01/28/2026
Update on bottle filling and deliveries
We were able to get our lot safely cleared, and we are filling bottles today.
Delivery is a different situation.
Last week we delivered to nearly 100 customers. A normal full week for us is around 50. We currently have 80+ delivery requests, and the combination of road conditions and volume means that some customers will not be reached for multiple weeks.
We want to be very clear about expectations:
• We are prioritizing customers who are out or critically low
• Some deliveries will take significantly longer than usual
• If you are above 25%, you should expect to wait
We know this is stressful, and we genuinely hate that we can’t get to everyone right now. This is not where we want to be, and it’s not how we normally operate.
This is not a lack of effort. It is the result of extreme demand, weather disruption, and the physical limits of what one truck and crew can safely do.
We appreciate everyone’s patience and understanding as we work through this as fast and as safely as possible.
Send a message to learn more