02/05/2018
Do you know why mediation works?
Mediation takes seriously the issues that people say matter MOST to them.
People get a chance to tell each other their frustrations and hurts, to express regret and to ask for what they NEED.
Parties can bring up whatever topics concern them.
(taken from the Mediator's Handbook, Jennifer E. Beer and Caroline C. Packard, with Eileen Stief, pub. 2012)