04/16/2026
Ashley Medical Center is seeking a dependable, friendly, and professional Front Office Receptionist to join our healthcare team. This position serves as the first face and voice our patients and visitors encounter, setting the tone for their entire experience. We are looking for someone who takes pride in creating a welcoming, positive, and professional environment from the moment a patient walks through the door or calls our facility.
Position Summary
The Front Office Receptionist is responsible for delivering a high-quality first impression while supporting daily front office operations. This role includes greeting patients and visitors, managing incoming calls, scheduling appointments, assisting with patient payments, and ensuring smooth and efficient front desk workflow—all while maintaining strict confidentiality and professionalism.
Key Responsibilities
• Greet patients and visitors in a warm, welcoming, and professional manner
• Serve as the first point of contact and represent Ashley Medical Center with a positive, helpful attitude
• Answer and route incoming phone calls using a multi-line phone system
• Schedule appointments and assist with patient check-in and check-out
• Verify patient information and assist with basic registration tasks
• Maintain patient confidentiality and comply with HIPAA requirements
• Communicate clearly and effectively with clinical staff and other departments
• Manage multiple tasks efficiently in a fast-paced healthcare environment
• Perform clerical duties such as scanning, filing, and data entry
• Provide general support to ensure smooth and professional front office operations
• Assist with management and coordination of rental properties, including tenant communication, basic administrative tracking, and related support tasks
Qualifications
• High school diploma or equivalent required
• Previous customer service or office experience preferred
• Medical office or hospital experience a plus, but not required
• Strong communication and interpersonal skills
• Basic computer skills (EHR, scheduling software, Word, Excel)
• Ability to remain calm, courteous, and organized during busy periods
• Reliable attendance and punctuality are essential
Work Schedule
• Monday – Friday (8a-5p)
How to Apply
Interested applicants may apply in person at Ashley Medical Center or through Human Resources and our standard hiring process. Resumes may be sent to krobinson@amctoday.org
Ashley Medical Center is an equal opportunity employer.
