11/13/2025
Calling on service animal users who have experienced Uber and Lyft refusals to testify at the upcoming public hearing for bill H.2066, "An Act to impose fines on transportation network drivers who discriminate against riders with disabilities who use service animals." Please share this within your networks!
Date & Time:
Thursday, November 20
10:00 a.m. – 1:00 p.m.
Hearing Details: https://malegislature.gov/Events/Hearings/Detail/5470
What is the Problem?
Service animal users face denial of service by Lyft and Uber drivers, including incidents involving RIDE Flex, which highlights ongoing refusals of service to individuals accompanied by service dogs.
What Does this Bill do?
This bill (H.2403/S.1560) would change statute language to allow penalizing transportation network drivers who discriminate against passengers with disabilities using service animals. This legislation would amend state law to impose fines of up to $500 for a first offense, $750 for a second offense, and $1,000 for a third offense. This law aims to decrease the number of ongoing refusals of service to individuals accompanied by service dogs.
How to Attend & Testify?
The hearing is hybrid – you can attend either:
• In person: State House, Hearing Room B-1
• Virtually: Via Microsoft Teams
Registration:
To register to testify in person or virtually, fill out this form: https://forms.office.com/pages/responsepage.aspx?id=a36UCyb_E0uuHFc8Z1DIiAKqn8DEYFxJoe9Ad0JlIbdUMDhFOUNINFVSM0ZQWTMwVlREN0k5OVJWVi4u&route=shorturl. The deadline is tomorrow, Friday, November 14, at 3:00 p.m.
Written Testimony:
Written or pre-recorded testimony may be submitted until Friday, November 21, at 5:00 p.m. via email to labor.workforce.development@gmail.com.
Need Help?
If you have any questions or you'd like assistance with:
• Registering to testify (virtually or in person)
• Submitting oral or written testimony
• Navigating time conflicts or other accommodations
Please reach out to Kat at ktorresradisic@bostoncil.org or 978-893-8100. You can find a testimony guide with more information and testimony templates athttps://bostoncil.org/wp-content/uploads/2025/11/H2066-Testimony-Guide.pdf
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