04/02/2026
For patients, visitors, and staff at SSM Health St. Clare Hospital - Baraboo, a visit from Kathy Balfanz and her four-legged partner, Murphy, is often the highlight of the day. Since beginning their volunteer service in April 2025, this compassionate duo has brought comfort, connection, and countless smiles throughout the hospital.
Kathy’s decision to volunteer at SSM Health St. Clare Hospital is deeply rooted in her connection to the Baraboo community. “I grew up in Baraboo and do most of my business here,” she shares.
Her commitment to giving back is evident not only at the hospital, but also through her regular visits to nursing homes, assisted living communities, and memory care facilities in the area.
Kathy and Murphy’s journey to SSM Health St. Clare Hospital began after a personal experience that left a lasting impression. “I had stopped by St. Clare Hospital once (by permission) to visit a relative that was a patient and received such a warm welcome here!” she says. Inspired by that kindness, Kathy wanted to expand Murphy’s therapy visits to include the hospital setting.
As a therapy dog team, Kathy and Murphy have a special role - bringing joy and comfort simply by being present.
For Kathy, the reward is immediate and heartfelt. “Seeing the smiles and joy that Murphy brings to people,” she says, is her favorite part of volunteering. From patients to staff members, Murphy’s gentle presence has a way of brightening even the most difficult days.
Outside of volunteering, Kathy’s life is just as full. She and her husband run a farm, where she spends time caring for animals. Both of her dogs are certified therapy dogs, keeping her busy with weekly visits. On top of that, Kathy is a proud grandmother to eight grandchildren. “They keep me busy!” she says.
When asked what she would tell someone considering volunteering at SSM Health St. Clare Hospital - Baraboo, Kathy’s answer is simple and enthusiastic: “Go for it! Everyone here is so friendly, always glad to see us!”
Kathy and Murphy exemplify the heart of volunteerism at SSM Health St. Clare Hospital - Baraboo. Their time, compassion, and dedication make a meaningful difference, and their visits are a reminder that sometimes the smallest gestures can have the biggest impact.
For more information on volunteering at SSM Health St. Clare Hospital - Baraboo, contact Carrie Doro, volunteer coordinator, at 608-356-1430 or email her at Carrie.Doro@ssmhealth.com.
