12/23/2025
๐๐ญ๐๐๐ ๐๐ฉ๐จ๐ญ๐ฅ๐ข๐ ๐ก๐ญ
โจ ๐๐๐๐ญ ๐๐ฎ๐ ๐๐ฉ๐๐ง๐๐๐ซ, ๐๐ฎ๐๐ฅ๐ข๐ญ๐ฒ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ
๐๐ซ๐ข๐๐ ๐๐ฌ ๐๐จ๐ฆ๐ & ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐ญ๐ฒ ๐๐๐ซ๐ฏ๐ข๐๐๐ฌ | ๐๐๐ซ๐ฌ๐จ๐ง๐๐ฅ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐๐ซ๐ฏ๐ข๐๐๐ฌ (๐๐๐)
Sue Spencer plays a vital behind-the-scenes role in ensuring clients receive safe, compassionate, and high-quality care in their homes. As a Quality Specialist with our Personal Support Services team, Sue oversees the care provided by PSS staff through regular in-home visits, observations, and ongoing training. From personal care support to everyday tasks like grocery shopping, Sue helps make sure services are delivered with professionalism, dignity, and heart.
One of Sueโs biggest priorities is supporting PSS staff so they feel confident and well-prepared. By answering questions, offering guidance, and providing hands-on training when needed, she helps ensure staff are fully equipped to support consumers to the best of their ability.
Sue says the most meaningful part of her job is witnessing the connection between staff and consumers. Seeing a smile on a clientโs face, knowing they feel safe, respected, and cared for, is what reminds her why this work matters. She also values the relationships built with caregivers and families, and the trust they place in the Bridges team.
Something many people may not realize is that PSS care goes far beyond daily tasks. Companionship is just as important as hands-on supportโand Sue emphasizes how meaningful those moments of conversation, laughter, and shared memories can be for consumers.
Sue truly loves her work and describes it as the best job sheโs ever had. Sheโs proud to be part of Bridges and excited about the rebrand, which she sees as an opportunity to reintroduce Personal Support Services to the community and highlight the important role Bridges plays in helping people remain safely and happily in their homes.
๐ Stay tuned as we continue counting down and sharing the people and services behind Bridges Home & Community Services.
