04/02/2026
Ophelia Maldonado, ECI Office Manager
Ophelia consistently demonstrates professionalism, teamwork, and dedication to both our families and our team. She goes above and beyond her role, always willing to help with whatever is necessary, even when juggling multiple tasks. Her reliability, initiative, and supportive attitude make her highly deserving of Employee of the Month recognition.
I would like to nominate Ophelia. She is an outstanding leader among the office staff. Ophelia assists the ECI team in obtaining the supplies they need to perform their duties promptly. She also goes the extra mile by decorating the office for holidays and maintaining a pleasant environment.
Additionally, she ensures our safety for home visits and while we are in the office. Whenever I approach her for assistance, she stops what she is doing to help me, and I know she does the same for others. Ophelia also has the challenging responsibility of notifying us about necessary corrections, a task that can be difficult. However, she handles it professionally and with grace. I truly appreciate everything she does—she truly is our "go-to person" by decorating the office for holidays and keeping things nice. She makes sure we are safe to make home visits and come to the office. When I go to her office for something, she stops what she is doing to assist me, and I am sure she does the same for others. She has the unfortunate job of notifying us of corrections, which is not fun!!! However, she does it professionally. I truly appreciate all that she does. She is the "go-to person".