03/13/2026
A Moment That Reminds Us Why Compassion Matters
During a recent walk through the Imaging Department, a quiet moment in the waiting area turned into a powerful reminder of the impact compassionate care can have.
A patient waiting for her mammogram shared how much she appreciates Joanna, one of our mammography technologists. She described how Joanna takes the time to explain each step, offer reassurance, and create an environment where patients feel comfortable and cared for.
When her exam was complete, the patient returned smiling and shared that Joanna is the reason she comes back each year. But what stood out most was what she said next: her positive experience begins the moment she walks through the door. From the warm greetings to the supportive care, she feels welcomed and valued every step of the way.
Moments like this reflect the heart of our Imaging team and their commitment to compassionate, patient-centered care.
Thank you to Joanna and the entire team for the comfort, trust, and excellence you provide every day.