12/10/2025
If you are sighted, I’d love to invite you to read this. These simple tips make a real difference for those of us who are blind or have low vision and these tips cost nothing. When you do these small things, you help create safety, dignity, and true human connection.
Please use your voice.
As you approach us, identify yourself. A simple, “Hello, I’m Tammy, would you like help crossing the street?” allows us to connect with you in ways we cannot do visually. Hearing your name gives us a point of reference and helps us feel oriented.
If you know our name, please use it.
When someone says, “Hi Gina,” I know for sure you are speaking to me. Without using our name, we often can’t tell when someone is speaking if it is meant for us or for someone else nearby.
If you can add who you are, that is also very helpful.
When you say, “Hi Gina, it’s me Kris, from. …….” we then know you’re speaking to us and we know who we’re speaking with. We can’t see name tags, uniforms, or facial expressions, so your words become our visual information.
Please tell us when you’re leaving.
This one is huge. If you need to go, simply say, “I’ve got to go,” or “See you later.” It’s incredibly uncomfortable and embarrassing to keep talking, only to realize you walked away and we were speaking to no one.
Please understand that voice recognition isn’t always easy.
Even familiar voices can be hard to identify without visual cues. Busy environments make it even harder. Traffic, conversations, children playing, radios and background noise can all make it difficult to pick your voice out of the soundscape.
Please don’t turn our interaction into a guessing game. It might seem playful, but for us it can be confusing, uncomfortable, and exhausting. We really appreciate clear, direct communication rather than being asked to guess who is speaking or what’s happening.
Silence around us can feel unsettling or even frightening.
When someone stands nearby and says nothing, we may not see your body language or facial expressions. We do not know your intentions. Imagine standing in thick fog, sensing someone is there, but not knowing their next move. Your voice brings safety and clarity.
Your verbal “hello” matters.
We can’t see your smile, wave, or nod. When you say “Hello,” we receive it as that same friendly gesture that sighted people exchange all day long.
If we don’t respond, please try again.
Get our attention, say our name if you know it, or simply say “Hi.” We would truly love the chance to connect and say hello back.
Please never grab us, our white cane, or a guide dog’s harness.
This happens far more often than people realize. Being grabbed by a stranger is frightening for anyone. It can cause injury, disorientation, and it interferes with our ability to safely use our cane. If you want to help, ask first and follow our instructions.
Please see us as people first.
Instead of asking us very personal questions like “What caused your blindness?” try questions you would ask anyone. “What do you enjoy doing?” “Where have you travelled?” Or even, “How are you finding accessibility?” These are meaningful, respectful ways to connect.
Every person who is blind or has low vision is different, even if a diagnosis is the same. Please don’t group us together. Get to know us as individuals. We each have different strengths, confidence levels, preferences, supports, and experiences. Our differences are simply that, differences and that’s what makes all of us human.
These small actions take seconds, cost nothing, and can change someone’s entire experience of the world.
“Having a disability does not change who we are, it changes our interactions with the world!”-Gina Martin
Diverse Abilities Programs Inc., offers training in respectful interactions with those of us living with disabilities. Check out our programs DiverseAbilities.ca
Photo description
Gina is standing on a path, in a park. Purple spring flowers are in bloom in the tall grass on both sides of the path. Sunshine is shining through the many trees behind her. Gina is wearing a brown top, black jeans and sunglasses while holding her long white cane.