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CHAP

Our goal is to revolutionize the accreditation experience & advance the highest quality of home care

04/16/2026

Education shapes how standards are understood, applied, and sustained.

The CHAP Verified Education category highlights programs and learning solutions that have undergone review to demonstrate alignment with the CHAP Standards of Excellence and to show no operational barriers to delivering high-quality home and community-based care.

Explore the CHAP Verified Education category: https://hubs.ly/Q049Wyhc0

Our rigorous CHAP Verified Program recognizes products and services that demonstrate innovation and a steadfast commitment to improving the delivery of high-quality care. CHAP Verified status indicates that a product or service has been reviewed for alignment with CHAP standards. It is not an endorsement, accreditation, or requirement for CHAP accreditation.

04/14/2026

Grow your agency with integrity. Advance your career. Lead with confidence.

Join CHAP’s Virtual Home Care Operations Workshop on May 13–14 and earn the Certified Home Care Professional Operator© (CHCPO©) credential.

During the two-day workshop, you’ll gain proven strategies and practical tools to drive growth, stand out in a competitive market, and position yourself as an industry leader.

Register today: https://hubs.ly/Q049M2n20

04/09/2026

Feel like you are losing yourself under a mountain of tasks and calls? Like the goals you have, keep getting buried under daily demands?

Project management creates structure and keeps initiatives moving. It brings accountability to the big things that often get stuck, like expanding a service line, opening a new location, or rolling out a new system. Without it, projects stall. With it, teams stay aligned and progress stays on track.

CHAP Growth Solutions helps home-based care organizations turn plans into action with clear timelines, coordinated communication, and measurable milestones.

Move forward with confidence: https://hubs.ly/Q047xN9D0

04/06/2026

Time’s running out! Only two weeks left until our Healthcare Sales Certification workshop in San Diego, California. Join us for this engaging learning experience!

Why should you attend our Healthcare Sales Certification Workshop?
- Gain insights into specialized healthcare sales strategies.
- Discover how to distinguish yourself in a competitive market.
- Learn practical techniques to build trust and establish enduring referral partnerships.
-And much more

Earn the CHAP Certified Healthcare Sales Professional© (CHSP©) credentials upon successful completion!

Registration closes soon: https://hubs.ly/Q049MbbL0

04/03/2026

Jennifer Kennedy breaks down an issue many providers don’t think about until it becomes a problem.

Unused medications in the home aren’t just clutter, they’re a growing risk most providers are still underestimating.

From accidental overdoses to drug diversion and environmental harm, the impact goes far beyond what’s visible. And with rising medication use, this is becoming harder to ignore.

Home-based care providers are in a unique position to change that, but the line between responsibility, regulation, and best practice isn’t always clear.

What should providers actually be doing?
Where does responsibility begin and end?
And what are the safest, most effective options today?

We walk through what’s required, what’s recommended, and what often gets missed.

Read more: https://hubs.ly/Q049l80F0

04/01/2026

Boosting your home health or hospice agency's rating to five stars can feel challenging: balancing patient satisfaction, cost control, and the relentless demands on your team. But what if there was a clear, proven path to get there?

Our expert facilitators have been in your shoes. They’ve helped real agencies achieve five-star success, not by spending more, but by implementing smart, targeted changes. By embracing focused strategies, using daily check-ins, and streamlining facility visits, these agencies achieved five-star ratings, improved patient outcomes, and even lowered labor costs compared to peers.

You’ll learn directly from experts:
- Bill Taylor, CPA: Finance and compliance strategist with decades of hospice and home health expertise.
- Nancy Mueller: Hospice finance consultant guiding agencies to raise quality and financial performance.

Together, they’ll show you what it really takes to deliver excellence in home health and hospice.

Register now and learn from the experts who’ve walked the Five-Star path: https://hubs.ly/Q047xLT40

03/30/2026

Strong home care agencies don’t grow by accident. They grow when operations are structured to support quality, workforce stability, and consistent service delivery.

Join us for the Home Care Operations Certification Workshop on May 13–14, designed for leaders responsible for managing and strengthening home care organizations.

During this virtual workshop, we’ll explore:
-Sales and growth strategies to strengthen referral pipelines and drive sustainable census
- Operational structures that improve efficiency, consistency, and scalability
- Workforce management models that support staffing stability and reliable service delivery
- Leadership systems that reinforce quality, accountability, and performance as you grow

Upon completion, you’ll earn the CHAP Certified Home Care Professional Operator (CHCPO)© credential and leave with practical strategies you can apply immediately within your organization.

If you’re responsible for the performance and direction of a home care agency, this workshop provides the operational framework to lead with confidence.
Secure your spot:
https://hubs.ly/Q047xKy90

03/27/2026

Referrals don’t slow down because the need disappears. They slow down when organizations fail to clearly demonstrate their value.

In home health, hospice, and home care, referral sources expect more than availability. They expect clinical credibility, consistent communication, and partners who understand the realities of care delivery in the home.

That’s exactly what the Healthcare Sales Certification Workshop is built to address.

Join Jan Sweat and Kassi Ellison in San Diego to learn how top-performing agencies approach business development.

You’ll leave with practical strategies you can apply immediately and the CHAP Certified Healthcare Sales Professional (CHSP©) credential that demonstrates your expertise in healthcare sales.

If your growth strategy depends on stronger referral partnerships, this workshop will give you the framework to make it happen.

Register:
https://hubs.ly/Q047xHTt0

03/24/2026

Most healthcare-at-home organizations have a growth initiative they know will move the needle. A new referral strategy. A service line expansion. A territory realignment. The plan is solid, and leadership is aligned. But day-to-day demands take over. Calls get canceled. Deadlines slip. Communication breaks down. What started with momentum slowly moves to the back burner.

This isn’t a strategy problem. It’s a bandwidth problem.

Growth stalls when leaders and teams are stretched thinly and pulled in too many directions to execute consistently. Expanding bandwidth means adding focused support that keeps initiatives moving, aligns stakeholders, and turns plans into action.

CHAP Growth Solutions steps in as that extra layer of ex*****on support, helping organizations accelerate key initiatives, reduce drag, and bring growth strategies to life faster. When bandwidth increases, progress follows.

Learn more: https://hubs.ly/Q047xPPq0

03/20/2026

From first steps to life’s later chapters, care should be thoughtful, safe, and built around what matters most. CHAP’s Age-Friendly and Pediatric Care certifications support organizations committed to delivering care that meets patients where they are, across every stage of life.

By aligning evidence-based standards with real-world care environments, these certifications help providers strengthen outcomes, support families, and demonstrate a forward-thinking approach to quality and safety.

Learn how CHAP certifications can support care across generations: https://hubs.ly/Q042sds80

03/18/2026

Boosting your agency’s rating to five stars can feel challenging, as you must balance patient satisfaction, cost control, and the relentless demands on your team. But what if there was a clear, proven path to getting there?

Our expert facilitators have been in your shoes. They’ve helped real agencies achieve five-star success, not by spending more, but by implementing smart, targeted changes.

This workshop will break down the specific actions that transformed these agencies and show you how to apply them to your own.

Register now: https://hubs.ly/Q044p59c0

03/16/2026

A site visit should never feel like an interrogation. At CHAP, it doesn’t.

- Our surveyors are industry experts who understand real-world care delivery.

- We focus on education, not just evaluation, ensuring that agencies leave the process stronger.

- CHAP site visits offer real-time insights that help organizations refine their processes, not just meet regulations.

Accreditation should help agencies improve, not just pass a test. That’s the CHAP difference: https://hubs.ly/Q0466bSc0

Address

2300 Clarendon Boulevard, Suite 405
Arlington, VA
22201

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

https://chapinc.org/

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