01/14/2026
Denials are usually discussed like this:
“Billing will handle it.”
But here’s what denials actually do:
❌Front desk rechecks eligibility
❌Staff rework the same claim
❌Doctors get pulled into clarifications weeks later
That’s not a billing issue.
That’s operational drag.
The surprising part?
Most denials are predictable.
When the same patterns repeat,
reacting every month becomes more expensive than preventing them once.
Reducing denials doesn’t just protect revenue.
It protects your team’s energy.
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This was Part 2 of the series.
Coming up Part 3: the awkward topic- patient payments.
