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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm Saturday 9am - 5pm Sunday 9am - 5pm

American Health Connection

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United States
Beverly Hills, CA
American Health Connection

American Health Connection is a 100% U.S.-based medical call center company.

The gateway to your medical organization isn’t the front door; it’s your voice on the phone. For our clients, American Health Connection’s approach and Patient Communication Management® has become the most trusted bridge between them and their patients, a true connection. Our Patient Communication Specialists professionally assist and guide callers, schedule appointments and route urgent and non-urgent calls 24 hours a day, 365 days a year including nights, weekends and holidays. The combination of our Patient Communication Management®, together with our advanced technology, is proven to eliminate dropped calls, reduce no-shows, reduce hospital readmission and improve care coordination, which all combine to substantially increase patient satisfaction.

01/23/2026

We use AI to anticipate patient needs before frustration occurs, as well as improve agent performance. Find out more here: https://americanhealthconnection.com/healthcare-call-centers-maintaining-the-human-edge-in-an-ai-focused-world/

01/22/2026

01/19/2026

Today, we remember the noble acts of service Dr. Martin Luther King Jr. achieved throughout his life in the name of equality. Making a career of humanity is a powerful and bold statement that we respect, admire, and emulate. May he rest in power.

01/12/2026

Everyone talks about how AI can replace humans and fix call center challenges, but the fact is AI lacks true emotional intelligence (EI). Find out how you can overcome the challenges, improve your call center operations and the patient experience: https://americanhealthconnection.com/challenges-of-emotional-intelligence-in-ai-and-how-to-address-them-with-agent-assist-ai/

01/08/2026

This week's MGMA Stat poll found the biggest revenue cycle leaks for practices today are denials and appeals. In addition, close to 90% of all revenue cycle leaks happen at the front end of the patient journey. Learn seven ways we resolve those revenue leakage issues in this blog post: https://americanhealthconnection.com/7-ways-claim-denials-reduce-revenue-and-how-to-resolve-them/

12/31/2025

American Health Connection (AHC) would like to wish everyone a Safe and Happy New Year, especially the dedicated healthcare professionals who work tirelessly all year long.

12/24/2025

American Health Connection (AHC) wishes everyone Safe and Happy Holidays! We especially want to recognize all the dedicated healthcare professionals who work tirelessly all year long to keep our communities healthy.

12/19/2025

A recent poll by MGMA showed that almost 80% of practice leaders say their stress level has increased this year. We can help reduce that number by taking the headaches of hiring, training and managing healthcare call center staff off your hands, and improve your efficiency at the same time! Learn more here: https://americanhealthconnection.com/

12/17/2025

Everyone's using AI chatbots these days, but the problem is HIPAA doesn’t apply to most of them. Many practices are putting themselves and their patients at risk. Here's the solution: https://americanhealthconnection.com/ai-agents-are-not-hipaa-compliant/

Address

8484 Wilshire Boulevard, Ste 501
Beverly Hills, CA
90211

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Website

http://www.americanhealthconnection.com/

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