02/05/2026
Job Title: Medical Front Desk Receptionist
Location: Bean Station, Tn
Job Type: Full-time
Pay based on experience
Send Resume to jjohnsonhometownmedical@gmail.com
Job Summary
The Medical Front Desk Receptionist is responsible for the professional and courteous management of the front office, ensuring efficient patient flow from check-in to check-out. The ideal candidate will manage scheduling, verify insurance, and maintain patient confidentiality in a fast-paced environment.
Key Responsibilities
Patient Experience: Greet patients warmly, check them in, and manage the waiting area to ensure a comfortable, clean environment.
Scheduling: Schedule appointments, manage cancellations, and confirm upcoming visits via phone or email.
Administrative Duties: Answer, screen, and direct phone calls, handle patient inquiries, and manage incoming/outgoing mail and faxes.
Data Management: Accurately enter patient demographics, scan documents into the EMR system, and maintain updated records.
Insurance Verification: Verify patient insurance eligibility, obtain prior authorizations, and collect copayments/balances at the time of service.
Compliance: Maintain strict patient confidentiality in compliance with HIPAA regulations.
