instED LLC

02/20/2026

We are committed to providing reliable, accessible care when you need it most. instED’s phone lines are open from 8:00 a.m. to 10:00 p.m., 365 days a year, ensuring you can reach our team every day of the year.

If you need to request a visit after hours, you still have convenient options:

• Visit instED.us and submit a request through the portal
• Download the instED App
• Call 833-946-7833 and leave a detailed message

All after-hours visit requests are reviewed and processed first thing the next morning. No matter the time or circumstance, our team remains committed to supporting your patients with timely, high-quality care and compassion.

02/13/2026

What conditions, symptoms and illnesses can be treated in the home? More than you would think. For people with chronic conditions, compromised immune systems, or mobility challenges, care in place can be a life-changing solution, offering an alternative to the ED and helping to avoid hospital admissions when symptoms flare.

instED’s care model was built especially for people with complex care needs and can treat a wide range of symptoms, illnesses and conditions:
• Flu, COVID and respiratory infections
• Urinary tract infections
• Nausea and dehydration
• Migraines
• Cellulitis
• CHF, COPD and hypertension
• Diabetes
• Anxiety and depression
• Wound care, burns and injury assessment

By meeting patients’ needs with experienced clinicians and an array of high-level diagnostics and treatments, our goal is to help our patients feel better and avoid hospitalization when illness can be safely treated at home.

To learn more about what we treat, visit.insted.us/what-we-treat

02/10/2026

This week is Heart Failure Awareness Week, an important time to spotlight a serious but often misunderstood condition that affects millions of Americans. Heart failure occurs when the heart can’t pump blood effectively, leading to symptoms like fatigue and shortness of breath, and it’s projected that the number of people impacted will continue to rise in the coming years.

At instED, we treat congestive heart failure symptoms at home and provide timely care for patients experiencing these symptoms, assessing concerns onsite and helping our patients manage flare-ups when they arise.

02/04/2026

Wondering where in Massachusetts you can get an instED visit?

Inspired by a few famous Bostonians on The Tonight Show with Jimmy Fallon, we’ll answer that question the Massachusetts way.

https://www.youtube.com/watch?v=FhC76xAq7oE

instED now services Cape Cod – meaning our service area now includes the whole Commonwealth, except for the Islands.

Many thanks to our partners, providers, and team for helping us bring acute care to even more people in Massachusetts. See you on the Cape!

Three guys from Boston (Matt Damon, Ben Affleck, Jimmy) say every town and city in Massachusetts.The Tonight Show Starring Jimmy Fallon. Stream now on Peacoc...

01/22/2026

We’re looking forward to speaking at the 9th Annual Mobile Integrated Health & Community Paramedicine Clinical and Leadership Conference, hosted by Atrium Health in Chicago, IL, held from April 1- April 3.

This insight-packed event brings together healthcare leaders, clinicians, and changemakers who are transforming care beyond the hospital walls. From Mobile Integrated Health and Community Paramedicine to Hospital-at-Home programs, this conference is the place to learn, connect, and grow.

Join instED’s Evan Berg, M.D., Chief Medical Officer and Chief Strategy Officer; Rick Sauriol, Network Delivery Manager; and Ashley Koch, Vice President, Customer Experience for their session, MIH for High-Risk Patient Cohorts: Reducing 911 Calls, ED Visits, and Readmissions.

Thanks to Atrium Health for creating spaces for collaboration and innovation in support patient-centered care in homes and communities.

01/16/2026

In-home care can significantly reduce stress by allowing individuals to receive support in the environment where they feel safest and most comfortable. For those managing chronic conditions and behavioral health challenges, familiar surroundings can improve emotional well-being, engagement in care, and overall outcomes.

According to research from the Massachusetts Health Policy Commission:
• Patients with behavioral health complaints waited in the ED for 12+ hours
• 38.8% of behavioral health-related ED visits resulted in boarding, compared to 8.1% for non-BH visits
• Boarding for patients with BH-related complaints increased 7.5% from 2020 to 2024

Read more here: masshpc.gov

At instED, we bring the care to patients. Our experienced mobile health providers arrive fully equipped with advanced testing and treatment tools, ensuring safe, efficient, and compassionate care for a wide range of medical needs.

01/01/2026

Happy New Year from instED! As we welcome a new year, we’re reflecting with gratitude on the patients, partners, and communities who trust us with their care. Every day, we’re proud to bring high-quality care directly to patients’ homes.

As we step into the year ahead, our commitment remains the same: improving access to care, reducing unnecessary emergency department visits, and meeting patients where they are, when they need it most. Here’s to a healthy, hopeful year ahead for all.

12/30/2025

The holidays may be winding down, but winter isn’t going anywhere.

Colder temperatures often bring an increase in falls, respiratory issues, and sudden illness.

instED continues to provide on-demand acute care in the comfort of home, helping patients receive timely treatment without the stress of leaving the house. Throughout the winter months, our teams are available across Massachusetts, so patients can focus on rest and recovery.

12/23/2025

This holiday season, instED is proud to provide care to people across Massachusetts, apart from Cape Cod and the Islands. Whether you’re at home, visiting family, or traveling within the state, our team is ready to support you and your loved ones whenever care is needed.

Our services are available 365 days a year, including weekends and holidays. Wherever this season finds you, instED ensures that you have access to high-quality, timely care from the comfort of home.

To learn more, visit insted.us.

Our highly-trained paramedics treat non-emergency medical needs safely at home. A convenient alternative to trips to an urgent care center or hospital ER. Request a visit today.

12/19/2025

The instED team wishes you and yours a happy and healthy holiday season!

It's been our privilege to bring mobile, integrated acute care to thousands of patients this year, and we look forward to serving you in the new year.

12/12/2025

The holiday season brings joy, connection, and celebration, but it can also bring stress, packed schedules, and unexpected health needs. When things get overwhelming, instED is here to help.

This time of year moves fast, and health concerns don’t always wait for the right moment. instED offers access to in-home care, giving our patients the timely care they need without leaving the comfort of their home or stepping away from holiday plans.

We’re available 365 days a year, including weekends and holidays, making it easier to manage unexpected illness, care for loved ones, and stay present for the season’s most important moments.

Let instED be one source of calm in a busy season.

12/09/2025

This holiday season, remember that instED's service area includes the entire state of Massachusetts except for Cape Cod and the Islands. Whether you’re at home, visiting family, or traveling within the state, our team is ready to support you and your loved ones, bringing care to you so you don't miss the moments that matter most.

Our services are available 365 days a year, including weekends and holidays. Wherever this season finds you, instED ensures that you have access to high-quality, timely care from anywhere in our service area, even when you're away from home.

To learn more, visit insted.us.