02/15/2026
Good morning, Susquehanna Valley neighbors! At last, the temperatures seem to be easing up. At this time of year, you may be looking for ways to cut costs to keep your family moving forward and to plan for that much-deserved vacation. Our family would like to point out that we are actually helping you save that money by being an independent family practice clinic. Our office does that by not charging any hidden or unexpected fees. Independent practice use has its benefits. You'll want to keep that in mind for other healthcare services as well. Our family already uses independent offices wherever possible, and now we have another reason to continue doing so. Story below.
Our office, like your family and many other offices, needs to occasionally reorganize its finances to continue its mission of helping the greater Susquehanna Valley receive excellent care. Over the next few weeks, you will begin to notice a transition from our current EMR system. We are moving from Athena to Tebra. They both have all the desired options you've come to enjoy. Tebra, however, allows us to offer an easy-to-use online scheduling feature. Better yet, it has a "next available appointment" button to save you some time searching. We're hoping for no hiccups, but if there are any, please know that we will work to correct them. Change isn't always easy, but it's often needed. When fully operational, we will add a scheduling button (widget) to both our page and our traditional website. Another new feature is a post-visit request for you to rate your visit and provide feedback. This will hopefully continue to allow us to improve the services we offer you and your families.
Hospitals add expensive charges to routine outpatient visits