Reflections Management & Care

Reflections Management & Care At Reflections Management & Care, we empower seniors and families with the tools and support to make informed decisions.

With expertise and a holistic approach to simplify transitions and ensure seamless, compassionate care. At Reflections Management & Care, we are dedicated to providing personalized, compassionate care management and health support services for seniors and their families across Central New York. With over 20 years of experience, we specialize in helping seniors maintain their independence while navigating the complexities of aging. Our team works closely with families to create individualized care plans, coordinate services, and ensure that seniors live safely and comfortably in their homes. We understand that every family’s situation is unique, which is why we take a tailored approach to meet the specific needs of each client. Whether it’s assisting with healthcare decisions, managing in-home care, or providing resources and advocacy, our goal is to provide peace of mind and ensure that aging in place is both possible and fulfilling. Founded by Lindsay Kratzer, a certified Care Manager and Dementia Practitioner, Reflections Management & Care is committed to delivering high-quality, reliable services with compassion and professionalism. We also offer valuable community initiatives, such as our Memory Cafe, to help support individuals with cognitive challenges and their caregivers. Let us help you navigate the aging process with confidence and clarity. Contact us today to learn how we can make a positive impact on your loved one’s care journey.

🏡 Aging in Place Series - Part 3“Mom's fine."Three siblings. Three completely different versions of reality.Sarah visits...
11/13/2025

🏡 Aging in Place Series - Part 3

“Mom's fine."

Three siblings. Three completely different versions of reality.
Sarah visits and sees the clutter, the expired food, the unopened mail. David talks on the phone and hears Mom sounding cheerful and sharp. Jennifer is overwhelmed juggling work and family, desperately wanting to believe everything's okay.

All three are seeing truth. And all three are missing the bigger picture.

This is the hidden challenge of aging in place: When families can't agree on what's really happening, how do you create a plan that actually works?

In Part 3 of our series, we share how Sarah's family finally got on the same page, and discovered that Mom could absolutely stay home safely. She just needed support they hadn't recognized.
Because “Mom's fine" should never be wishful thinking. It should be a reality supported by a solid plan. 💙

Read their story: https://reflectionscny.com/when-moms-fine-becomes-a-family-crisis-the-hidden-truth-about-aging-in-place/

🇺🇸 Veterans Day 2025 🇺🇸Today, we honor and extend our sincere gratitude to all who have served in the United States Arme...
11/11/2025

🇺🇸 Veterans Day 2025 🇺🇸

Today, we honor and extend our sincere gratitude to all who have served in the United States Armed Forces. Your dedication, courage, and sacrifice have safeguarded the freedoms we cherish.

At Reflections Management and Care, we recognize the profound contributions of our veterans and their families. We are committed to supporting their well-being and ensuring they receive the care, respect, and dignity they deserve.
Thank you to all veterans for your service to our nation.

🎉 Happy Birthday, Dianna! 🎉All of us at Reflections Management & Care want to wish you a wonderful day filled with joy a...
11/09/2025

🎉 Happy Birthday, Dianna! 🎉

All of us at Reflections Management & Care want to wish you a wonderful day filled with joy and celebration! 🌷

Your compassion, dedication, and the positive impact you make in our community never go unnoticed. We are so grateful for everything you do and the light you bring to others. 💙

We love seeing the difference you make every day — thank you for being such a reflection of care in all that you do! 💫

🌟 Honored to Support the Alzheimer's Walk with Reflections Management & Care and Reflections Memory Cafe! 🌟This past Sun...
11/08/2025

🌟 Honored to Support the Alzheimer's Walk with Reflections Management & Care and Reflections Memory Cafe! 🌟

This past Sunday, we had the privilege of being part of an incredible event—the Alzheimer’s Walk—to raise awareness and show our support for those living with Alzheimer’s and other dementias. 💜

At Reflections Management & Care and Reflections Cafe, advocacy is at the heart of what we do. We are dedicated to not only providing compassionate care for those affected but also actively participating in events like this one to raise awareness, fund research, and create a community of support. 🙌

By walking together, sharing stories, and uniting with families, caregivers, and other organizations, we are proud to help spread the message that no one has to face this journey alone. We are committed to being a voice for those who are often forgotten and working every day to make sure that people living with memory loss receive the care, dignity, and respect they deserve. 💜

Thank you to everyone who joined and supported the cause, and showed up with such heart and determination. Together, we are making a difference! 🌍

🌟 Celebrating National Family Caregivers Month 🌟As we end the first week of National Caregivers Month, we want to take a...
11/07/2025

🌟 Celebrating National Family Caregivers Month 🌟
As we end the first week of National Caregivers Month, we want to take a moment to recognize and thank the incredible caregivers in our community. 💙

Your compassion, strength, and dedication make a world of difference every single day — and your work never goes unnoticed.

Here are a few gentle reminders and tips for caregivers:
💧 Take care of yourself — rest, hydrate, and give yourself permission to pause.
🤝 Ask for help — you don’t have to do it all alone.
🧘 Prioritize your well-being — even small moments of calm can make a big impact.
📚 Stay informed — understanding your loved one’s condition can reduce stress and improve care.
At Reflections Management & Care, we’re here to support you with guidance, resources, and personalized assistance. 💕

📞 Call us today to learn how we can help lighten your load and empower you in your caregiving journey.

🏡 Aging in Place Series - Part 2“Just install grab bars and Mom will be fine."If only it were that simple.Aging in place...
11/06/2025

🏡 Aging in Place Series - Part 2

“Just install grab bars and Mom will be fine."

If only it were that simple.

Aging in place is about so much more than home modifications. It requires four essential pillars:

🏥 Health & Medical Management 🍽️ Daily Living Support 🛡️ Safety & Environment
❤️ Social & Emotional Well-being

When Robert's family focused only on safety modifications, they missed three critical pillars. The result? A preventable health crisis that nearly ended his ability to stay home.

In Part 2 of our Aging in Place series, we share Robert's story and reveal why successful aging in place requires a holistic approach, not just hardware, but human support.

Don't mistake the house for the home.

Read the full article: https://reflectionscny.com/just-install-grab-bars-why-aging-in-place-is-about-so-much-more-than-home-modifications/

🎉 Reminder: Voting for the 2025 Senior Care Awards Ends Tuesday 11/4/25! 🎉We are thrilled to be finalists in three categ...
11/02/2025

🎉 Reminder: Voting for the 2025 Senior Care Awards Ends Tuesday 11/4/25! 🎉
We are thrilled to be finalists in three categories:

1️⃣ Senior Care Organization of the Year – Reflections Management & Care
2️⃣ Specialized Service of the Year – Reflections Memory Cafe
3️⃣ CLA Professional of the Year – our very own Lindsay Kratzer

A heartfelt thank you to everyone who nominated us! Your support means the world and reflects the passion and dedication of our team to making a difference every day. 💙

Vote here: 🔗 https://docs.google.com/.../1FAIpQLSdLJt.../viewform
Or simply scan the QR code on the flyer below.

We’d be so honored to have your support! Please share this post to help us celebrate senior care in our community! 🙏

🏡 Aging in Place Series - Part 1Margaret wanted to stay in her home, the place where her memories lived in every corner....
10/27/2025

🏡 Aging in Place Series - Part 1

Margaret wanted to stay in her home, the place where her memories lived in every corner. But wanting to age in place and safely aging in place are two different things.

Nearly 90% of seniors want to age in place, yet many families struggle to make it work safely. The challenge isn't usually the house itself, it's coordinating the complex web of support services that make home a viable long-term option.

In our new blog series, we're exploring what “aging in place" really means and how to make it work for your family.

Part 1 shares Margaret's story and reveals the gap between desire and reality, and how to bridge it.

Because home isn't just a place. It's where life continues to unfold with dignity, safety, and joy. ❤️

Read the full story: https://reflectionscny.com/the-kitchen-table-that-told-the-truth-what-aging-in-place-really-means/

Since Medicare’s telehealth flexibilities expired on September 30, 2025, we’ve noticed a real impact on our older and ho...
10/22/2025

Since Medicare’s telehealth flexibilities expired on September 30, 2025, we’ve noticed a real impact on our older and homebound clients:

Some are struggling to make in-person appointments due to mobility or transportation challenges.

Routine care, medication management, and chronic condition monitoring are being delayed or disrupted.

Caregivers are feeling more strain, trying to help loved ones get to appointments safely.

Telehealth has been a lifeline for so many—allowing safe, timely care from home.
That’s why we are supporting the CONNECT for Health Act of 2025 (S. 1261/HR 4206), which would make these telehealth flexibilities permanent.

💻 You can help: Contact Congress and urge them to support this bill so older adults and vulnerable clients can continue accessing the care they need: https://ldng.ag/4ndtBU4

Let’s make sure no one is left behind when it comes to care. 💙

🚨 Make Telehealth Waivers Permanent 🚨

Medicare telehealth flexibilities expired on Sept. 30, and with no extension currently possible due to the government shutdown, older adults’ access to care is limited and providers are navigating scheduling and staffing issues to ensure visits occur in person.

Urge to pass the CONNECT for Health Act of 2025 (S. 1261/HR 4206) and stop the telehealth cliff by authorizing these flexibilities permanently.

Take action now: https://ldng.ag/4ndtBU4

🎉 Let the Voting Begin for the 2025 Senior Care Awards! 🎉We are thrilled to announce that Reflections Management & Care ...
10/21/2025

🎉 Let the Voting Begin for the 2025 Senior Care Awards! 🎉
We are thrilled to announce that Reflections Management & Care has been selected as a finalist in three categories:

1️⃣ Senior Care Organization of the Year
2️⃣ Specialized Service of the Year – for our sister organization, Reflections Cafe
3️⃣ CLA Professional of the Year – with our very own Lindsay Kratzer recognized

A heartfelt thank you to everyone who nominated us! We are truly honored to be recognized across multiple categories. Making a difference in people’s lives is what we strive for every day, and this recognition reflects the passion and dedication of our team.

🗳️ Voting ends on November 4, 2025 – so make sure to get your votes in before then!

We would be so honored to have your support! Cast your vote for your favorites and help spread the word. You can find more information and vote here:

🔗https://docs.google.com/forms/d/e/1FAIpQLSdLJt_pp3jjzWklD1mRPZ7V4Coan_YkKaDRczdVeAJSwonhkg/viewform

Or simply scan the QR code on the flyer below.
Please share this post to help us spread the word – thank you for supporting our mission and celebrating senior care in our community! 💛

💙 "How do we move forward after a diagnosis of early-onset dementia?"It's one of the hardest questions families face. Th...
10/16/2025

💙 "How do we move forward after a diagnosis of early-onset dementia?"

It's one of the hardest questions families face. The truth is, while life will look different than you planned, it can still be filled with love, connection, and meaningful moments.

We've walked alongside many families on this journey, and we've seen: ✨ New creative talents emerge ✨ Families grow closer through shared challenges ✨ Simple moments become more precious ✨ Strength you never knew you had

Yes, there are practical things to figure out—safety modifications, legal planning, care options. But there's also room for joy, laughter, and making memories together.

The key is having the right support team who understands the unique challenges of early-onset dementia and can help you navigate each step with dignity and hope.

You don't have to do this alone. Read our latest blog for practical strategies and remember—we're here for you every step of the way.

https://reflectionscny.com/living-with-early-onset-dementia-maintaining-quality-of-life-and-finding-hope/

🌿 Reflections Management and Care was honored to attend the 4th Annual Empower Parkinson’s Care Partner Event last week—...
10/14/2025

🌿 Reflections Management and Care was honored to attend the 4th Annual Empower Parkinson’s Care Partner Event last week— a truly wonderful day filled with support, inspiration, and connection for those caring for loved ones with Parkinson’s.

We were deeply moved by Barbara Davis, author of "Advice From a Parkinson’s Wife: 20 Lessons Learned the Hard Way," whose story resonated with everyone in attendance. We’re also so grateful for Jill Weldum, LMFT, who shared such valuable insight and practical guidance for care partners.

A heartfelt thank you to Empower Parkinson, Inc. for hosting such an incredible event and for all the work you do to uplift, educate, and empower those living with Parkinson’s and their care partners. 💜

If you or a loved one has Parkinson’s, reach out to a trusted care manager at Reflections Management and Care. We’re here to help guide you through this journey with understanding, expertise, and ongoing support.

Address

52 Oswego Street Suite 10
Baldwinsville, NY
13027

Opening Hours

Monday 8am - 4pm
Tuesday 8am - 4pm
Wednesday 8am - 4pm
Thursday 8am - 4pm
Friday 8am - 4pm

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