American Health Connection

04/28/2026

04/27/2026

We’re thrilled to be at the 2026 Healthcare Financial Management Association (HFMA) Leadership Summit in Austin, Texas! These are HFMA West Coast Board Members at the HFMA group event held 4/26, and that's our own Shannon Hebert in the fifth row up on the right. As the nation’s first and only 100% US-based healthcare call center, we're excited to share how we help providers reduce costs, improve operations, and enhance patient experience. If you’re at the Summit too, let’s connect. If not, let’s still talk! Click here for more info: https://americanhealthconnection.com/

04/23/2026

DIY healthcare call centers may seem logical. But in reality, it's a lot like performing your own medical procedure, cutting your own hair, or fixing your own car. Take a look at what healthcare leaders often overlook: https://americanhealthconnection.com/in-house-vs-outsourced-healthcare-call-center-costs-risks-roi/

04/21/2026

You already know us as the first and largest 100% U.S.-based healthcare call center. But did you also know we're the only call center company that designs and develops healthcare-specific call center technology? Learn more here: https://americanhealthconnection.com/healthcare-call-center-technology-cost-savings-ahc/

04/16/2026

Earlier this month, the FCC officially put offshore call centers on notice—and the implications for healthcare organizations are massive. Learn more here: https://americanhealthconnection.com/fcc-offshore-call-centers-healthcare-compliance-cost-savings/

04/15/2026

Fun Fact - Pope Leo was born at Mercy Hospital and Medical Center in Chicago. Even more meaningful to American Health Connection - we have been honored to support Mercy Hospital until they were sold, helping connect patients to care every single day. It’s a reminder that every patient interaction matters, because you never know the impact one life will have on the world. www.americanhealthconnection.com

04/14/2026

We're live for day two at the TORCH Spring Conference & Trade Show and if you're here you can visit us at Booth 152. Healthcare call centers don’t have to be a cost center. We help cut costs by 20% or more, boost patient satisfaction by 75% and reduce call abandonment rates to just 3%. Connect with us to see how we can transform your call center. Learn more here: www.americanhealthconnection.com

04/13/2026

We're live at the TORCH Spring Conference & Trade Show starting today and if you're here you can visit us at Booth 152. Healthcare call centers don’t have to be a cost center. We help cut costs by 20% or more, boost patient satisfaction by 75% and reduce call abandonment rates to just 3%. Stop by Booth 152 or connect with us to see how we can transform your call center. Learn more here: www.americanhealthconnection.com

04/09/2026

We’re live at the Minnesota Hospital Association Health Care Leadership Institute in Minneapolis. If your team is dealing with missed calls, staffing shortages, or scheduling bottlenecks—this is exactly what we solve. If you’re attending, let’s connect. If not, we’ll still show you how to improve performance without adding costs. Learn more here: www.americanhealthconnection.com

04/06/2026

We’ll be at the Minnesota Hospital Association Health Care Leadership Institute April 8–10 in Minneapolis. If your team is dealing with missed calls, staffing shortages, or scheduling bottlenecks—this is exactly what we solve. If you’re attending, let’s connect. If not, we’ll still show you how to improve performance without adding costs. Learn more here: www.americanhealthconnection.com

03/31/2026

Find out how outsourcing can elevate the patient experience, streamline operations, reduce costs, and create more revenue opportunities. https://americanhealthconnection.com/?s=9+good+reasons