Metro Area Ambulance Service

Metro Area Ambulance Service Metro Area Ambulance Service is an ALS ambulance service that has been providing emergency medical care for the Bismarck/Mandan area since 1983.
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Metro Area Ambulance Service is involved in many areas related to pre and post hospital emergency medical care. We have 9 ALS ambulances staffed with highly trained Paramedics and EMT’s. Our emergency response area includes Bismarck/Mandan as well as most of Morton and Burleigh County, responsible for approximately 110,000 residents. We also provide both emergent and non-emergent ALS intercept with many outlying ambulance services in our region and beyond. Metro Area also provides many dedicated and non-dedicated ALS coverage via standby events from rodeos to road races. Additionally MAAS can also provide long distance ground transfers to Minneapolis and Rochester or wherever you need the patient to go, as we can provide outstanding ALS care. Our sister company, Bismarck Air Medical, has 2 fixed wing aircraft at our disposal. Staffing consists of a Flight Paramedic and RN with critical care experience. With the Beechcraft King Air aircraft BAM is capable of providing specialized patient care to any destination in the continental United States. We can guarantee our air transfer rates to be the most economical in our region. Metro Area Ambulance is home to the Southwest Regional Response equipment with an Ambus, command post, and trailers filled with Mass casualty equipment capable of handling from several to hundreds of pt.’s involved in a MCI event.

11/15/2025

The North Dakota EMS Association is committed to supporting the mental health and wellness of EMS providers. Our Mental Health and Wellness Committee focuses on providing resources, guidance, and education to help EMS professionals maintain their well-being in this demanding field.

Past webinars and resources are available in the Members Only section of ndemsa.org, offering valuable insights on stress management, resilience, and mental health awareness specifically for EMS providers.

Your mental health matters. NDEMSA is here to support you so you can continue serving your community safely and effectively.

Explore resources and past webinars today at ndemsa.org.

11/15/2025
Veterans Day is about gratitude, community, and connection. These restaurants are opening their doors with meals to hono...
11/07/2025

Veterans Day is about gratitude, community, and connection. These restaurants are opening their doors with meals to honor our heroes. To all who have served. Thank you.

Congratulations, Neil!A huge congratulations to Neil Frame, Operations Director for Metro Area Ambulance Service, on bei...
10/22/2025

Congratulations, Neil!

A huge congratulations to Neil Frame, Operations Director for Metro Area Ambulance Service, on being recognized as a 2025 American Ambulance Association Star of Life!

Neil Frame
Operations Director
Metro-Area Ambulance Service
Mandan, ND
https://starsof.life/25frame

With more than 30 years of experience in emergency medical services, Neil Frame stands as a respected leader in both EMS operations and healthcare administration. He began his EMS career in 1993 as a street paramedic with Metro Area Ambulance Service, where his dedication to patient care and operational excellence quickly propelled him into leadership roles, including shift supervisor and ultimately Operations Director.

In his current role, Neil helps to oversee the daily operations of Metro Area Ambulance and Metro Billing Services, managing a complex portfolio of more than 100 ambulance billing client accounts across five states. His focus includes ambulance billing and reimbursement strategy, patient care documentation standards, and strict adherence to federal and state compliance regulations. Neil's ability to bridge clinical insight with administrative precision has made him a trusted figure in EMS operations and revenue cycle management.

Neil's contributions to the EMS community extend beyond his operational duties. He is a former member of the board of directors for the North Dakota EMS Association, where he also served as a director and Southwest Region president. His commitment to education and professional development is reflected in his past roles as a certified EMS Instructor, EVOC Instructor, and American Heart Association Instructor—positions through which he helped shape the next generation of EMS professionals.

Outside of his professional life, Neil is a devoted husband to Tammy, proud father of three, and grandfather to eight. His leadership is grounded in integrity, experience, and a lifelong commitment to service—qualities that continue to drive innovation and excellence across the organizations he leads.

Neil Frame is a EMS Star of Life for Metro Area Ambulance Service.

10/15/2025

Calling all EMT's, AEMT's and Paramedics. Apply Today.

Metro-Billing Services in Bismarck, ND, has immediate openings for full-time Ambulance Billing Specialists. The ideal ca...
09/12/2025

Metro-Billing Services in Bismarck, ND, has immediate openings for full-time Ambulance Billing Specialists. The ideal candidate will possess excellent communication and computer skills, a professional and friendly attitude, and the ability to organize and prioritize workload. This position requires excellent accuracy and attention to detail. Medical billing experience is helpful but not required. You can apply by calling our office at 701-250-6361 or by emailing a resume to mhinsz@maas-nd.com.

Do you want to instruct the future of EMS ? Come join our class
09/12/2025

Do you want to instruct the future of EMS ?
Come join our class

Congratulations!!!
08/29/2025

Congratulations!!!

08/23/2025

Address

Bismarck, ND

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