STS North Carolina

STS North Carolina Speech-to-Speech NC is a free telecommunications relay service that allows people with a speech disab

01/22/2026

Are you a trivia superstar? Test your knowledge with these facts about relay services!

Questions:
1. In what year did relay services become available across the US?
2. What state was the first to establish a state telecommunications relay program?
3. What does “SK” mean when used on a relay call?
4. In what year did 711 become the universal dialing code for relay services in the US?

Ready? Here are the answers:
1. 1990.
2. California.
3. “SK” means “Stop keying,” and signals the end of a relay call.
4. An FCC rule mandated the use of 711 for relay services in 2000, with nationwide implementation required by October 1, 2001.



ID: [The STS North Carolina logo on a light bulb surrounded by animated question marks. “Are you a trivia superstar? Test your knowledge with these questions about relay services!” A calendar flipping back pages, “In what year did relay services become available across the US? 1990! In the year 1990, when the Americans with Disabilities Act was signed into law.” A map of the US. “Which state was the first to establish a telecommunications relay program?” An illustration of the Golden Gate bridge. “California.” SK. What does “SK” mean when used on a relay call? “SK” means “stop keying,” and signals the end of a relay call.” A cellphone with 711 and a heart coming out of the screen. “In what year did 711 become the universal dialing code for relay services in the US? 2000! In the year 2000, the FCC mandated that all states implement 711 connection to relay services.” Paper cut out heart balloons. “Share this video to help others learn more about relay services!”]

🌟 Ready to simplify your phone calls? Join our FREE monthly webinars on IP Relay! 📱✨In these sessions, you’ll discover h...
01/21/2026

🌟 Ready to simplify your phone calls? Join our FREE monthly webinars on IP Relay! 📱✨

In these sessions, you’ll discover how easy it is to make and receive phone calls using text—perfect for those who are Deaf, DeafBlind, Hard of Hearing, or have speech disabilities! 💬❤️

Learn how to:
• Use your computer, tablet, or phone to connect effortlessly.
• Type your side of the conversation while a trained operator voices it for you.
• Follow replies in real-time, making communication seamless and efficient!

Don’t miss out on this opportunity to enhance your communication skills! Sign up today at nc-sts.com/webinar! 🙌💖

ID: [ STS North Carolina logo. “January 28, 2026 | 10am - 11am. Ready to simplify your phone calls? Join our upcoming webinar to learn how IP Relay can make all the difference! nc-sts.com/webinar.”]

📣 RCC isn’t just for work meetings! Here are some ways you can make all of your virtual meetings and collaborations more...
01/20/2026

📣 RCC isn’t just for work meetings! Here are some ways you can make all of your virtual meetings and collaborations more accessible!
1. Remote volunteer coordination
2. Online book clubs.
3. PTA meetings.
4. Webinars.
5. Remote memorial services.
6. Online political campaign events.
7. Streamed religious services.
8. Town halls
9. HOA meetings
10. Virtual Job Fairs
Our hours of operation for RCC are 8:00 am to 8:00 pm, Monday-Friday and 8:00 am to 2:00 pm, Saturday.

Sign up or learn more on relaync.com/rcc


ID: [“RCC isn’t just for work meetings. 1. Remote volunteer coordination 2. Online book clubs. 3. PTA meetings. 4. Webinars. 5. Remote memorial services. 6. Online political campaign events. 7. Streamed religious services. 8. Town halls. 9. HOA meetings 10. Virtual job fairs.”]

01/19/2026

Today we honor Martin Luther King Jr. Day—a time to reflect on Dr. King’s lasting impact on civil rights, equality, and justice.
There are many meaningful ways to observe this day: volunteer in your community, attend local events, or visit a museum to learn more about African American history.
No matter how you choose to participate, STS North Carolina is here to ensure your important calls are accessible with our no-cost relay services.

Relay – Verb.  As in “to give,” “to communicate,” or “to convey,” something such as information to someone. Example: “Th...
01/18/2026

Relay – Verb. As in “to give,” “to communicate,” or “to convey,” something such as information to someone.

Example: “The operator relayed my typed message to the person I called during my Hearing Carry-Over (HCO) call.”



ID: [The definition of the word “Relay” [REE-lay] verb. As in “to give,” “to communicate,” or “to convey,” something such as information to someone. Example: “The operator relayed my typed message to the doctor during my Hearing Carry-Over (HCO) call.”]

Relay that fits in your pocket? It’s not Sci-Fi- it’s IP Relay! IP Relay is the mobile way to make and receive relay cal...
01/17/2026

Relay that fits in your pocket? It’s not Sci-Fi- it’s IP Relay! IP Relay is the mobile way to make and receive relay calls. You can fire up the IP Relay app on your phone, tablet, or desktop and start communicating!

🤔 The real feat of science fiction would be getting your desktop to fit in your pocket!

Learn more about IP Relay on https://relaync.com/ip-relay/

ID: [Two cartoon characters, a girl in a red sweater on the left and a boy wearing a STS North Carolina shirt on the right, point up to a UFO in a purple night sky. “Relay that fits in your pocket? The UFO beams up the words, “It’s not Sci-Fi, it’s IP Relay!”]

Q: Can I use Speech-to-Speech (STS) on a smartphone?A: Yes, you can! dial 711 to connect to STS North Carolina on your s...
01/16/2026

Q: Can I use Speech-to-Speech (STS) on a smartphone?
A: Yes, you can! dial 711 to connect to STS North Carolina on your smartphone and then ask for an STS relay operator to get connected.

ID: [A woman in a circle. “STS FAQ. Can I use Speech-to-Speech (STS) on a smartphone? Answer. Yes, you can! Dial 711 to connect to relay services on your smartphone and then ask for a Speech-to-Speech operator to get your call connected. nc-sts.com The STS North Carolina logo.”]

01/15/2026

Did you check out the new site update yet? The RCC ordering form has a fresh new face! relaync.com/rcc.

Video Description: [Relay North Carolina logo. “The RCC ordering form has a fresh new face! Animated hands explore the Relay North Carolina website starting on the home page and then using the menu in the top right corner to navigate to the RCC sign-up page. It clicks through to look at the new sign-up form. “Come check out the updates for yourself!”]

How does STS North Carolina make your day-to-day communication easier? Drop your thoughts below! Your insights can help ...
01/15/2026

How does STS North Carolina make your day-to-day communication easier? Drop your thoughts below! Your insights can help others understand the power of accessible communication. 💬



ID: [A collage of people involved in a relay call. “How does STS North Carolina make your day-to-day communication easier?”]

Are video meetings looking like a large part of your team’s efforts this  ? STS North Carolina is ready to caption those...
01/14/2026

Are video meetings looking like a large part of your team’s efforts this ?

STS North Carolina is ready to caption those meetings and make them accessible to people with speech differences with Relay Conference Captioning (RCC)! Save today’s post to come back later for an easy-to-follow check-list on getting signed up with RCC for your next virtual meeting.

Step 1: Get the teleconference bridge phone number and access code, if needed, for your event (conference call or webinar).
Step 2: Complete the online RCC reservation form. Reserve RCC at least 48 hours in advance (two business days). relaync.com/rcc
Step 3: Within one business day, you receive an RCC confirmation email with the RCC event confirmation number and link. Save this RCC confirmation email.
Step 4: When you are ready to join your event, click on the link in your RCC confirmation email.
Step 5: Begin reading the captions!

ID: [“5 steps to reserve RCC.” A smiling businesswoman looks down at her phone. “1. Get the teleconference bridge phone number and access code for your event. 2. Complete the online RCC reservation form. 3. Save the RCC confirmation email. 4.Click on the link in your RCC confirmation email. 5 Begin reading the captions!”]

✨Join our next webinar on January 14, 2026 from 11 am – 12 pm to learn how Speech-to-Speech can enhance accessibility on...
01/12/2026

✨Join our next webinar on January 14, 2026 from 11 am – 12 pm to learn how Speech-to-Speech can enhance accessibility on your phone calls!

Sign up now: nc-sts.com/webinar


ID: [Hands searching for information about STS North Carolina on a phone. “January 14, 2026. 11am – 12pm. Join our next free webinar to learn how Speech-to-Speech can enhance accessibility on your phone calls! nc-sts.com/webinar.”]

Address

PO Box 102
Apex, NC
27502

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