What are the opening hours?

Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

CHAP

Our goal is to revolutionize the accreditation experience & advance the highest quality of home care

02/13/2026

This session will help home health leaders identify financial blind spots that quietly erode margins and reimbursement. Participants will explore how operational practices, quality performance, and compliance requirements directly influence revenue, and will learn practical strategies to uncover missed financial opportunities. The session will also demonstrate how to use data and operational insights to make smarter, more strategic financial decisions.

You’ll learn how to:

- Spot common financial blind spots that lead to missed revenue in home health agencies.
- Understand how operations, quality, and compliance affect reimbursement.
- Use data and practical strategies to improve financial performance and decision‑making.

Register now: https://hubs.ly/Q042scms0

02/12/2026

Leading a healthcare-at-home organization often means operating at full capacity, with little room to think, plan, or reset. When every decision feels urgent and priorities compete for attention, leader bandwidth shrinks. Over time, limited bandwidth affects how teams are supported, how quickly issues are resolved, and how confidently the organization can grow.

Sustainable growth depends on expanding leadership bandwidth, not just working harder. Clear priorities, confident delegation, aligned teams, and the right operating systems create space for better decisions and stronger performance. When leaders regain capacity, momentum follows.

CHAP Growth Solutions partners with leaders to step back, regain clarity, and build systems that expand bandwidth and support long-term success.
https://hubs.ly/Q03-5f6c0

02/10/2026

Is your hospice team facing hurdles like:

- Keeping pace with regulatory changes
- Maintaining care quality through high turnover
- Strengthening financial oversight and stability
- Inspiring and developing strong leaders

The CHAP Hospice Operations Certification Workshop can help you tackle these challenges (and more) head-on. Through this two-and-a-half-day workshop, walk away with practical tools, proven strategies, and a nationally recognized credential to guide your organization toward lasting success.

Seats are filling quickly. Secure your spot before registration closes: https://hubs.ly/Q042sbdk0

02/09/2026

With increased CMS scrutiny on hospice programs, understanding program integrity has never been more important.

MJ Ruppert, RN, CHC, Director of Regulatory Affairs at CHAP, will be speaking at the 2026 Texas New Mexico Hospice & Palliative Care Conference on what this heightened oversight means for hospice providers, what surveyors are focused on, and how leaders can stay ahead of enforcement risks.

Join her Friday, March 6 from 1–2 pm for a practical discussion on the current survey and regulatory environment impacting hospice agencies, including CMS program integrity priorities, increased survey scrutiny, and enforcement remedies.

Learn more about the conference and register here:
https://hubs.ly/Q042mbhm0

02/05/2026

Back by Popular Demand!

Demand was clear. After the class filled last year, the Clinical Manager Certification Workshop returns March 17–19 to meet the need for practical clinical leadership training.

Participants will:
Turn Conditions of Participation and Payment into practical daily actions
Apply QAPI principles to improve quality and accountability
Build financial, leadership, and communication skills that support stronger teams

Clinical managers are essential to safe, compliant, high-performing care. This CHAP Career Certification equips you to lead with clarity and confidence.

✔ Earn 14 nursing contact hours
✔ CMC-HH or CMC-HSP Certification
✔ Gain tools you can use immediately

Registration is open, but capacity is limited: https://hubs.ly/Q041whZQ0

02/04/2026

What do agencies struggle with most on survey? Patterns.

Our new three-part podcast series breaks down the Top 10 CHAP survey deficiencies for 2025 across Hospice, Home Health, and DMEPOS. From care plan alignment and medication reconciliation to aide oversight, documentation, infection control, and QAPI, each episode focuses on practical workflows that support quality care and ongoing survey readiness.

Hosted by Jennifer and Kim, with Shannon joining as the DMEPOS expert, this series translates survey findings into clear, actionable insights for healthcare-at-home leaders.

Listen now and strengthen the systems behind your care.

Listen to Hospice: https://hubs.ly/Q041zt9g0
Listen to Home Health: https://hubs.ly/Q041ztvH0
Listen to DMEPOS: https://hubs.ly/Q041zvGd0

02/02/2026

Navigating the gray areas of accreditation can be overwhelming, but you don’t have to do it alone.

Whether you’re preparing for your first CHAP survey, mid-cycle, or guiding others as a consultant, CHAP’s Accreditation Intensives offer a clear, practical roadmap through each chapter and requirement and the top deficiencies.

This interactive, scenario-based session is built for providers and consultants. It will help you gain clarity, confidence, and actionable strategies.

Reserve your spot today: https://hubs.ly/Q03_vT6M0

01/29/2026

Care looks different at every stage of life, and an age-differentiated care approach supports that flexibility.

CHAP’s Age-Friendly Care and Pediatric Care certifications are designed to be innovation-friendly, giving providers the freedom to deliver care that fits the needs of older adults, children, and families without forcing a one-size-fits-all model. With common-sense standards and room to adapt, organizations can grow services, improve outcomes, and meet patients where they are.

Because quality care should evolve with the people it serves: https://hubs.ly/Q03ZWJGr0

01/27/2026

Hospice operations is where strategy meets ex*****on.

The Hospice Operations Certification Workshop is designed for leaders who want a deeper command of how hospice actually runs, from compliance and workflows to workforce alignment and financial oversight.

This in-person experience helps you connect regulatory expectations to daily operations, strengthen consistency across teams, and build systems that support quality and stability. You will also earn a CHPO© credential that reflects your operational expertise.

Join us in San Diego and turn complexity into structure.

Details and registration →
https://hubs.ly/Q03_vQG60

01/23/2026

Date Change! Our Home Care Intensive has been rescheduled for February 18 -19.

Whether you’re starting from the ground up, preparing for reaccreditation, or simply exploring what CHAP accreditation can mean for your agency, this training is built for you.

Our Home Care/Private Duty Accreditation Intensive and Consultant Training go beyond the basics, helping you strengthen compliance, elevate patient outcomes, and gain hands-on strategies from the CHAP Standards of Excellence.

Only two weeks away. Register now: https://hubs.ly/Q03_vDGh0

01/21/2026

Competitive bidding is returning, and preparation matters.

CMS is restarting the DMEPOS Competitive Bidding Program in 2026, with important regulatory and structural changes finalized in December 2025. This session provides a clear breakdown of what suppliers need to know now, including how new requirements differ from prior rounds and which legacy policies remain in place.

Join industry experts Mary Ellen Conway and Cara Bachenheimer for a practical, policy-focused discussion on organizational readiness, financial considerations, accreditation implications, and how to track ongoing CMS guidance as it is released.

Wednesday, February 4

Register to gain the insight and clarity needed to prepare for the next competitive bidding cycle with confidence: 130a6d28-3e19-4891-8dea-32e6fc200eb4@1e3b407a-977d-422c-9cc8-1e81d589ac96?utm_campaign=Webinars&utm_medium=email&_hsenc=p2ANqtz--T2m5tZzt43yC81izMkfav-1GQkCrZP3PDR-sSo5o4CXtWnk40PvRExSlQQouYVzoJJcHPWbqp2I8Yfz_txlb7cQVL8cdPxmcNh41iPHc5voKHKK8&_hsmi=399774914&utm_content=399774914&utm_source=hs_email" rel="ugc" target="_blank">https://events.teams.microsoft.com/event/130a6d28-3e19-4891-8dea-32e6fc200eb4@1e3b407a-977d-422c-9cc8-1e81d589ac96?utm_campaign=Webinars&utm_medium=email&_hsenc=p2ANqtz--T2m5tZzt43yC81izMkfav-1GQkCrZP3PDR-sSo5o4CXtWnk40PvRExSlQQouYVzoJJcHPWbqp2I8Yfz_txlb7cQVL8cdPxmcNh41iPHc5voKHKK8&_hsmi=399774914&utm_content=399774914&utm_source=hs_email

01/19/2026

Join this in-depth virtual training designed for providers and consultants seeking a practical understanding of CHAP’s Standards of Excellence.

Attend one intensive or save $300 when you register for both. Each session walks through the standards, highlights common deficiencies, and breaks down how to apply compliance expectations in real-world operations.

Topics include infection prevention, documentation best practices, medication reconciliation, care coordination, and performance improvement, all tied directly to strengthening quality and survey readiness.

Register now for early bird pricing:
https://hubs.ly/Q03-5cyj0

Address

2300 Clarendon Boulevard, Suite 405
Arlington, VA
22201

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Website

https://chapinc.org/

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