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Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

CHAP

Our goal is to revolutionize the accreditation experience & advance the highest quality of home care

03/27/2026

Referrals don’t slow down because the need disappears. They slow down when organizations fail to clearly demonstrate their value.

In home health, hospice, and home care, referral sources expect more than availability. They expect clinical credibility, consistent communication, and partners who understand the realities of care delivery in the home.

That’s exactly what the Healthcare Sales Certification Workshop is built to address.

Join Jan Sweat and Kassi Ellison in San Diego to learn how top-performing agencies approach business development.

You’ll leave with practical strategies you can apply immediately and the CHAP Certified Healthcare Sales Professional (CHSP©) credential that demonstrates your expertise in healthcare sales.

If your growth strategy depends on stronger referral partnerships, this workshop will give you the framework to make it happen.

Register:
https://hubs.ly/Q047xHTt0

03/24/2026

Most healthcare-at-home organizations have a growth initiative they know will move the needle. A new referral strategy. A service line expansion. A territory realignment. The plan is solid, and leadership is aligned. But day-to-day demands take over. Calls get canceled. Deadlines slip. Communication breaks down. What started with momentum slowly moves to the back burner.

This isn’t a strategy problem. It’s a bandwidth problem.

Growth stalls when leaders and teams are stretched thinly and pulled in too many directions to execute consistently. Expanding bandwidth means adding focused support that keeps initiatives moving, aligns stakeholders, and turns plans into action.

CHAP Growth Solutions steps in as that extra layer of ex*****on support, helping organizations accelerate key initiatives, reduce drag, and bring growth strategies to life faster. When bandwidth increases, progress follows.

Learn more: https://hubs.ly/Q047xPPq0

03/20/2026

From first steps to life’s later chapters, care should be thoughtful, safe, and built around what matters most. CHAP’s Age-Friendly and Pediatric Care certifications support organizations committed to delivering care that meets patients where they are, across every stage of life.

By aligning evidence-based standards with real-world care environments, these certifications help providers strengthen outcomes, support families, and demonstrate a forward-thinking approach to quality and safety.

Learn how CHAP certifications can support care across generations: https://hubs.ly/Q042sds80

03/18/2026

Boosting your agency’s rating to five stars can feel challenging, as you must balance patient satisfaction, cost control, and the relentless demands on your team. But what if there was a clear, proven path to getting there?

Our expert facilitators have been in your shoes. They’ve helped real agencies achieve five-star success, not by spending more, but by implementing smart, targeted changes.

This workshop will break down the specific actions that transformed these agencies and show you how to apply them to your own.

Register now: https://hubs.ly/Q044p59c0

03/16/2026

A site visit should never feel like an interrogation. At CHAP, it doesn’t.

- Our surveyors are industry experts who understand real-world care delivery.

- We focus on education, not just evaluation, ensuring that agencies leave the process stronger.

- CHAP site visits offer real-time insights that help organizations refine their processes, not just meet regulations.

Accreditation should help agencies improve, not just pass a test. That’s the CHAP difference: https://hubs.ly/Q0466bSc0

03/11/2026

Do you want to discover fresh sales strategies that set you apart?

Join us for the Healthcare Sales Certification Workshop in San Diego, CA, next month! We will go over industry innovations and related regulations, as well as sales techniques to grow your agency's census with integrity.

Earn your CHSP© credential and gain a competitive edge. Register now and save $200 with early bird pricing!

Register now: https://hubs.ly/Q044p82Q0

03/10/2026

Big ideas are easy to agree on. Executing them is where most organizations slow down. In home-based care, leaders are balancing urgent daily demands while trying to move long-term initiatives forward, and without a clear structure, progress can feel out of reach.

Project management creates the space for momentum. It provides clarity around ownership, timelines, and priorities, helping teams move from discussion to action without adding unnecessary pressure. When initiatives are guided with intention, work becomes more focused, collaboration improves, and progress feels achievable even in busy environments.

Growth Solutions partners with organizations to bring structure to complex initiatives so teams can move forward with confidence and purpose: https://hubs.ly/Q041wmTl0

03/09/2026

Looking to build your operational skills in compliance, financial and workforce management, leadership, and business development in one interactive workshop?

Join us next month for our Home Health Operations Certification Workshop. Earn 17 Nursing Contact Hours while gaining practical tools you can apply right away.

This is your opportunity to grow professionally and raise the bar for home health care.

Register now to secure your spot:

https://hubs.ly/Q044p25j0

03/05/2026

Clinical managers are often overwhelmed, not because the role is unclear, but because they try to carry everything themselves.

CHAP's Clinical Manager workshop focuses on the core skills clinical managers need to succeed, including how to manage time, avoid getting buried in the details, and delegate instead of absorbing every responsibility. Participants learn how to lean on their teams, play to their strengths, and step out of constant reaction mode.

The goal is simple: help clinical managers lead with greater clarity, think ahead rather than just keep up, and build a sustainable leadership approach that sets them up for long-term success.

Learn More: https://hubs.ly/Q041wmy-0

03/04/2026

At CHAP, we track what matters most to providers across home and community-based care: clinical outcomes, operational strength, growth, and workforce development.

Our refreshed Customer Performance Indicators reflect a measurable impact across each of these areas. Stronger quality outcomes. Broader market reach. Sustainable growth. Thousands of professionals advancing their expertise to elevate care delivery.

This is what happens when accreditation, education, and performance strategy align around the realities providers face every day.

All market data is independently validated through Trella Health analytics to ensure transparency and credibility.

Visit https://hubs.ly/Q045rr6W0 to explore the updated performance indicators and see how partnership translates into results.

03/02/2026

Most agencies don’t struggle with caring for patients. They struggle with translating good care into strong Star Ratings. Leaders see their CMS Star score move, but aren’t always sure why.

They know CAHPS matters, but don’t know exactly what behaviors change it.
They review reports, but struggle to connect the data to what happens in the home. That gap is what The Five-Star Formula was built to solve. This two-day virtual workshop walks Home Health and Hospice leaders step-by-step through how Star Ratings are built, where agencies lose points, and how daily clinical behavior impacts measurable outcomes.

You’ll learn:
What a true “Five-Star visit structure” looks like
How the CAHPS Star system is calculated
How managers should monitor performance
How accountability systems protect your rating
Why Star performance directly impacts financial stability and referral trust

Register now: https://hubs.ly/Q044p3yb0

02/27/2026

You know the feeling. The strategic plan is strong, the ideas are thoughtful, and the goals make sense on paper. Then the day starts. Phones ring, patient needs come first, and before long that plan gets pushed to tomorrow again. Not because it lacks value, but because there is rarely enough space to slow down and execute it well.

This is where many agencies get stuck. Progress stalls at the starting line as leadership teams juggle urgent demands rather than advancing intentional growth. Over time, the gap between vision and ex*****on widens, leading to frustration, missed opportunities, and momentum that never fully takes hold.

CHAP Growth Solutions helps close that gap by turning strategy into action. With the right structure, accountability, and support, growth becomes part of the organization's daily rhythm rather than another item competing for attention.

Learn more: https://hubs.ly/Q041wp0B0

Address

2300 Clarendon Boulevard, Suite 405
Arlington, VA
22201

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

https://chapinc.org/

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