

Visit our website to learn how to make phone conversations accessible again. https://nc-sts.com/

sources https://www.asha.org/public/speech/disorders/traumatic-brain-injury/?srsltid=AfmBOorhNCdgBjl274IV33cH3EfGiIzuvqwFCIGX-IA62Z-_iwQzrvCd, https://biausa.org/public-affairs/public-awareness/brain-injury-awareness

ID: [A flyer with information and statistics about Traumatic Brain Injuries in the US. “Brain Injury Facts and Statistics.” The logo for the Brain Injury Association of America. “At least 64 million adults report having experienced one or more TBIs in their lifetime. 11.4 million Americans over 40 with a history of TBI that caused loss of consciousness are living with a disability. There are 2.9 million TBI-related emergency department visits each year in the United States. These figures would be much larger if we had a comprehensive prevalence figure that took into account all forms of brain injury. Prior brain injury and head trauma have been linked to the development of neurodegenerative diseases and other conditions, including: Parkingson’s disease, Ischemic stroke, Alzheimer’s disease, Chronic Traumatic encephalopathy (CTE) Chronic pain, depression. Adults in the US Report more than 30 times as many TBIs compared to estimates using emergency department data from existing datasets. Since 2000, more than 500,000 service members have been diagnosed with a TBI. Five years after surviving a moderate to severe TBI, more than half of adults who were employed at the time of their injury no longer have a job. Traumatic brain injury (TBI) vs. non-traumatic brain injury. A traumatic brain injury (TBI) is a type of brain from an external force. A non-traumatic brain injury is a type of brain injury caused by internal factors such as lack of oxygen or exposure to toxins. Common Causes of TBI. Falls, motor vehicle crashes, sports related injuries, explosive blast/military combat injuries. Common Causes of Non-Traumatic Brain Injury. Stroke, Near-drowning, aneurysm, tumor, infectious disease that affects the brain, lack of oxygen supply to the brain. Each year 1 in 10 children experience a TBI. Federal funding for TBI research in 2024 was an estimated $194 million – just $3.03 per person affected by TBI. biusa.org/facts.”]

Join our next webinar to learn how STS can make connecting over the phone with a speech difference less stressful. Plus,...
03/03/2026

Join our next webinar to learn how STS can make connecting over the phone with a speech difference less stressful. Plus, our webinars are designed to empower everyone, featuring sign language, English interpretation, and live captions for full accessibility! 💬✨

Don’t miss out—sign up today at nc-sts.com/webinar!
🙌💖

nc-sts.com/webinar

ID: [The STS North Carolina logo next to hand excitedly holding up a phone. “March 11, 2026. 11am – 12pm. Join our next webinar to learn how STS can make connecting over the phone with a speech difference less stressful nc-sts.com/webinar.”]

Do you have difficulty hearing on the phone? Do you misunderstand conversations due to background noise? Do you say, “What? Can you repeat that, please?” If you answered YES, we’ve got the solution for you!

Here’s how an HCO user, Don, communicates with a standard phone user named Dennis at an auto shop.
03/02/2026

Here’s how an HCO user, Don, communicates with a standard phone user named Dennis at an auto shop.

Hearing Carry-Over (HCO) allows users who have speech disability to listen to the person they are calling. The HCO user types his/her conversation for the re...

both your words and your tone are being relayed on the call. Let’s thank our relay operators today for their exceptional...
03/01/2026

both your words and your tone are being relayed on the call. Let’s thank our relay operators today for their exceptional work! Leave a 😄 in the comments to show your appreciation!



ID: [A cellphone over a blue-toned assortment of 3D emoji faces. A smiling emoji is next to the STS North Carolina logo on the phone screen with the text, “It’s easy to share a smile when it’s a relay call! .”]

Q: Who is STS for? A: STS is for people with speech disabilities who want to communicate by phone.You speak and the STS ...
02/28/2026

Q: Who is STS for?

A: STS is for people with speech disabilities who want to communicate by phone.
You speak and the STS operator revoices your words when needed for clarity. You stay in control of the conversation.

Want to learn how to use STS? Visit https://nc-sts.com/



ID: [STS North Carolina logo. “Q: Who is STS for? A: STS is for people with speech disabilities or speech differences who want to communicate by phone. You speak and the STS operator revoices your words when needed for clarity. You stay in control of the conversation.”]

Address

PO Box 216
Apex, NC
27502

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