04/16/2020
We are re-opening the office on Monday April 20, 2020. To ensure everyone’s safety, we are implementing the following measures:
1. Every person will be called before their appointment and answer a brief screening questionnaire to determine if you will be able to be seen at your appointment. If you cannot be seen, we call you at or about your clinic appointment time for a telehealth visit. If you had a procedure we will call you and reschedule. If you can be seen, we will see you at the clinic.
2. Every person entering the building will be screened again and have their temperature checked. If all is normal, they will be allowed to come in. Please maintain social distancing (6 feet apart) while the screening is being completed.
3. Once inside, please maintain social distancing in the elevator, waiting rooms, lab area, or anywhere else. Please understand that things will take a little longer than normal, as we need to allow more time for people to transition through the clinic.
4. No family members or guests will be allowed into the building unless absolutely necessary. For patients undergoing procedures under anesthesia, we ask that your driver wait in the car. Please provide the receptionist the telephone number for your driver and we will call them once it is time to pick you up.
5. The CDC and other agencies have made suggestions regarding personal protective equipment (PPE). Please understand that PPE is in high demand, and is needed in the hospitals for critically ill patients and healthcare workers caring for these patients. The staff will be wearing PPE as appropriate, but we do not have enough for patients. Please bring and wear your own cloth facemask or other PPE in order to minimize the risk of transmission of any viral/bacterial illness, including COVID-19.
6. In addition to our normal cleaning protocols, we are going to be performing extra cleaning. You will see our staff disinfecting high traffic areas more frequently than before. Please be patient as this will increase times in bringing patients back to exam rooms, but it will substantially reduce the chance for infection.
7. Telemedicine visits will be allowed on a case by case only and only for those patients who it is necessary. Unfortunately, this is determined by your insurance companies to some extent. Some insurance companies time for telemedicine visits has expired, and we must see you in the office. Please rest assured we are doing everything possible for your and our safety during this time.