What are the opening hours?

Monday 9am - 7pm Tuesday 9am - 7pm Wednesday 9am - 7pm Thursday 9am - 7pm Friday 9am - 7pm Saturday 12pm - 4pm

The H-Line / NYS HIV Hotline

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Bellmore, NY
The H-Line / NYS HIV Hotline

The New York State HIV/STI/HCV hotline provides HIV, STI, and Hepatitis C education, risk-reduction We are here for you.

The New York State HIV/STI/HCV hotline provides HIV, STI and Hepatitis C education, risk-reduction information and referrals. The hotline services are available free of charge to the general public. To request free *condoms and to access our online directory please visit thehline.org

*Condoms are discreetly mailed to your home

02/11/2026

1. El casco para bicicleta 🚲
No prohibimos andar en bicicleta porque sea arriesgado; fomentamos el uso del casco.
Objetivo: Los cascos no previenen accidentes, pero reducen el riesgo de lesiones cerebrales.
Realidad: Aceptamos los riesgos y usamos cascos para reducir el daño.
2. Programas de Intercambio de Jeringas (SSP) 💉
Los Programas de Servicio de Jeringas proporcionan agujas estériles a los consumidores de dr**as.
Objetivo: Prevenir la transmisión del VIH y la hepatitis C.
Realidad: Aceptan los trastornos por consumo de sustancias y se centran en la prevención de enfermedades infecciosas, a la vez que conectan a las personas con la atención médica.
3. Puntos de Desecho Seguro 🗑️
La reducción de daños también ayuda a las comunidades. Los puntos de desecho seguro mantienen las agujas y medicamentos peligrosos fuera de las calles y de los suministros de agua.
Objetivo: Prevenir pinchazos accidentales con agujas para trabajadores, niños y mascotas.
Realidad: Crea una comunidad más limpia y segura al resolver un problema de residuos.

¿Tienes preguntas? La LÍNEA H está aquí para brindarte información confidencial y sin prejuicios, y conectarte con centros de prueba cerca de ti.
📞 Llámanos al (800) 541-2437
💻 Chatea con nosotros en thehline.org

02/10/2026

Black women face much higher rates of new HIV diagnoses in the U.S.—nearly 8–10 times higher than white women—yet are underrepresented among PrEP users. Only 7% of PrEP users identify as female, though women make up 20% of new HIV cases.
PrEP can reduce sexually acquired HIV by up to 99% when taken as prescribed. Still, awareness is low: over 60% of Black adolescent girls and young women in one study had never heard of PrEP.
This can change.
PrEP is for Black women. PrEP is safe. PrEP is power.
• Available as daily pills or long‑acting shots.
• Confidential, safe, effective.
• Especially important for women with unknown partner status, inconsistent condom use, or power imbalances.
Your health, protection, and future are yours.
Black women deserve every HIV prevention tool.
PrEP is part of that power.
Worried about HIV or cost, reach out to get connected to PrEP.
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

02/07/2026

National Black HIV/AIDS Awareness Day ( ) is a day to celebrate the strength, resilience, and diversity of Black communities while raising awareness about the impact of HIV/AIDS. First established in 1999, this important day recognizes both historic and ongoing effects of racism, prejudice, and structural inequities, and highlights the importance of advancing health equity, access to care, and community-led solutions to reduce HIV related disparities.

Although there have been advances in prevention and care since the onset of this epidemic, HIV/AIDS remains a significant public health concern. In 2023, Black/African American individuals accounted for 41.9% of HIV diagnoses in the United States. In New York State, 2,555 individuals were newly diagnosed with HIV in 2024, of whom over 42% (1078) were Black. Compared to other racial and ethnic groups, Black communities continue to be disproportionately impacted by HIV due to systemic inequities that stem from poverty and structural oppression.

Reach out to the H Line for HIV testing sites and information.

📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

02/06/2026

Tomar el control de tu salud nunca ha sido tan fácil ni tan discreto. El estado de Nueva York está ofreciendo kits de autoprueba de VIH gratuitos para que obtengas respuestas desde la comodidad de tu hogar. Sin clínicas, sin citas, sin salas de espera.
Haz clic en el enlace https://survey.alchemer.com/s3/8280644/HSTG-Winter-2026-Eligibility-Survey
¡El conocimiento es poder! Ya sea que tu resultado sea negativo o positivo, conocer tu estado es el primer paso hacia un futuro saludable:
Si es negativo: Explora opciones de prevención como la PrEP para mantenerte protegido.
Si es positivo: El tratamiento moderno (TAR) permite a las personas que viven con VIH llevar una vida larga y saludable y alcanzar I=I (Indetectable = Intransmisible).
¿Tienes preguntas?
📞 Llámanos al (800) 541-2437
💻 Chatea con nosotros en thehline.org
casa

02/04/2026

Treat yourself right .Get tested .It's free ,fast ,and all love.
Reach out to get connected
(800) 541-2437

02/03/2026

STIs affect Black communities more due to barriers, stigma, and unequal healthcare—not behavior. Breaking the cycle means sharing information, getting tested, and centering Black voices.
This February, remember:
- Getting tested is self-love

- Open conversations build trust

- Prevention saves lives

- Everyone deserves affirming care

Your health matters to Black history

Need support or info? Our hotline can help.

Have questions?
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

02/02/2026

Taking control of your health has never been easier—or more private. NYS is giving FREE HIV self-test kits so you can get answers from the comfort of your own couch. No clinics, no appointments, no waiting rooms.
Click on the link https://survey.alchemer.com/s3/8280644/HSTG-Winter-2026-Eligibility-Survey

Knowledge is power! Whether your result is negative or positive, knowing your status is the first step toward a healthy future:

If Negative: Explore prevention options like PrEP to stay protected.

If Positive: Modern treatment (ART) allows people living with HIV to live long, healthy lives and reach U=U (Undetectable = Untransmittable).
Have questions?
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

01/30/2026

January is almost over, and if you’ve already broken a few resolutions… same. But taking care of your sexual health isn’t about perfection — it’s about small choices that keep you feeling confident, empowered, and ready for whatever the year brings.

Start the year strong by taking care of the body you live, love, and play in.

Have questions? The H LINE is here to provide confidential, non-judgmental information and link you to testing sites near you.
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

01/29/2026

Reinicio de bienestar ✨
Este mes, cuídate.
✔️ Bebe más agua
✔️ Muévete
✔️ Descansa lo suficiente
✔️ Come para energizarte
✔️ Hazte la prueba del VIH y las ITS
Tu salud es tu poder. Hacerte la prueba es cuidarte. 💙
Llama al (800) 541-2437 o inicia un chat para conectarte con centros de pruebas de ITS.
,nuevoyo

01/28/2026

1. The Bicycle Helmet 🚲
We don’t ban biking because it’s risky; we encourage helmets.
Goal: Helmets don’t prevent accidents but reduce brain injury risk.
Reality: We accept risks and use helmets to reduce harm.
2. Needle Exchange Programs (SSPs) 💉
Syringe Service Programs give drug users sterile needles.
Goal: Prevent HIV and Hepatitis C transmission.
Reality: It accepts substance use disorder and focuses on preventing infectious disease, while connecting people to care.
3. Safe Disposal Sites 🗑️
Harm reduction helps communities, too. Safe disposal kiosks keep hazardous needles and medications off the streets and out of water supplies.
Goal: Prevent accidental needle sticks for workers, kids, and pets.
Reality: It creates a cleaner, safer community by solving a waste problem.

Have questions? The H LINE is here to provide confidential, non-judgmental information and link you to testing sites near you.

📞 Call us at (800) 541-2437

💻 Chat with us at thehline.org

01/27/2026

We all know accidents and unexpected events can happen - you may use a condom only to have it break, or maybe you didn’t use one during your encounter and you’re not on PrEP. It’s important to have a plan beforehand, but if that’s not the case then you still have some options! Remember that PEP can help if your encounter has taken place within 72 hours, be sure to follow-up with HIV and STI testing, and consider talking to your provider about PrEP. You got this!

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 8 am-8 pm, Sat.-Sun. 10am-6pm.
📱Telephone Hotline
1-800-541-2437 (English)
🗨️Live Online Chat
thehline.org
💬Facebook Messenger m.me/nyshline
Visit our website thehline.org to request free condoms and to access our online resource directory. All services are free to NYS residents.

01/26/2026

Talking to your partner about testing is an important step in building your relationship! Not sure where to start? The H Line is here to help. Call or chat with the line today!

Have questions? The H LINE is here to provide confidential, non-judgmental information and link you to testing sites near you.
📞 Call us at (800) 541-2437
💻 Chat with us at thehline.org

Address

Bellmore, NY
11710

Opening Hours

Monday	9am - 7pm
Tuesday	9am - 7pm
Wednesday	9am - 7pm
Thursday	9am - 7pm
Friday	9am - 7pm
Saturday	12pm - 4pm

Website

http://nyaidsline.org/

Alerts

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Our Story

H Line is the new name of the New York State HIV/AIDS Hotline that is responsible for providing counseling, education and referrals on HIV, STD, Hepatitis C and other support services to residents of the state of New York. If you want to speak with one of our counselors, you can:

• Call 1-800-541-2437 (Spanish) or 1-800-233-7432 (English).

• Chat with one of our counselors in real time through our website https://thehline.org

• Send us a message on Facebook Chat