St. Luke's Health System

03/20/2026

Earlier this year, the Air St. Luke's team received an email from a former patient who wanted to properly thank the Air St. Luke’s crew who cared for her in 2024 during what she calls “one of the most vulnerable moments of my life.”

During the recent reunion, the patient stood with her husband and two children and read a letter she had written, her voice full of emotion as she described the lasting impact this crew had on her life.

"You all saved my life, and you should be really proud of the work you do," she said. "Not only did you get me to the hospital when I needed it, you kept me calm and I’m pretty sure you made me laugh. But maybe that was just the medicine.

"I remember one of you letting me hold your hand when I thought I might panic as we took off … I write that because I know those moments when you care for people you don’t know can open yourselves up to letting the job weigh on you. I hope I won’t ever be that for you."

Thank you to transport nurses and RNs Devin Cecil and Scott Quick, and Kory Barnes, Air St. Luke’s pilot, for your incredible care and for embodying St. Luke’s ICARE values.

03/19/2026

After more than 40 years of compassionate care, pioneering oncologist Dr. Norman Zuckerman is retiring from St. Luke’s. Known for his deep connection with patients and his trailblazing work in oncology, his legacy will continue to shape care in Idaho for years to come.

“I can tell all of you in oncology that I’m not burned out,” he said. “This field is better than it’s ever been. I’ve always loved my job, the patients and all of you who have helped take care of our patients.

“I’m going to miss it. … But I figured I’d leave while I was still healthy and physically active and had a few more years.”

Dr. Norman Zuckerman spent most of his life blazing trails and making his mark as a doctor in the St. Luke’s Health System.

03/18/2026

The Boise Emergency Department has been selected as the recipient of this quarter’s Care Experience Award, a recognition that reflects the team’s exceptional commitment to delivering high quality, patient-centered care.

Over the past two quarters, the team has shown remarkable improvement in key patient experience measures. The “likelihood to recommend” score increased and the top box percentile rank rose between Q4 2024 and Q2 2025. The team also improved on nearly every survey question.

Congratulations to the Boise ED! Thank you for your hard work and dedication to patient care!

03/17/2026

Karen Tester with the Meridian Anticoagulation Clinic was recently presented with a Sunshine Award for showing incredible commitment to patient-centered care!

“Karen has been instrumental in implementing our pharmacy technician workflow — an innovative care model that allows technicians to practice at the highest level of their training while maintaining patient safety.

“(Recently) a young man with a learning disability enrolled in the PharmaFit program and lives in a group setting away from his parents. His mother serves as his primary support system and expressed concern about whether he would be able to safely learn injection techniques through standard telehealth education alone.

"Recognizing this barrier, Karen went above and beyond to ensure this patient’s success. She collaborated closely with the patient’s mother to include her in all telehealth visits, ensuring consistent communication and support.

“Additionally, Karen worked proactively with her manager to develop a new workflow that allowed for supervised, in-person injection training. This ensured the patient received hands-on education tailored to his needs while maintaining safety and compliance.

“As a result of Karen’s efforts, the patient was able to successfully learn injection administration and continue in the program with confidence.”

03/16/2026

Hailey Hossfeld with the Magic Valley Anticoagulation Clinic was recently presented with a Sunshine Award for showing incredible commitment to patient-centered care!

During a recent follow-up visit conducted using video remote interpretation, Hossfeld demonstrated exceptional care and dedication.

“(Hossfeld) spent 90 minutes with a non-English-speaking patient to stabilize her blood pressure and ensure she had the correct medications and resources to return home safely.”

Hossfeld continuously measured and rechecked the patient’s blood pressure, even escorting her and her family, including her newborn, to a quiet room to rest and relax until her blood pressure improved.

When the patient explained that she had no way to monitor her blood pressure from home, “Hailey provided a spare handheld monitor from the clinic, taught the patient and her spouse how to use it, supplied printed instructions and a log in their native language.

“Hailey went further by contacting the patient’s community pharmacy to confirm Medicaid coverage for a home blood pressure monitor.”

Hossfeld’s meticulous attention to detail, cultural sensitivity and unwavering concern for patient safety exemplify her commitment to excellence!

03/14/2026

Join us for the 15th Annual St. Luke’s Concussion Symposium
Presented by St. Luke's Sports Medicine Concussion Clinic

8:00 a.m. to 12:30 p.m.
Saturday, April 18, 2026
St. Luke’s Plaza Central Plaza Auditorium 720 E Park Blvd Boise, ID 83712

Registration Fee: $15
Registration Deadline: April 15

The symposium is targeted toward coaches, athletic directors, athletic trainers, parents, nurses, counselors, teachers, physicians, and anyone interested in the management of concussion in youth.

Symposium will be IN-PERSON only.

To register, go to: https://eventregistration.slhs.org/concussion-symposium-conference

03/12/2026

Meet Sally Houk, RN Clinical Support Unit, St. Luke’s Boise Medical Center: “Hello! My name is Sally, and I’m proud to be part of the CSU Critical Care Float Pool at St. Luke’s Health System. For nearly five years, I’ve had the privilege of serving alongside some of the most dedicated nurses in the Treasure Valley.

“I began my journey in the Student Nurse Apprentice Program, working bedside in critical care during the height of the COVID-19 pandemic. Those two years shaped the foundation of my nursing career: strengthening my critical thinking skills, building resilience, and solidifying my passion for caring for high-acuity patients. That experience truly formed my nursing backbone.

“After graduating from Boise State University, I transitioned into my RN role with CSU. In my day-to-day work, I support staffing needs across all three Treasure Valley hospitals, floating between the ICU, Telemetry, and Emergency Departments. I love the challenge of adapting my nursing skills to different units, collaborating with diverse teams, and stepping in wherever I’m needed most. I also serve as a resource nurse, helping units run smoothly during high demand shifts and supporting both patient care and my fellow nurses.

“What I love most about my role is connecting with patients: educating them about their disease processes, advocating for them during vulnerable moments, and thinking critically through complex situations. Supporting my coworkers and contributing to strong team dynamics is equally meaningful to me.

“Outside of work, you’ll find me traveling, spending time outdoors, and training for my next run. Critical care nursing pushes me to grow every day, and I’m grateful to be part of a team that’s built on teamwork, adaptability, and heart.”

Start your nursing journey with St. Luke’s today by joining our float pool and help us in providing critical care to our patients in the Treasure Valley - https://bit.ly/4byq00n or visit our careers website for more opportunities Careers at St. Luke’s (stlukesonline.org)

03/11/2026

Team members across St. Luke’s wore purple on Friday, March 6, in honor of International Women’s Day to celebrate the achievements of women worldwide and raise awareness for gender equality and women's rights.

March is Women's History Month and throughout it we celebrate the achievements and contributions of women at work, at home and in our lives!

Pictured: Nampa team members wearing purple for International Women's Day

03/10/2026

St. Luke’s is celebrating an exciting achievement as Audrey Anderson, operating room circulator with Meridian Surgical Services, has successfully passed the Certified Foundational Perioperative Nurse exam, an accomplishment that makes her the first RN within St. Luke’s to earn this emerging certification.

Anderson's path to success has been nothing short of exceptional. She previously earned a perfect score on her PeriOp 101 exam and continued to excel by becoming the first in the organization to sit for — and pass — the CFPN exam, doing so without even completing the optional prep course.

Her dedication, initiative and outstanding performance highlight her personal commitment to perioperative excellence and the bright future of St. Luke’s developing OR talent.

Congratulations to Audrey on this remarkable achievement!

03/09/2026

Magic Valley Environmental Services team strives to maintain excellence!

The Magic Valley Environmental Services team recently gathered for its annual all-staff education session.

Last fall, St. Luke’s Magic Valley Medical Center earned a CMS 5-star rating for cleanliness and was recognized by Becker’s Hospital Review as one of the cleanest hospitals in the state of Idaho.

The team is determined to keep its five-star cleanliness streak going!

03/06/2026

Meet Caleb Markham, RN Telemetry, St. Luke’s Nampa Medical Center:

“I have been working at St. Luke's for a little over four years now and just this last summer I became an RN on the Nampa Telemetry unit. My St. Luke’s journey began in 2021 when I got a call offering me a CNA position for a telemetry unit. I had earned my NA certification only a few weeks before, so I was definitely nervous to start my first job in health care. Luckily, that feeling didn’t last long. Once I got on the floor and started building relationships with the team, I began to feel more confident and settled in quickly.

"I spent the next year working as much as I could, picking up extra shifts and floating to other units until I was accepted into nursing school. Like every nursing student knows, once classes start, any free time disappears. I still continued working part-time nights so I could help pay for school and keep growing as a health-care professional. No matter how stressful school was or how complicated my schedule got, my management and coworkers always supported me.

"I came back to the same unit after graduating and stepped into my role as an RN. The transition from CNA to RN has definitely been challenging, but I am surrounded by incredible nurses who continue to guide me and help me grow.

"St. Luke’s and the people here have been such an important part of my life over the last few years. I am truly grateful for where I am today and for the team I get to work with. I could not imagine a better place to start my nursing career.”

Start your journey with St. Luke’s today by joining our Telemetry department at our Nampa Medical Center - https://bit.ly/4l5FlIY or visit our careers website for more opportunities Careers at St. Luke’s (stlukesonline.org)

03/05/2026

On Saturday, Feb. 21, Nampa Surgical Services opened its operating room doors for a special behind-the-scenes showcase designed to highlight teamwork, expertise and the collaborative spirit that drives exceptional patient care.

With a strong emphasis on community, the event brought together surgical staff members and their families for an immersive look at the operating room environment. The team demonstrated its roles within the surgical suite, sharing day-to-day responsibilities, specialized skills and the coordinated efforts required to ensure safe and effective procedures.

Families were invited to participate in hands-on learning activities, giving children and adults alike the rare opportunity to step into the surgical world. From exploring equipment to learning how various team members contribute to successful operations, guests gained a deeper appreciation for surgical care.

The showcase not only strengthened connections between staff and their loved ones but also celebrated the dedication of the Surgical Services team, whose expertise supports high-quality patient outcomes every day.