10/06/2020
2020 has been a year like no other! ...and even though we wouldn't want to repeat it, what we have experienced is remarkable.
Being forced to close for six weeks due to Covid was daunting, and as you can imagine, there was an overwhelming amount of uncertainty. Dr Gravino's calm confidence put our team at ease. He guided us through those six weeks, implemented the necessary changes and led us back to a safe, positive work environment. Throughout it all, every patient we talked with was kind, considerate and flexible. We are truly blessed, and thankfully, the entire team was on board to return... here we go!
Day one was the most tense day we can remember in our 32yr history. Are we doing all we can? Is it enough? Will we all be safe? Dang these masks are TIGHT! People magazines gone? No Coffee in the waiting room? But wait, patients were.... Happy to be here!
Because of lockdown, they loved having somewhere to go! lol! They also trusted us to provide them with the best possible care. We fed off their enthusiasm, and true to the heart and soul of this profession, the stress fell away and we simply enjoyed caring for people again.
Today, with God's grace, our entire team, and their families, have remained healthy. Dr Gravino's commitment to protocols that go above and beyond requirements makes it possible for us to thrive. We are rockin' and rollin' and are excited about the future!
Thank you to all of our amazing patients, family members and friends. Because of you, we will look back on this once-in-a-lifetime event with head-shaking awe and a deep admiration for the goodness in all people.
Warmest Regards,
Team Gravino
Dr, Diane, Krystal, Sarah, Vicky, Allison, Justine & Corinne