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Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

CHAP

Our goal is to revolutionize the accreditation experience & advance the highest quality of home care

11/20/2025

Workshops that make a real difference, not just in your role but in how you show up every day.

CHAP brings together people who understand your world and want to make care better together.

See what’s next: https://hubs.ly/Q03NysdV0

11/19/2025

We are grateful to St Christopher’s Hospice and Heather Richardson, former St Christopher's CEO and now consultant to the hospice and World Health Organization, for joining CHAP's Healthcare Leadership Workshop and for sharing her time, experience, and perspective with our community.

From our first meeting with Heather and St. Christopher's in London, it was obvious we needed to have her be a part of our Leadership Certification. Heather’s insights reinforced something we hold close at CHAP: strong leadership and meaningful collaboration elevate the quality of care, and when we learn from global leaders in hospice and palliative care, the entire field moves forward together.

Thank you for being part of this conversation and for advancing compassionate, person-centered care alongside us. We look forward to more opportunities to learn, connect, and grow together.

11/18/2025

Our last intensive for the year! Hospice and Home Health Accreditation Intensives/Consultant Training focuses on CHAP Standards of Excellence and top deficiencies, equipping you with practical strategies for success.

Enter 2026 with insights from experts who’ve mastered this path and know how to maintain organizational compliance.

Your chance to build confidence in quality care starts in just two weeks. Don’t miss it!
Learn more: https://hubs.ly/Q03QBnWM0

11/17/2025

Accreditation should open doors, not create barriers. Yet too often, agencies face compliance burdens without support. CHAP is different.

For over six decades, we’ve been the only accreditor focused entirely on community-based care. We understand what agencies need—not just to meet standards, but to grow, improve, and lead.

Free access to CHAP’s standards: because quality shouldn’t be locked behind a paywall.

Direct access to CHAP’s Director of Accreditation and Quality Teams: so you get real answers, not just regulations.

Data-driven insights: helping agencies strengthen operations, improve care, and stay ahead of payer expectations.

Accreditation designed for real-world care delivery: flexible, innovation-forward, and built for the future of home-based healthcare.

Accreditation should be a roadmap to success: https://hubs.ly/Q03MD7rz0

11/14/2025

According to a survey by The John A. Hartford Foundation, Age Wave, and The Harris Poll, 91% of older adults agree that their healthspan (the years they can live in good health) is more important than their overall lifespan.

Why does it matter?

This finding reminds us that aging well isn’t just about adding years; it’s about adding life to those years. Older adults want to stay active, independent, and engaged for as long as possible. That means healthcare should focus on treating illness and preserving function, mobility, and quality of life.

Age-Friendly Care at Home helps make that possible by aligning care with what matters most to each person; so they can live better, not just longer.

Learn more from the full study: https://hubs.ly/Q03Nyr8-0

11/11/2025

Every conversation with a referral source tells your story. The way your team speaks, listens, and builds trust can be the difference between a new partnership and a missed opportunity.

What are your teams saying when they’re in front of referral sources? Are they showing what makes your agency different? Do they have the confidence and language to turn conversations into lasting relationships?

CHAP Growth Solutions’ on-site Sales Certification Training provides your team with practical tools and proven strategies to enhance communication, effectively handle objections, and foster partnerships that drive growth.

Make 2026 the year your team transitions from discussing growth to achieving it. Give your team the skills to turn every conversation into a connection, and every connection into results.

Learn more: https://hubs.ly/Q03Py5vv0

11/05/2025

Save when you register for both the Hospice and Home Health Accreditation Intensives, an in-depth virtual training designed for providers and consultants alike.

These sessions provide a comprehensive walkthrough of CHAP’s accreditation approach, highlighting key compliance issues, common pitfalls, and actionable strategies to enhance quality and performance within your organization.

With a special focus on clinical excellence, the intensives cover topics such as infection prevention, documentation best practices, medication reconciliation, care coordination, and more, all aimed at supporting sustainable improvements in your care delivery.

Early bird pricing ends Friday: https://hubs.ly/Q03QBmSd0

11/03/2025

The home can contain hidden risks, and Clinical Managers prevent them from causing harm.

From incomplete medication lists to outdated care plans, small gaps in oversight can quickly lead to big consequences for patients, families, and agencies. The good news? These risks are preventable with strong leadership and the right systems in place.

In our latest blog, “The Hidden Risks in Every Home: Why Clinical Managers Are the Safety Net,” Dr. Jennifer Kennedy explores how Clinical Managers protect patients through sharper medication management, meaningful care planning, and stronger team accountability.

Read the full article and see how effective oversight can turn risk into reliability: https://hubs.ly/Q03QNHQ70

11/01/2025

We’re proud to share that Dr. Jennifer Kennedy, Kim Skehan, and Teresa Harbour will be speaking at this year’s National Alliance for Care at Home Annual Meeting & Exposition! This annual gathering brings together leaders across home health, hospice, palliative care, Medicaid HCBS, and home care to explore forward-thinking solutions that keep patients at the center of care.

We’re honored to share CHAP’s perspective among so many who share our mission to make lives better at home.

https://hubs.ly/Q03R7-yc0

10/31/2025

Waiting for the “right time” to pursue growth can leave your agency stuck at a permanent red light. Market shifts, compliance pressures, and staffing challenges will always be there, so progress doesn’t have to wait.

Growth Solutions helps agencies move from intention to ex*****on with innovative strategies, project management expertise, and leadership support. Whether expanding services, opening new locations, or strengthening team performances, we’ll help you move forward with clarity and confidence.

Stop waiting. Start growing.

Discover how: https://hubs.ly/Q03NytzX0

10/29/2025

A single, accurate medication list can prevent harm, yet it’s often the messiest part of home visits.
We unpack how to turn a kitchen-table pile of bottles into a clear, living record that protects patients, reduces polypharmacy, and keeps agencies compliant. Drawing on decades at the bedside and in surveys, we walk through the moments where discrepancies hide—transitions between providers, “as needed” meds, herbals and supplements, dose tweaks after a clinic visit—and show how to bring everything into alignment with orders and what’s actually in the home.

Expect actionable checklists, questions to ask on every visit, and a reminder to have patients carry a current list to appointments and during any transition of care: https://hubs.ly/Q03QNHNW0

10/28/2025

CHAP is pleased to welcome Mary Jane (MJ) Ruppert, RN, CHC as our new Director of Regulatory Affairs.

MJ brings more than 25 years of leadership experience in home health and hospice, with a strong focus on regulatory compliance, clinical excellence, and operational strategy.

In her new role at CHAP, MJ will lead regulatory strategy and engagement, working closely with federal and state organizations and committees to advocate for the value of home health and hospice benefits.

Read the Press Release: https://hubs.ly/Q03QG0Sg0

Address

2300 Clarendon Boulevard, Suite 405
Arlington, VA
22201

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

https://chapinc.org/

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