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American Health Connection

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United States
Beverly Hills, CA
American Health Connection

American Health Connection is a 100% U.S.-based medical call center company.

The gateway to your medical organization isn’t the front door; it’s your voice on the phone. For our clients, American Health Connection’s approach and Patient Communication Management® has become the most trusted bridge between them and their patients, a true connection. Our Patient Communication Specialists professionally assist and guide callers, schedule appointments and route urgent and non-urgent calls 24 hours a day, 365 days a year including nights, weekends and holidays. The combination of our Patient Communication Management®, together with our advanced technology, is proven to eliminate dropped calls, reduce no-shows, reduce hospital readmission and improve care coordination, which all combine to substantially increase patient satisfaction.

04/06/2026

We’ll be at the Minnesota Hospital Association Health Care Leadership Institute April 8–10 in Minneapolis. If your team is dealing with missed calls, staffing shortages, or scheduling bottlenecks—this is exactly what we solve. If you’re attending, let’s connect. If not, we’ll still show you how to improve performance without adding costs. Learn more here: www.americanhealthconnection.com

03/31/2026

Find out how outsourcing can elevate the patient experience, streamline operations, reduce costs, and create more revenue opportunities. https://americanhealthconnection.com/?s=9+good+reasons

03/30/2026

Rather than replacing healthcare call center agents, the real power of AI is how it enhances agent training and performance. Learn more here: https://americanhealthconnection.com/real-world-benefits-of-ai-in-healthcare-call-centers/

03/27/2026

This month, we're celebrating 15 years in business as the nation's first 100% US-based healthcare-dedicated call center - as well as 1.8 million hours of agent training. It's this kind of commitment that provides healthcare organizations more efficient operations, greater savings, more revenue opportunities and an enhanced patient experience. Learn more here: https://americanhealthconnection.com/american-health-connection-celebrates-15-years-in-business/

03/26/2026

The FCC has just introduced new regulations that could significantly reshape the healthcare call center industry - especially those offshoring their patient access services. Learn more here: https://americanhealthconnection.com/fcc-offshore-call-center-rules-healthcare/

03/20/2026

Today American Health Connection celebrates 15 years of helping healthcare organizations improve operations, reduce costs and enhance the front-end patient experience. During that time, we have handled over 407 million call center patient interactions and completed 1.8 million agent training hours. Learn more here: https://americanhealthconnection.com/american-health-connection-celebrates-15-years-in-business/

03/19/2026

Healthcare organizations that begin working with us see an average 75% increase in call-related patient satisfaction. Learn more about how we can help you improve patient satisfaction and increase revenue growth opportunities: https://americanhealthconnection.com/services/

03/17/2026

03/13/2026

A recent MGMA poll showed that almost half of medical groups said patient access is their staff’s most time-intensive phone work. We can take all of that off your hands and, at the same time, improve operations, save money, and enhance the patient experience. Learn more here: www.americanhealthconnection.com

03/10/2026

In healthcare, efficiency is paramount. Every minute saved, every resource optimized, and every patient satisfied contributes to better outcomes. Learn how American Health Connection (AHC) streamlines processes, reduces costs, and takes the patient experience to new heights. Learn More: https://americanhealthconnection.com/healthcare-contact-center-how-to-improve-the-patient-experience-while-reducing-costs/

03/03/2026

Try our interactive Cost Savings Calculator to see how much you could save on your patient contact center costs and enhance the patient experience at the same time: https://americanhealthconnection.com/ahc-vs-in-house-call-center-cost-savings-calculator-results-2/

Address

8484 Wilshire Boulevard, Ste 501
Beverly Hills, CA
90211

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Website

http://www.americanhealthconnection.com/

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