What are the opening hours?

Monday 9am - 7pm Tuesday 9am - 7pm Wednesday 9am - 7pm Thursday 9am - 7pm Friday 9am - 7pm Saturday 12pm - 4pm

The H-Line / NYS HIV Hotline

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Bellmore, NY
The H-Line / NYS HIV Hotline

The New York State HIV/STI/HCV hotline provides HIV, STI, and Hepatitis C education, risk-reduction We are here for you.

The New York State HIV/STI/HCV hotline provides HIV, STI and Hepatitis C education, risk-reduction information and referrals. The hotline services are available free of charge to the general public. To request free *condoms and to access our online directory please visit thehline.org

*Condoms are discreetly mailed to your home

12/04/2025

Testing is empowering! Knowing your status helps you take control of your health. The H Line can connect you with free and confidential testing. Give us a call or chat with us here or on our website!

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 9 am-5 pm, Sat 12 pm-4 pm.
Telephone Hotline
1-800-541-2437 (English)
Live Online Chat
thehline.org
Facebook Messenger m.me/nyshline
Visit our website thehline.org, to request free condoms and to access our online resource directory. All services are free to NYS residents.

12/03/2025

Hacerse una prueba de VIH no se trata solo de conocer tu estado serológico, sino de sentirte seguro, recibir atención y conectar contigo mismo.
🧠 La tranquilidad mental te permite concentrarte en el placer, la intimidad y la confianza.
❤️ Hacerse la prueba demuestra amor propio y respeto por tu pareja.
🌈 Al normalizar las pruebas de VIH, rompemos el estigma y construimos comunidades más saludables.
Incorpora la prueba a tu rutina. Porque el mejor s**o es seguro, consensuado y sin preocupaciones.

Para obtener información general sobre el VIH, ITS, y la hepatitis C, conéctese con nosotros hoy mismo! Estamos disponibles de lunes a viernes 9am-7pm, sábado 12am-4pm.
📱Línea directa telefónica
1-800-233-7432 (Español)
🗨️Chat en línea en vivo
💬Facebook Messenger
Visite nuestro sitio web para solicitar condones gratuitos y acceder a nuestro directorio de recursos en línea. Todos los servicios son gratuitos para residentes del estado de Nueva York.

12/01/2025

From the NYC AIDS Memorial’s Reading of Names to statewide initiatives led by the NYS Department of Health, New Yorkers come together with care, connection, and community. Let’s continue our vital journey towards our shared goal: Ending the Epidemic!

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 9 am-5 pm, Sat 12 pm-4 pm.
Telephone Hotline
1-800-541-2437 (English)
Live Online Chat
thehline.org
Facebook Messenger m.me/nyshline
Visit our website thehline.org, to request free condoms and to access our online resource directory. All services are free to NYS residents.

11/26/2025

La H Line ofrece condones gratis que se pueden mandar a tu casa. También le podemos ayudar a encontrar pruebas de ITS gratis.

Para obtener información general sobre el VIH, ITS, y la hepatitis C, conéctese con nosotros hoy mismo! Estamos disponibles de lunes a viernes 9am-7pm, sábado 12am-4pm.
📱Línea directa telefónica
1-800-233-7432 (Español)
🗨️Chat en línea en vivo
💬Facebook Messenger
Visite nuestro sitio web para solicitar condones gratuitos y acceder a nuestro directorio de recursos en línea. Todos los servicios son gratuitos para residentes del estado de Nueva York.

11/25/2025

The H Line is always here to answer the awkward, the confusing, and everything in between — with care, respect, and no judgment.

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 9 am-5 pm, Sat 12 pm-4 pm.
Telephone Hotline
1-800-541-2437 (English)
Live Online Chat
thehline.org
Facebook Messenger m.me/nyshline
Visit our website thehline.org, to request free condoms and to access our online resource directory. All services are free to NYS residents.

11/24/2025

Sífilis 101: Esté atento a las llagas y erupciones indoloras en manos y pies. Se transmite por contacto sexual y se trata con antibióticos. ¡Hazte la prueba hoy mismo y conoce tu estado!

Para obtener información general sobre el VIH, ITS, y la hepatitis C, conéctese con nosotros hoy mismo! Estamos disponibles de lunes a viernes 9am-7pm, sábado 12am-4pm.
📱Línea directa telefónica
1-800-233-7432 (Español)
🗨️Chat en línea en vivo
💬Facebook Messenger
Visite nuestro sitio web para solicitar condones gratuitos y acceder a nuestro directorio de recursos en línea. Todos los servicios son gratuitos para residentes del estado de Nueva York.

11/21/2025

Cuffing season is here! While you’re getting cozy with someone special, don’t forget to keep your health a priority. Here are some ways you and your partner can stay safe this season:

✅ Get tested for STIs
✅ Use condoms or other protection such as PrEP
✅ Talk openly with your partner about sexual health

Staying safe never goes out of season. 💬

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 9 am-5 pm, Sat 12 pm-4 pm.
Telephone Hotline
1-800-541-2437 (English)
Live Online Chat
thehline.org
Facebook Messenger m.me/nyshline
Visit our website thehline.org, to request free condoms and to access our online resource directory. All services are free to NYS residents.

11/20/2025

Transgender Day of Remembrance (TDOR), established in 1999 by activist Gwendolyn Ann Smith to honor Rita Hester—a Black trans woman whose murder was overlooked—has become a global observance. Each year, vigils and ceremonies are held to remember those lost to violence against transgender and nonbinary individuals.

In 2025, over 335 trans and gender-diverse individuals were reported killed due to violence, su***de, or neglect, though many cases remain unreported.

TDOR serves not only to mourn but to bear witness, acknowledging the pain of those lost and committing to a future where trans people can live safely and authentically. Participation in TDOR, through vigils or moments of silence, underscores the importance of these lives and the ongoing fight for justice and dignity.

11/18/2025

📞 For the fastest service, please call us directly
at 1-800-541-AIDS (2437)
💬 Or use our live chat at https://nyaidsline.org/ or DM us
We’re here to help and want to make sure you get what you need—safely and discreetly. Thank you for your patience and understanding!

11/17/2025

Transgender individuals deserve to live with dignity, safety, and joy—everywhere, every day.

Being an ally goes beyond kind words; it requires action, advocacy, and amplification. Here’s how we can show up:

✨ Always respect names and pronouns.
✨ Speak up against transphobia, even when it feels uncomfortable.
✨ Support transgender-led organizations and mutual aid initiatives.
✨ Celebrate trans joy, resilience, and brilliance.

Allyship is an active commitment. Let’s work together to create safer, more inclusive, and affirming communities for our trans siblings. Trans rights are human rights, and none of us are truly free until all of us are free.

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 9 am-5 pm, Sat 12 pm-4 pm.
Telephone Hotline
1-800-541-2437 (English)
Live Online Chat
thehline.org
Facebook Messenger m.me/nyshline
Visit our website thehline.org, to request free condoms and to access our online resource directory. All services are free to NYS residents.

11/15/2025

This , let’s challenge assumptions, uplift truth, and celebrate the diversity of trans lives. 💖💙🤍

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 9 am-5 pm, Sat 12 pm-4 pm.
Telephone Hotline
1-800-541-2437 (English)
Live Online Chat
thehline.org
Facebook Messenger m.me/nyshline
Visit our website thehline.org, to request free condoms and to access our online resource directory. All services are free to NYS residents.

11/14/2025

The flag is more than just a set of colors; it represents pride, resilience, and truth. Designed by Monica Helms in 1999, the transgender flag is symmetrical—no matter how it is displayed, it is always right side up. This reflects the idea that there is no wrong way to be yourself.

The fight for transgender rights and acceptance continues. Whether you identify as transgender, are an ally, or are simply curious, acknowledging and respecting this flag is an easy and visible way to show your support.

Trans is beautiful. Trans is powerful. Trans is here.

For general information on HIV, STIs, and Hepatitis C, connect with us today! We are available Mon.-Fri. 9 am-5 pm, Sat 12 pm-4 pm.
Telephone Hotline
1-800-541-2437 (English)
Live Online Chat
thehline.org
Facebook Messenger m.me/nyshline
Visit our website thehline.org, to request free condoms and to access our online resource directory. All services are free to NYS residents.

Address

Bellmore, NY
11710

Opening Hours

Monday	9am - 7pm
Tuesday	9am - 7pm
Wednesday	9am - 7pm
Thursday	9am - 7pm
Friday	9am - 7pm
Saturday	12pm - 4pm

Website

http://nyaidsline.org/

Alerts

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Our Story

H Line is the new name of the New York State HIV/AIDS Hotline that is responsible for providing counseling, education and referrals on HIV, STD, Hepatitis C and other support services to residents of the state of New York. If you want to speak with one of our counselors, you can:

• Call 1-800-541-2437 (Spanish) or 1-800-233-7432 (English).

• Chat with one of our counselors in real time through our website https://thehline.org

• Send us a message on Facebook Chat